At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues.
As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business.
Set the gold standard with Silverware.
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Our easy-to-use online booking engine and reservation software will help you increase revenue and streamline your operations.
Our cloud-based solutions allow you to optimize the guest experience before, during, and after your stay. Our integrated payment processing makes it easy to train staff and implement automated processes that will improve operations, guest management efforts, and secure payments.
- Increase Operational Efficiency
- OTA/Google Hotels Connections
- Real-Time Rates/Availability
Multiple Calendar Options
- Upsell Addons and Packages
- ADA Search Filters
24/7/365 Support (Phone and Email)
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Crunchtime Host
Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.
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Chezlist
Chezlist serves as a comprehensive waitlist and reservation management system tailored for dining establishments. Guests can easily join the waitlist by scanning a QR code at the host stand or clicking a link, eliminating the need for any app downloads; once added, they receive an SMS notification when their table is ready. Restaurant staff can effortlessly manage the queue from any mobile device, enabling them to add walk-in patrons, monitor both estimated and actual wait times, and seat guests in a systematic manner. Meanwhile, restaurant owners benefit from a web-based dashboard that allows them to configure locations, provide staff with access passkeys, and customize the guest-facing waitlist page with their branding.
Chezlist offers two subscription levels: the Core tier, which is free and provides essential waitlist functionalities, and the Pro tier, which includes SMS notifications and the ability for restaurants to host their waitlist page on a unique subdomain. This service primarily targets independent restaurants and smaller multi-location groups that desire a guest experience akin to that of OpenTable, all while avoiding per-cover reservation fees or substantial monthly costs. Additionally, the user-friendly design of Chezlist enhances operational efficiency, making it a valuable tool for modern dining environments.
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