FeedbackRobot Description
FeedbackRobot is an AI-driven customer feedback solution available around the clock, focused on enhancing customer loyalty and managing brand reputation. This innovative platform seamlessly integrates specialized "Skills" with various business systems such as Shopify, conventional CRMs, manual spreadsheets, and physical QR codes to automatically gather reviews and oversee the complete response process. By pinpointing high-quality feedback, FeedbackRobot not only creates engaging social media visuals effortlessly but also formulates professional responses to negative reviews, safeguarding your brand image and ensuring that customer voices are acknowledged at any hour of the day. Additionally, this comprehensive service empowers businesses to stay proactive in addressing customer concerns and fosters a stronger relationship with their audience.
FeedbackRobot Alternatives
Trusted by over 25 million users worldwide, Jotform is an all-in-one platform that simplifies data collection, workflow automation, and online sales, all without coding. With Jotform’s drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, contact information, payments, appointments, and e-signatures with ease. Choose from over 10,000 templates for everything from feedback surveys to registration forms, or build your own from scratch. Jotform's advanced features, such as conditional logic, autoresponders, and over 200 integrations, further streamline processes.
In addition, Jotform's AI-powered Agents offer real-time customer support by guiding users through the form submission process, answering questions, and ensuring a smooth experience, all while reducing the need for manual intervention.
With Jotform’s Store Builder, you can also set up an online store, sell products, services, and subscriptions, collect donations, and receive payments through 30+ supported payment gateways. Finally, Jotform’s tools like Approvals, PDF Editor, and Report Builder help businesses transform collected data into actionable insights and automate workflows for even greater efficiency.
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A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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Portals
Easily implement customer feedback widgets that enable you to gather insights more effectively than ever before. By utilizing these tools, you can automatically extract deeper and more valuable feedback from your clientele than you previously imagined. The follow-up questions are intelligently crafted using artificial intelligence, tailored to the specific feedback shared by your customers. This enhances the overall quality of the information you receive, leading to better decision-making for your business.
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Marcom Robot Customer Feedback Tool
Gather and evaluate customer insights through online surveys measuring CSAT, CES, and NPS. Marcom Robot's customer feedback software simplifies the process of understanding customer sentiment, quantifying loyalty, and uncovering genuine opinions about your products, services, or team interactions. Not all customer feedback solutions are created equal, as Marcom Robot offers essential features, an enjoyable user experience, and budget-friendly pricing options. Additionally, Marcom Robot allows you to utilize both single-question and multi-question surveys for comprehensive feedback collection. This all-encompassing feedback tool enables you to design, initiate, analyze, and respond to customer feedback efficiently. You can create and deploy one-click surveys in just minutes, employing engaging formats like smiley faces, thumbs up/down, star ratings, and more. With our intuitive survey builder, you can develop multi-question surveys that include single-choice, multiple-choice, yes/no, radio buttons, and various other question types. Plus, you have access to ready-made templates for CSAT, CES, and NPS surveys to streamline the feedback process even further. Discover how easy it is to enhance your customer engagement and satisfaction using Marcom Robot's innovative features.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
FeedbackRobot
Year Founded:
2010
Headquarters:
United States
Website:
www.feedbackrobot.com
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Product Details
Platforms
Web-Based
FeedbackRobot Features and Options
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