Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Troopd
Troopd Technologies Private Limited develops and licenses autonomous agents that perform comprehensive, end-to-end business functions spanning various areas, including compliance, audit, operations, support, marketing, sales, finance, legal, and human resources, catering to enterprises, staffing firms, and MSMEs alike. Each of these intelligent agents is specifically designed for particular roles and operates within the parameters established by the organization. Clients subscribe to the platform and receive a tailored agent that aligns with their workflows and business needs, allowing this AI-driven employee to carry out its responsibilities independently, while only engaging human input when critical judgment or approval is required. Ultimately, Troopd empowers any organization to seamlessly integrate a scalable digital workforce as needed, transforming the way they manage their operations. This innovative approach not only enhances efficiency but also allows businesses to redirect human talent towards more strategic initiatives.
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Relevance AI
Relevance AI stands out as a premier platform that enables organizations to develop and oversee autonomous AI agents and collaborative multi-agent teams, streamlining the automation of intricate tasks across diverse areas including sales, marketing, customer support, research, and operations. Its intuitive interface allows users to create AI agents without any programming skills, tailor them to adhere to unique organizational workflows, and easily integrate them with current technology systems. The platform features an assortment of ready-made agents, such as Bosh the Sales Agent, which is specifically crafted to engage prospects, arrange meetings at any hour, and deliver personalized communications, significantly boosting efficiency and scalability. With a strong focus on data privacy and security, Relevance AI is certified as SOC 2 Type II and complies with GDPR regulations, offering flexible data storage options across various regions. By utilizing Relevance AI, businesses can offload mundane tasks to AI agents, which enables their human workforce to prioritize more complex and valuable activities, ultimately fostering business expansion. This innovative approach not only enhances productivity but also positions companies to adapt swiftly to changing market dynamics.
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