Drift Reviews

Summary: Overall, Drift is a robust marketing product that can chat and interact professionally with clients without human command. It helps us provide a high-standard experience to our future clients. Its pre-programmed bots are very competent.

Positive: Drift is easy to set up and implement on business websites. Its pre-programmed bots give a personalized experience to clients, which indirectly helps to boost sales. The chat page can be customized.

Negative: Had a great experience with Drift. No downside experienced till now.

Summary: I couldn't ask for much more from Drift. It makes my customers feel heard and helps me worry about one less thing. It's a great chat tool and I have no complaints!

Positive: Drift makes it easier than ever to connect and chat with customers. The interface is easily utilized and the additional features are the cherry on top.

Negative: It would be great to see more email tools being offered or a "chat bot" to utilize, but I'm sure these are on the horizon.

Summary: It gives every customer a really helpful way to communicate with us through our main websites. Drift has also helped both our sales management team and customer service.

Positive: It has made the entire process of connecting with our clients extremely easy. This is the best chat app I've ever used.

Negative: No negative feedback. We've used it for quite a while now and the only thing I can say is everyone should give it a shot.

Summary: Brilliant at what it does - and looks good as well. I can't stand chat bots that are terrible for website visitors, and Drift is discreet.

Positive: I've used Drift on clients' websites for years, and it's great at what it does. It's not too distracting for website visitors, and there's plenty of personalisation available.

Negative: If you're looking for an all singing, all dancing chatbot, Drift isn't that. It isn't suitable for lots of automation, but for small websites and non-urgent enquiries, it's great.

Summary: Overall, highly recommend this software. It has been an excellent tool for our company as we have had an influx of clients coming to us for help through our website. It has saved us both time and money, right off the bat. A must try for anyone looking to build a better relationship with current and potential customers.

Positive: Amazingly realistic and effective conversation marketing. The software has a very intuitive interface that is both easy to use and easy to implement. The playbook is customizable so that you can control the direction you are taking the customers when serving their needs.

Negative: Takes a lot of effort to set up and get things just the way you want them. That being said, it is time well invested as the results will be evident pretty quickly.

Summary: Drift has helped us expand the reach of our brand to channel customers and interact effectively with them through various channels. It is simple to set up, and its use has positively impacted our organization's sales, marketing, and customer success efforts. It is a chat tool that is useful and effective to channel customers and have a good interaction with them, without crashes or interruptions. It is worth it.

Positive: Drift is an incredible tool and with extraordinary ease of use to start having live chat features, which has improved the interaction with our customers through various channels and has allowed us to apply mechanisms to provide better customer service, accompany them in the sales cycle, help them resolve issues and even improve the web experience of them.

Negative: So far nothing, it has worked very well, although at times its customer service has left something to be desired.

Summary: It is an excellent live chat application, it has provided us with the necessary tools to better serve our customers. We expand our reach and mechanisms to serve and assist customers in the best possible way whenever the need arises. Drift provides mechanisms to improve communication with customers through different platforms and electronic channels. It could support customer care and improve the quality of support. It is worthwhile.

Positive: It complements very well with various platforms and provides an extremely effective live chat feature to bring us closer to our customers to provide care and support whenever the need arises. It is quite simple to set up, facilitates interaction with all our customers for different purposes.

Negative: It works well, so far I have not been able to find anything I dislike about this chat application that has helped us improve communication with customers.

Summary: Overall I like this application, it was very useful in keeping in track with trends and clients. Very good.

Positive: Great tool to use for marketing and tracking current trends. This is useful for seeing what your clients want and need.

Negative: Honestly I did not find anything that I thought was bad. I enjoyed it.

Summary: Drift is a substantiated program for perfect sales support, which makes a firm remain competitive and relevant in a dynamic market.

Positive: Drift creates a suitable conversational space, where sales and marketing are genuinely considered. Drift has the intelligence of knowing the serious buyers for company's products and services. Also, Drift has specific marketing protocols, whose results are immediately identified.

Negative: Drift has a design that is fully responsive, but the ease of use feature is not fully implemented by the developer.

Summary: Drift has the intelligence of learning what is in the mindset of the users. Eventually, the developer helps companies make better or huge sales.

Positive: Drift helps companies in learning the trends of customers, where they identify those who want to buy or have a concern about the company. Again, Drift increases the conversations that companies have with their clients.

Negative: Drift has a rate of subscription which is quite high, and if not completely managed, the many people who may want to secure the program may find it hard.

Summary: Overall this is a must for any sales team, install it in seconds on your landing pages and you have instant rapport building with your prospects.

Positive: Drift (I started when it was Driftt) is every sales reps dream. It helps you connect on a human level with prospects in a way that many new leads are surprised. I have booked countless meetings and closed business thanks to this tool

Negative: You will find that you will quickly upgrade from free to basic which is fine for the price but unless you shell out hundreds more per month many automated features are limited.

Summary: Our experience with Drift was flawless. We are being able to convert most leads to sales. It works great on any websites. The overall platform is very useful in sales growth.

Positive: The conversation bot is pretty advanced, it quickly responds to question with an accurate answer. We are using Drift on our sales website, it helps us to interact with visitors and capture any sales opportunities. Drift increases our sales conversion percentage.

Negative: One downside is its lead manager, it provides less informations.

Summary: Drift is a challenge free way for connecting customers with the business, with the aim of increasing their sales, and marketing segment. Huge support and constant discussions,

Positive: Drift supports marketing, by helping companies or business to have mutual connection and communications with customers.
The support for Drift are super helpful and professional.
Also, huge market segment is attained because of Drift.

Negative: Drift is a well guided and facilitating way for communication, which foster sales and marketing. Eventually, the developer of Drift has eliminated challenges.

Summary: Overall, it's a lite but powerful tool that smartly brings new clients into the sales pipeline. Loved its interface, easy for new users. Must try this to increases sales and engagement.

Positive: Drift is effective, smart and easy to use. It helps my organization to give a more personalized and better experience to new customers. I loved its special chat command option it's fast and easily customizable.

Negative: Need better and third party analytics implementation.

Summary: I feel like this software improves my bottom line not only by nurturing existing relationships but keeping people on my site long enough to begin relationships.

Positive: I like their concept of conversational sales based on the work of the AI technology. Feels like a giant step forward from my flat old website.

Negative: People know that it is essentially a robot they're talking to, but it still feels better for a website to care enough to ask questions.