FuelCloud Reviews

Summary: We have had a great experience with FuelCloud. It creates a central location in the mornings for the crew to meet.

Positive: It keeps everything simple for our guys when they need to get fuel in the mornings. The guys seem to love it.

Negative: I have not had any complaints with the new system yet.

Summary: Very easy to use system and software. The program is very simple, and anyone is able to learn it. The CS team has been very helpful.

Positive: Simple. Easy to understand and use for users of all ages. Very good customer service. They are quick to respond and help with any challenges.

Negative: None so far. I have only had trouble connecting to wifi. That isn't FC's fault though.

Summary: Pretty good so far. If the recent fuel information can be updated automatically when the provider brings fuel at current rates, our cost could be more representative of our actual expenses.

Positive: Easy to use. Keeps track of usage and who gets fuel. Dashboard is user friendly. App can be installed on multiple devices.

Negative: Updating fuel cost manually. Fuel provider is using a different system of fuel cloud that can't be integrated, which could streamline the process. The service fee is a little pricey at $250 a month, but the alternative of someone stealing fuel makes up for it..

Summary: Very happy with this product. It has a great ROI and is simple to use. Our team of field workers have no issues when fueling vehicles.

Positive: Very simple to setup and use. Keeps our fuel tanks secure and only allows our team with access into the system. The reporting features are great as well!

Negative: Sometimes the app doesn't connect but that is rare.

Summary: 10 out of 10 recommend. You will not regret getting this program.
I have great customer service and speedy response

Positive: We have been using FuelCloud for 2 years. I love the ease of setting up the employees and creating my reports. My reports are emailed to me the 2nd day of every month. Could not be more user friendly.

Negative: So far there is nothing that I can't figure out or call my rep and he helps me figure it out

Summary: Overall my experience has been great and I'd definitely recommend it to other people. I really like being able to activate the pumps from my phone.

Positive: Being able to pull up to the pump and activate it without ever getting out and swiping a card is great. Not only is it easier, but it's more secure. You actually physically see a discount right at the pump, there are no service fees for cards, because there are no cards. Tracking of all your different fuels, trucks and employees is a plus. No need to collect receipts, because it's all right on your account and easy to access.

Negative: I haven't found anything I don't like about fuel cloud, except depending on who provides it, you are limited to using certain stations, unless you have your own onsite Fuel station.

Summary: This has made our life so much easier. User friendly for all admin and staff, wish we would have done it years ago.

Positive: Fuel cloud made something we have been doing manually so EASY. 10/10 recommend . This is a no brainer for any outfit with more than 1 work truck.

Negative: I have nothing bad to say about this product. It is awesome.

Summary: Overall, we have had a positive experience with our FuelCloud system. We have a total of 6 locations we run fuel out of daily. As a member of the implementation team and the administrator, it is a very straightforward, easy to use system.

Positive: The mobile app is easy to use. When in range, the connection to the CloudBox works great. Gives us peace of mind that we can track who is filling and what is being filled.

Negative: When CloudBox is inside of tin building, connectivity can have connection issues. Usually getting closer resolves the issue.

Extreme cold seems to spark a few minor metering issues.

Summary: Big or small companies trying to accurately keep track of fuel costs, this is the way to go! We are beyond pleased.

Positive: Super easy to set up and use. Highly recommend! We have only just started using this software to track fuel costs and have found it to be the perfect solution to cost fuel to accurately apply fuel costs to projects in progress. The software was painless to set up.

Negative: To date, we have not experienced any negative qualities with and/or using this product.

Summary: Ease of use for drivers and service is exceptional. Great for tracking fuel consumption per vehicle.

Positive: Program is easy to use. Service is always fast and professional. Great company to work with when dealing with a fleet.

Negative: Nothing bad to say about FuelCloud. I have not had any issues that were not resolved quickly.

Summary: I can give overall experience A. Can not really say anything negative about it. The customer service is fantastic whenever you need help. They are all the time checking in to see how things are going. Overall easy to use and very friendly for even those that aren't computer savvy

Positive: One of the easiest to navigate
Simple to change placements or restrictions
Lots of options add and take away without headache

Negative: Wishing the reports would be a little easy to edit and simplify

Summary: Overall, as an administrator, I like the use of the system. And as a company, I know it has helped to reduce (practically eliminate) the number of gas station trips our employees make daily. And it greatly reduces the number of receipts our accounting person has to deal with.

Positive: I like the ease of use of the system. It's easy to add/remove/update drivers & vehicles. It's clear to see the activity on the account. The reports that we can run help us to see an overview of it all.

Negative: I don't believe that we've had any issues with FuelCloud.

Summary: My overall experience with the system has been a good one and I do not have any complaints. Very user friendly.

Positive: Keeps track of our fuel by department.
Provides great accountability.
Easy to use and easy to set up.

Negative: I have not experienced any cons since I have started using the Fuel Cloud.

Summary: Awesome program. Easy and efficient in both the app and software.

Positive: The system is easy to use and make tracking fuel costs so much more efficient. The app is easy for the employees too.

Negative: Nothing to complain about. The systems works as it should.

Summary: Overall the use of the FuelCloud system we have been able to better keep fleet vehicles fueled and reduce the requirement of going to crowded fuel stations with large equipment

Positive: Creates detailed log of use by vehicle and operator, simplifying monthly and annual reporting.

Controlled access.

Negative: Other than input data when fuel deliveries are made no accurate way to confirm tank fuel level. On numerous occasions fuel supplier not leaving delivery tickets not allowing for accurate fuel tank levels