WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty.
WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.
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TeleRay is an industry-first telehealth and image management platform. TeleRay cloud-based medical image management platform allows users to securely share images with professionals (specialists, referring, clinicians) and patients. The platform has many features, including the ability to import or convert DICOM or non DICOM images, query and HL7 connectivity. Integrate with any EMR, view images on an FDA approved viewer anywhere on any device.
Complete DICOM image migration is available- set up, training, and implementation is included. Live streaming and remote control of modalities are options and great for many use cases to place professionals virtually in a room any where.
TeleRay is the most secure platform with peer 2 peer health and data communication. You can use the app to access workflow tools like waiting rooms, multi-calls, call transfer and sharing of images. It's simple and affordable.
More than 3000 locations use our service, including 38 of the top medical centers in more than 20 nations. Get started today for free.
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Variphy
Variphy is the preferred analytics and management platform for Cisco Collaboration for over 1,500 public and private organizations, totaling more than 4 million phones in over 30 countries.
Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
Discover what’s possible with Variphy:
- Dashboards, UCCX Wallboards, & Widgets
- CUCM CDR Reporting & Call Analytics
- UCCX Reporting & Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud
- Remote Phone Control, Macros, & Broadcast
- Change Management & As-Built Reporting
- DN & DID Inventory Management
- Ninja Enhanced Consulting Services
We happily provide a fully functioning trial of Variphy Call Analytics. In as little as 20 minutes, you can be generating tailored reports on your CDR and CUCM data. Call Analytics can be installed on your preferred server and OS; or, to save some time, simply deploy our Linux OVA.
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Call Record Analyzer
Looking to create insightful visual reports from your Cisco UC setup? Look no further than CRA, a robust cloud-based platform designed for seamless web call detail reporting and analytics tailored specifically for Cisco® Unified Communications Environments. This innovative tool provides unprecedented insights into your UC landscape, allowing you to quickly grasp vital calling trends. You can easily generate tailored reports for various departments, which helps in troubleshooting voice and video Quality of Service (QoS) issues on a call-by-call basis. With features like customizable column title definitions and flexible data formatting, you can drill down into call record specifics effortlessly. Additionally, CRA offers visual representations of call flows, comprehensive device usage reports, and the ability to distinguish between internal and external calls. You can even assign custom caller-ID labels and monitor the talk utilization of any device, uncovering who made or received specific calls. Furthermore, it allows you to investigate reasons behind call disconnections and identify the top talkers in each department, facilitating better communication management overall.
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