All-in-one booking system that allows you to manage and sell your activities and accommodation. You can take bookings directly from your website, and greatly reduce the number and frequency of phone calls required to confirm them.
Our Booking Engine allows you to sell packages and give your customers the freedom to choose how much control you want. You can use our Payment Form to collect payments using any payment method you choose. You can set up automatic reminders to pay a deposit or balance payment, and allow bookings to expire if they are not paid.
You can request information from your guest through the Guest Portal. You can ask specific questions, set up levels and select diets. The Guest Portal makes it easy to make your initial booking. Changing bookings, handling refunds, scheduling activities, assigning instructors, sending emails.
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Our easy-to-use online booking engine and reservation software will help you increase revenue and streamline your operations.
Our cloud-based solutions allow you to optimize the guest experience before, during, and after your stay. Our integrated payment processing makes it easy to train staff and implement automated processes that will improve operations, guest management efforts, and secure payments.
- Increase Operational Efficiency
- OTA/Google Hotels Connections
- Real-Time Rates/Availability
Multiple Calendar Options
- Upsell Addons and Packages
- ADA Search Filters
24/7/365 Support (Phone and Email)
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GuestService
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
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Zenya
A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.
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