Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools and an intuitive interface for traditional diagramming like flowcharts and organizational charts, SmartDraw delivers enterprise-ready power without unnecessary complexity.
Key features:
- Large collection of symbols and templates
- Ability to create custom shapes
- Import PDFs, images, Google Maps, Visio files, Visio stencils
- Draw to any scale
- Enrich drawings with data
- Generate manifest and bills of materials
- Generate diagrams from data automatically like org charts, AWS, Azure, PI Boards, and more
- Use natural language text prompts to generate diagrams with AI
- Save files directly to OneDrive, SharePoint, or Google Drive, or other preferred provider
- Integrations with the Microsoft and Google enterprise stack plus Confluence and Jira
SmartDraw supports a wide range of industries and real-world use cases, helping teams plan, document, and communicate more effectively. Construction professionals use it to create scaled floor plans, site layouts, and electrical and plumbing drawings. Fire departments rely on it for fire pre-planning and incident documentation, while police departments use it for accident reconstruction and crime scene diagrams. IT teams build network diagrams and cloud architectures, HR leaders create organizational charts, and product managers map out processes and workflows. From physical layouts to business processes, SmartDraw provides a single platform that adapts to the needs of each role and industry.
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NFIRSonline
Completely compliant with NFIRS 5.x standards, our system guarantees accuracy without the need for any software installation. You can get started right away with seamless, error-free incident reporting that requires no prior training! All reports are submitted online and are compatible with various browsers such as Internet Explorer, Edge, and Chrome. Enjoy the convenience of a single annual payment without any hidden fees for support. Effortlessly import and export your incident data, ensuring access from any location or device. In response to the COVID-19 pandemic, the USFA and NFDC have enhanced the National Fire Incident Reporting System (NFIRS) to better assist fire departments in their documentation efforts. NFIRSonline has been updated to reflect these changes, ensuring you won’t need additional support while using our service. Designed for simplicity, our reporting system eliminates the need for installations and minimizes hassles, as all updates and maintenance are managed from our central servers. Just log in, enter your incident details, and submit your report with ease, allowing you to focus on what truly matters: your response efforts.
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eSchedule
eSchedule is the best choice for first responders who want to move to online scheduling. It also integrates timekeeping, training records, and other online forms. The software is flexible and customizable to your specific needs. eSchedule offers 5-star customer service and is suitable for small volunteer groups as well as larger departments with hundreds of employees. Modular pricing means that you only pay for what you use. Since 2004.
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