Cluster POS Description

We design, sell, and support online ordering and restaurant POS systems. Easy restaurant POS solutions. Software and hardware solutions that keep you technologically advanced. Quick service, table service, pickup & delivery. We have you covered. Our platform allows you to manage your entire business directly from the POS and not through a third-party. Additional cost savings can be achieved by allowing you to bring your own device. For maximum productivity, we can integrate your POS with a variety of hardware. Cluster POS restaurant software with over 100+ features. We are constantly adding new features to meet the needs of our clients. It is designed to speed up the process and reduce client wait times. Managers and waiters will find many useful features that are easy to use. One of the key elements is client information and order history. Available with or without client order histories. You can easily manage your car line-ups. Compatible with Windows, Apple, and Android. You can choose from our range of hardware or you can reuse yours.

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FLAX is a restaurant and hospitality POS system designed to centralize sales, service, payments, reservations, delivery orders, and business management in one platform. It is built for a wide range of food service businesses, including bakeries, cafés, bars, restaurants, hotel restaurants, franchises, and multi-location chains. The system helps staff process orders quickly using flexible layouts, menu images, tableside ordering, QR menus, kiosks, and mobile POS tools. FLAX keeps front-of-house and kitchen operations connected by syncing dining room, online, and delivery orders in real time. Restaurants can manage live inventory counts, reduce overselling, organize tables, time dishes, split checks, and accept card, contactless, gift card, mobile, and offline payments. Admin tools give operators access to sales reports, end-of-day data, labor comparisons, employee management, customer details, and performance analytics. FLAX also includes loyalty programs, guest profiles, QR-based signups, email and SMS marketing, gift cards, and delivery integrations with services like Wolt and Bolt. Mobile apps for iOS and Android help teams stay connected to order activity and service updates from anywhere. With free, Plus, Premium, and custom franchise plans, FLAX gives restaurants a scalable way to launch, manage, and grow their operations.
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Pricing

Pricing Starts At:
$79 per month

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Cluster Systems
Year Founded:
2009
Headquarters:
Canada
Website:
www.clusterpos.com
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Media

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Product Details

Platforms
Web-Based
Windows
iPhone App
iPad App
Android App
Types of Training
Live Training (Online)
Customer Support
Business Hours
Online Support

Cluster POS Features and Options

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Cluster POS User Reviews

Write a Review
  • Name: Georges E.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Restaurants stay away from this system.

    Date: Jul 16 2025

    Summary: Don't waste your money and valuable time because believe me its been 2 weeks at least 8 hours a day every day on the phone with support.

    Positive: Amazing sales person and beautiful demo, system could maybe be good for simple business. It has nice lay out and features, if they work cant say, but for restaurants didn't work.

    Negative: For restaurant systems it needs a company with experience and talent and obviously this company doesn't have either of those, and they're very quick to withdraw invoices and say afterwards that sorry this was a mistake, then good luck trying to get the refund you are owed, and if you wanna speak to management gook luck supposedly they do not talk to clients lmao what a joke. Thats when an experience company comes into play when a problem occurs they deal with it and fix it not run away like cluster cloud system does.

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    Cluster POS Company Response
    Edited: Jul 17 2025
    Hi Georges. Thank you for taking the time to share your feedback. We're sorry to hear about your negative experience. This is not the level of service we strive for at Cluster — transparency and clear communication are values we take seriously, and it’s clear we fell short in this instance. I've shared your comments with our management team. If you're open to reconnecting, we’d really appreciate the opportunity to make things right. Please feel free to give us a call at 5149529912, and a member of management will gladly address any concerns, whether related to invoices or anything else we can help with.
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