CentralSquare CAD Description

In critical moments, having the appropriate responder equipped with essential information can be a matter of life and death. Integrating your CAD system with 911 services maximizes the potential for a well-coordinated response.

During emergencies, the urgency is paramount, and it is essential for your agency to deploy assistance as swiftly as possible. Enhance the safety of both your community and responders by facilitating cooperation across various jurisdictions, encompassing law enforcement, fire services, and EMS. By utilizing the most precise recommendation features, you can potentially reduce dispatch times by 2-3 minutes.

To ensure dispatchers are prepared from the outset, implementing a unified software solution is key. This integrated system allows seamless information sharing among dispatchers and responders, while sophisticated location and recommendation functionalities ensure that the most appropriate unit is dispatched to the exact location in the shortest timeframe possible. Moreover, this streamlined process not only improves response times but also fosters a collaborative environment among different emergency agencies.

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ARMS Computer Aided Dispatch Reviews
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ARMS equips your agency with essential tools to thrive. By utilizing ARMS Computer Aided Dispatch, you can save time, maintain organization, and ensure the safety of personnel in the field. With ARMS CAD, dispatchers can manage units and retrieve vital data all within one user-friendly application. It seamlessly interfaces with NCIC along with State and Regional databases, enhancing connectivity and accessibility. Additionally, ARMS CAD integrates effortlessly with other ARMS solutions such as Mapping, Records Management, and Mobile applications. This system effectively oversees resources, responses, and all dispatching tasks, making critical information readily accessible with just a few keystrokes, which reduces redundancy and boosts efficiency. Furthermore, ARMS CAD simplifies the management of units, accommodating the needs of single agencies, multiple agencies, or various jurisdictions. Dispatchers have the flexibility to choose between single or multiple-monitor setups, ensuring that the system can be tailored to meet the specific demands of each agency's operations. Ultimately, ARMS CAD streamlines the dispatching process, allowing for improved communication and coordination in emergency situations.
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Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
CentralSquare Technologies
Year Founded:
1981
Headquarters:
United States
Website:
www.centralsquare.com/solutions/public-safety-software/computer-aided-dispatch-software

Media

CentralSquare CAD Screenshot 1
CentralSquare CAD Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

CentralSquare CAD Features and Options

Law Enforcement Software

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

CentralSquare CAD User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Police
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Horrible

    Date: Oct 19 2025

    Summary: Completely dissatisfied with this entire product. Ive been forced to use it for 3 years after CentralSquare manipulated their way into a contract. There's good reason why CentralSquare was/is involved in a class action lawsuit.

    Positive: There are no positive qualities about CentralSquare. This whole thing should be shut down and its an absolute miracle that anyone here has a job.

    Negative: Bugs, freezes, needs to be restarted constantly, completely unreliable. You had better hope your local LE agency doesn't use CentralSquare or you may fall victim to this god-awful CAD system.

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