Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Dun & Bradstreet’s ChatD&B offers a powerful, AI-driven chat interface that simplifies how organizations research and assess companies. Instead of traditional complex filtering, users interact naturally by asking questions in their own words to receive tailored insights such as company financials, risk scores, and market data. The platform taps into the vast Dun & Bradstreet Data Cloud to deliver real-time, reliable information that supports smarter, faster business decisions. Enhanced features include visibility into the data sources behind results, chat history for audit trails, and quick answers to product-related queries. ChatD&B is designed to optimize workflows across sales, finance, and risk management by providing instant access to trusted company data. It helps teams discover new opportunities, evaluate customers, and make confident decisions all through easy chat conversations. The platform also enables better compliance and verification by allowing users to track and reference past interactions. With ChatD&B, organizations can accelerate growth and reduce operational friction.
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Intro AI
Intro AI revolutionizes lead generation by leveraging artificial intelligence to reveal buyer intent derived from social media interactions. In contrast to conventional approaches, its agents—Leo, Theo, and Milo—scrutinize user behaviors on platforms such as LinkedIn to pinpoint and connect with high-quality prospects.
Leo excels at identifying individuals displaying real interest, enabling sales teams to concentrate their efforts on the most viable leads. Meanwhile, Theo boosts interactions through tailored responses, and Milo offers essential insights regarding industry trends and competitors.
Focusing on intent-driven insights, Intro AI empowers sales and marketing teams to strategically target appropriate prospects, transforming social media activity into significant growth prospects. This innovative approach not only streamlines the lead generation process but also enhances the overall effectiveness of outreach strategies.
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Brightwave
Brightwave is an innovative research and investment intelligence platform harnessing the power of AI and autonomous agents to perform extensive research, sift through thousands of documents, and produce ready-to-share deliverables complete with detailed sourcing and synthesized insights, transforming extensive data collections into actionable results in mere minutes instead of hours. This tool meticulously analyzes and synthesizes every aspect of complex materials, including PDFs, Word documents, Excel spreadsheets, SEC filings, earnings calls, and additional resources, revealing hidden risks, opportunities, and essential factors with remarkable precision and sentence-level citation. Brightwave also generates structured outputs like reports, charts, tables, grids, and slides, offering capabilities that extend well beyond simple conversational replies, allowing users to replicate previous templates, create investment memos, and extract structured data on a large scale. Moreover, it accommodates workflows in both private and public markets, enhances the identification of critical information that might be overlooked during manual reviews, and supports the customization of various data sources to better fit user needs. This makes Brightwave an indispensable tool for professionals aiming to enhance their investment strategies and decision-making processes.
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