Constant Contact Reviews

Summary: Despite the various negative things that I mentioned about this platform, I consider that its benefit within various companies is quite positive, since it helps to personalize all kinds of advertising campaigns, send them via email, and at the same time allows you to use those campaigns for all your social networks, that means you can have much more marketing and cry until the attention of many more customers in the short and long term. The main problem with this platform is that its prices are really high compared to other software that are much cheaper and offer really similar functions, but the rest of the functionalities and features of this software help the marketing to expand to great scale, I am really satisfied with the experience obtained within this platform, it has been a fairly easy software to use during all this time, in addition, it has allowed us to manage the advertising campaign in a collaborative way and together with our colleagues, It is fantastic the way in which this platform has achieved that in this real estate company they know marketing, that we can design high-level advertising campaigns, with a really optimal design and that sings in the attention of all our clients, in addition, it is also important to highlight that this platform has an excellent integration with the CRM system of our company, for which, transfer Referring a client to our CRM system is no longer a problem.

Positive: Constant Contact It is a fairly complete service to perfect the marketing system within your company, with this system you will be able to expand digital marketing, social network marketing, automate marketing that manages the contact list of your clients and potential clients the way how this platform works helps that you can expand marketing from various points of view, with a single panel, with this subscription you can expand marketing in various ways, so you will have many functions up to date for you so you can design personalized marketing. What I liked most about this platform is:

1.- The main feature that I like about this platform is that you can design really attractive campaigns, they have a great variety and an incredible list of templates available so you can use them in your campaigns, within this platform there are free templates and templates of payment, payment templates have an incredible design and help make your campaign stand out much more. In addition, you can create customizable templates, your own templates or use templates from the list, in this way you will be able to easily create your campaigns since you only have to insert the corresponding information within the campaign.

2.- I also love marketing automation within this platform, I love it because it allows me to access an auto-response system, that means that depending on each of the actions that the client or visitor takes within the campaign , various auto-response emails will be sent, as well as we can configure that some action is carried out or a message or notification is sent when the client does some specific action within the campaign, this automation system is quite complete and helps us to automate any customer action.

3.- I love the way in which I can manage the contacts and position them correctly, I can export or import a list of contacts thanks to this platform with total ease, as well as I can also export a list of contacts that I have obtained thanks to the ads social, this system is quite specific and helps us to have a complete list of the number of contacts and registered customers.

4.- I love marketing on social networks because I can send a campaign immediately and with a total integration of our social networks, the sending of campaigns that we carry out is on Facebook, Instagram and Twitter, and we can send all these campaigns with just one click, the entire campaign will be published on our social networks immediately. In addition, with this marketing and social media system, we will be able to measure the number of clients obtained in the social media campaign, visualize the traffic of the publications and much more.

Negative: During my experience with this platform, there have been many positive factors that I have noticed, since this platform offers quite complete functionality that fulfills its main objective, and that for tango marketing is quite consolidated for all types of companies, however, it also noticed a few small negative factors that should be corrected as soon as possible, such as:

1.- The prices of this platform are relatively high compared to other platforms that offer a marketing system, digital marketing, social media marketing and much more, I think that this platform should lower its prices since it is currently quite expensive and causes that small companies can make use of it, I recommend that this platform is only used in medium or large companies, to maximize their benefits and achieve a good return on investment for the campaign generated within it.

2.- I have noticed that within the application for mobile devices it is a bit difficult to create advertising campaigns, the tools are quite difficult to access, the general interface of this application does not allow it to be easy to create advertising campaigns using the specific templates, I recommend that if you are going to create campaigns, it is from your computer, so that you can have a much more complete campaign and with information correctors.

3.- The application for mobile devices does not have a correct synchronization in real time of the information that is reflected in the traffic generated from the advertising campaigns, I have noticed that the information that appears on my computer takes several minutes to appear on my phone mobile, that means that the information is updated from time to time on my cell phone.

Summary: Overall this site was an excellent one for me to begin working with e-newsletters. For an advanced user who likes working with HTML code this builder may be slightly too simplistic, but for a novice or for a small business where time is of the essence and a quick, easily editable template email is desired, Constant Contact is an excellent e-newsletter solution at a reasonable pricing rate.

Positive: Easy drag and drop content blocks allow for quick building of a simple e-newsletter. Polls and unique click maps of the email itself allow eventual segmentation by finding the specific email addresses of users who prefer certain types of content. It is easy to use the contacts feature to create lists and to mass import new contacts via spreadsheet. The email structures and templates are fairly editable and there is a wide range of customization possible with the basic features without being overwhelming for the non-technical user. Beyond emailing, creating signup pages to embed on our website has been a huge time saver instead of requesting customers to fill out a form by hand when signing up.

Negative: As I progressed in my understanding of web design and coding, I wished that Constant Contact offered an HTML editing feature where I could further customize and edit the formatting and design of an email. I also experienced issues with the site while using the Google Chrome browser, particularly when editing links, as often the link editor would be unusable and remove all text. Also encountered a glitch where trying to edit text would delete a whole paragraph which would need to be undone.

Summary: Constant Contact It is a great platform, I am very proud to be authorized within my company because it has meant a lot to us, it has boosted the sales area and also the marketing area, it has helped us create advertising campaigns and greatly boost overall sales . This platform has been key to the development and optimization of the productivity of our company, we have noticed how sales have increased on a large scale this last year that we have been using this platform, it is important to highlight that we have used this platform for more than a year, and the results have been really noticeable, we have been able to create a system in which clients receive automated responses depending on their interaction with the campaign, creating an automated process for campaigns is beneficial for clients, since they enjoy a system auto-response for the campaign they interact with. Our overall experience has been great, despite the fact that when we started using the platform, we had several doubts since, as I mentioned before, it is not easy to use. But with the help of our software team, we managed to adapt quickly.

Positive: Constant Contact It is a great software for creating advertising campaigns and expanding digital advertising within each company, its ability to create advertising campaigns is quite incredible, it provides an easy to use creator and editor that works as a drag and drop method, so creating ad campaigns is quite easy. One of the main things I liked about this platform were the following:

- This platform has a fairly simple editor to use as I mentioned previously, it is important for me that this platform allows me to create campaigns through a programming language but also allows me to create campaigns with a drag and drop editor, in this way the employees of my sales area of ​​the marketing area will be able to create campaigns without the need for previous experience. I must also highlight that this function has allowed us to design campaigns much faster, since by means of the drag and drop method we can create campaigns of only approximately 20 minutes.

- Real-time monitoring is another of the positive things that this platform has, because we can monitor in real time the traffic and activity that we have obtained during each campaign, we can see the interaction that each client that we have had has had sent the campaign by email or by other means, as well as we can see the progress of good traffic generated from the campaign that have been sent from social networks. This platform is amazing thanks to this real-time activity and traffic monitoring system.

- It has a good security certificate which helps all campaigns that are sent from email can be received by the recipient without any problem, this certificate security system helps all emails sent to enter the tray main user, and also allows none of the mail to enter the spam folder, without a doubt this is one of the most important functions.

Negative: The only negative thing that I have noticed about this platform is that it can be quite difficult to use for new users, its general interface is not easy to use, and the settings that have to be made for the creation and sending of the campaigns advertising is not easy either, in addition to this, this platform does not offer any type of user manual, which makes it very difficult for new users to adapt to the Constant Contact platform. I must admit that this platform has not presented any type of failure during the operation within my company, I have no complaints regarding the general functions of the advertising campaigns, it has behaved wonderfully and has allowed me to expand my advertising without any problem, however, it is extremely important that within this platform there is a user manual or there is a much simpler use for new users, this would help them adapt much faster and understand the platform in its entirety without need to go to the support team.

Summary: Constant Contact does have a basic auto-response system, but that's not to say that you can't reap high profits from creating basic campaigns. The campaigns in Constant Contact are very attractive, with innovative designs and very well-proportioned colors, the campaigns are easy to fill out for each client, this has made it possible for us to have a fairly good experience with Constant Contact in our company, although we have not created very good campaigns. advanced, we have obtained a very good response from customers for each campaign we carry out. The sending of our campaigns can be monitored from the main Constant Contact dashboard, an impressive feature to be honest. This software still needs to grow a little more, they need to improve small things so that the campaigns are more advanced, I trust that it will be so and I will continue using this great service.

Positive: I had never used Constant Contact at any other company before. The company I currently work for is where I first started using this email marketing platform and the results we witnessed were groundbreaking, so groundbreaking that they helped us consistently achieve excellent social media advertising. The main thing I liked about Constant Contact is its skillful way of creating advertising campaigns, it's not like other platforms where you have to carefully design the campaign and you have to do it with programming language, here in Constant Contact you can design campaigns without having knowledge of campaign programming, with the "drag and drop" strategy you can create a campaign in just a few minutes. I also like to have real time monitoring of all the activity that is happening in my campaigns, knowing details about my campaigns in real time is fantastic and helps me keep track of progress, I can know exactly if a campaign is having success or not. Another positive thing that is important to highlight about Constant Contact is that it has a good certification for all advertising campaigns sent via email, this helps the spam detection filters not send the mail to the Spam folder, all The emails we send with Constant Contact are received in the main inbox, which increases the visibility of all the clients who receive the email.

Negative: There are several things that need to be improved in Constant Contact to make the software much more complete and can generate more benefits for the companies that use it. The current auto-response system of Constant Contact is quite basic, it does not allow more than 1 interaction with the campaign. Campaigns cannot be created where the client has to interact several times with the campaign and receives several automated emails for each response. Constant Contact currently allows you to add a single basic auto-response system to each campaign, which means that customers only get an automated response for the first interaction with the campaign, the other responses via email we have to send manually. This is a problem that does not affect our email marketing system so much but it could be more optimized, I trust that Constant Contact will improve this auto-response algorithm very soon.

Summary: When we started using Constant Contact, we noticed that the results were really innovative, despite the fact that we presented various problems registering all the contacts on our list, when registering them in their entirety we achieved very good results in the development and sending of our campaigns. . The creation of campaigns was one of the things that also caught my attention positively, I was able to create campaigns in Constant Contact in a very simple way, in addition, there is also a system that designs campaigns automatically depending on the theme of the campaign. My overall experience was good, not perfect, some glitches occurred during my integration with social media and Constant Contact, I hope they improve that service.

Positive: Building advertising campaigns can sometimes seem very easy, but it really is not. Many of the services that we have previously used in our company to build campaigns have been really complex to use. The arrival of Constant Contact at our company relatively changed the way we looked at creating campaigns. One of the positive things that stood out the most during my experience with Constant Contact was the following:

1. Constant Contact allows you to create autoresponder systems for the interactions that customers have in previously sent campaigns. When a campaign is opened by one of our clients, there are several ways to interact with it, Constant Contact allows you to configure several automated responses depending on the client's interaction, this system is fantastic because it helps us save time and not carry out this process manually .

2. The success of a campaign can be measured in real time. This function is one of the most important since it helps us to have a complete vision of the development that a campaign is having, we can know the interaction and the responses of the campaigns in real time, all this can be consulted from the main panel of Constant Contact, where you can see the details of a specific campaign.

3. Scheduled campaign emails work normally, this system for scheduling campaigns and sending them automatically is fantastic, it helps us to leave some scheduled campaigns and perform other tasks while our customers receive them.

4. It has excellent connectivity than our social networks. We use Constant Contact campaigns to send direct mail, however, we also send campaigns on our social networks to get even more audience. The integration of social networks works perfectly, without any drop.

Negative: One of the main problems that we presented on this platform is that it was not so easy to integrate our social network system with Constant Contact, no matter how many times we tried to link social networks, it always threw errors, our solution for this was direct contact to the Constant Contact support team to do the integration manually. Another of the problems that we presented was when importing our list of contacts for sending campaigns, the import system did not always work correctly, which forced us to register clients manually on some occasions.

Summary: Room for improvement, but overall a worthwhile tool to use.

Positive: Easy to set up a simple email to your contacts, and many other options to create surveys, manage your contacts, etc.

Negative: Formatting to be aesthetically pleasing is finicky and can be time-consuming.

Summary: With Constant Contact we have solved the administration and monitoring of all campaigns. Since I started using this platform, I had a quick adaptation to each of its functionalities, I learned very quickly to use the campaign creation functions and I also had the opportunity to manage each campaign without any kind of confusion. This platform has performed in a very stable way, our advertising campaigns have always been received by all our clients and we have also had a real-time analysis of the traffic generated by each advertising campaign. Constant Contact has been very easy to use, I can configure and modify the subscription limits of each campaign with just one click. My experience with Constant Contact has been totally good

Positive: Constant Contact has several positive characteristics which have made us continue to use this platform in my company and also allow advertising campaigns to be correctly administered, one of the most outstanding positive characteristics has been:

1.- Constant Contact offers real-time monitoring of all the progress of advertising campaigns and also monitors the number of people who have not accessed the sent campaign.
2.- Send campaigns in a matter of seconds to any recipient. It also offers the ability to send campaigns to multiple recipients at the same time.
3.- It allows creating campaigns with extreme ease. Thanks to the tools that the campaign editor has, you can drag and drop all kinds of content and make the campaign can be edited faster and easier.

Negative: We have used Constant Contact for a couple of years, and it has helped us preserve our advertising campaigns and be able to disseminate them more easily. Constant Contact has helped to get customers easier and has also allowed us to create campaigns for a specific audience. I have no complaints about this platform, I have always managed to access the creation and administration of campaigns without any problem.

Summary: Constant Contact has brought great efficiency to our advertising system since it was implemented in our company. I am very grateful to this platform because we have been able to manage more advertising campaigns at the same time and without presenting any type of complications. The creation and editing of all types of campaigns in Constant Contact is quite simple, thanks to the perfect editor that it has integrated. In addition, sending the advertising campaigns is also simple, since a panel is displayed where all the customer contacts are and there you can choose with a single click who the campaign will be sent to. Using this platform is totally simple.

Positive: Constant Contact is one of the best platforms today for developing advertising campaigns and managing email marketing. One of the features that I like the most about this platform is that it allows me to see the progress of all the campaigns in real time, this helps me to be able to see the percentage progress of each campaign and the effectiveness it has had on potential customers , Constant Constant shows in its main panel, all the campaigns and the progress that each one has had since it was sent to the clients. In addition, this platform provides me with an excellent campaign editor, where I can modify all the colors, the general design and the entire order of the information in a very simple way.

Negative: One of the features that should be improved in Constant Contact is the interface for advertising campaigns for mobile devices. Currently, Constant Contact offers a design for those customers who open the advertising campaign from their mobile device, however, this design cannot be modified, because the platform has it as a default for all campaigns that are sent. I would like to be able to edit the design of the mobile version of my ad campaigns, as I could edit the location of the information and I could also edit the entire design of the campaign.

Summary: It works great for what it is, there are definitely a few changes that could make it a lot better, but no real complaints here.

Positive: It's very easy to use and has a lot of great features. It makes it easy to save email lists, link videos, and schedule emails.

Negative: The emails almost always goes to people's 'promotional' tab, so if they don't check that folder then they might not see. Also, when someone unsubscribes from an email list, as far as I know they are not able to ever re-join, even if they decided they wanted to.

Summary: Overall it does the job and works for most businesses but if you want to set up automations it's not as easy.

Positive: Works ok. I have used a lot of different email marketing platforms and this one works well but isn't necessarily my favorite.

Negative: Too limited when it comes to automations and sequences.