Gentrack Description
As the world evolves at an unprecedented speed, utility companies must reconstruct their operations to align with sustainable practices. Gentrack delivers cutting-edge cleantech solutions to prominent utilities globally, partnering with major energy and water providers as well as agile challenger brands to redefine the essence of utility services. Our commitment to fostering a positive impact drives us to empower these companies to innovate, enhance customer satisfaction, and ensure profitability. By exploring our diverse portfolio, it becomes clear that utilities aiming for transformation require reliable technologies and trusted partnerships. In this rapidly changing landscape, Gentrack stands out as a pivotal ally for utilities aspiring to embrace a greener future.
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Cadebill, created by MCL Systems, serves as a comprehensive billing and convergent charging platform tailored for the telecommunications sector. This innovative solution caters specifically to telephone companies, cable providers, wireless operators, Internet service providers (ISPs), and local telephone firms, equipping them with a variety of tools designed to facilitate the efficient introduction of cutting-edge products and services into the marketplace. Cadebill enhances rollout speed and accuracy, minimizes redundancy, and automates various operational processes, ultimately leading to a reduction in capital and operational expenditures while achieving a lower total cost of ownership (TCO) and improved return on investment (ROI). Among its essential features are inventory management, chargeback tracking, integration with call systems, customer relationship management (CRM), and call rating capabilities, among others. This solution not only optimizes current operations but also positions companies to adapt to future industry challenges effectively.
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CORE Utility Billing
For two decades, CORE Utilities has been delivering robust and efficient utility billing software tailored specifically for water, wastewater/sewer, and waste management sectors across the United States. The cost-effective software solutions offered by CORE enable clients to streamline their operations, ensure timely and precise billing, and deliver outstanding service to their end-users. The core objective of CORE Utilities is to develop powerful, user-friendly, and affordable software packages aimed at small to midsize water and wastewater utilities. Excellence in product quality and customer service is paramount to CORE's philosophy, as they believe that true quality stems from a reliable product that addresses current and future needs. What differentiates CORE from its competitors is its exceptional customer service, which is rooted in a deep understanding of clients' desires and requirements, ensuring a collaborative partnership. This commitment not only fosters trust but also supports the long-term success of the utilities they serve.
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Diversified Billing
Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
Diversified Billing is designed to help you accommplish two objectives.:
1. Significantly increase customer satisfaction and service., and
2. Allow your staff to utilize technology to work more efficiently.
Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed.
Diversified Billing integrates with any accounting and any meter reading system.
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Pricing
Pricing Starts At:
$500000 one-time payment
Integrations
No Integrations at this time
Company Details
Company:
Gentrack
Year Founded:
1980
Headquarters:
New Zealand
Website:
www.gentrack.com
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Product Details
Platforms
Windows
Types of Training
Training Docs
Webinars
In Person
Customer Support
Live Rep (24/7)
Online Support
Gentrack Features and Options
Utility Billing Software
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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