GENIE Description

GENIE, developed by Modern World Business Solutions, is a comprehensive payments platform aimed at empowering merchants with advanced capabilities for processing payments, managing terminals, and enhancing overall operations that go beyond simple card transactions. This solution is part of MWBS’s diverse range of payment tools, which also includes BOX and Tapldoo, and it offers a customized terminal experience complemented by a web interface that facilitates revenue tracking, terminal management, and critical business analytics. With integrated AI-powered features embedded in both the hardware and the merchant panel, GENIE allows for seamless functions such as AI-driven helpdesk support, inquiries regarding transaction histories, insights into acquirer contracts, and access to a payments glossary, all directly from the terminal or through the web portal, thus minimizing the time merchants need to spend addressing customer service and technical inquiries. Additionally, it encompasses standard merchant functionalities like tips, split payment options, web-based revenue monitoring, and dashboard reporting, while also introducing intelligent features and analytics that assist businesses in effectively tracking and optimizing their performance. By leveraging these advanced tools, merchants can gain deeper insights into their operational efficiency and customer interactions.

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Company Details

Company:
Modern World Business Solutions
Year Founded:
2018
Headquarters:
United Kingdom
Website:
mwbs.co.uk/genie/

Media

GENIE Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
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Business Hours
Online Support

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