Cahoot Reviews

Summary: I evaluated several 3PL options and settled on Cahoot. The operation is absolutely professional and principled. The pricing is easy to understand. As a small business, I like that I can warehouse my product across the country. This geographic diversification optimizes shipping costs and lowers disruption risk from extreme weather events. Cahoot has been a rock-solid partner so far and I look forward to working with them further.

Positive: - Shopify integration
- Multiple warehouses
- Transparent pricing
- High standard of professionalism

Negative: - Does not offer 1hr delivery
- Does not offer Canadian warehousing (as of May 2022)

Summary: Great technology, fair prices, excellent customer service. Cahoot staff is highly responsive and they address any problems very quickly.

Positive: The industry leading pricing with easy to use software. They have excellent support for distributed fulfillment where my warehouses can co-exist with those of Cahoot.

Negative: They don't have any fulfillment centers in Asia right now which would be helpful to companies with sales.channels in China and the far east.

Summary: The Cahoot staff is friendly and well organized, cared for me and answered patiently my nosy questions. Mail responses are very quick and professional. I can recommend Cahoot 100%. Great company!

Positive: Friendly coworkers with patience for my nosy questions. Quick responses of mails and professional help.

Negative: There was nothing I did not like at the company Cahoot.

Summary: My company has been working as a fulfillment partner with Cahoot for several months and the overall experience has been very positive. The technology is easy to use and I feel confident in the quality control methods implemented to make sure orders are accurately fulfilled. By requiring operators to scan and verify each item as they're packed, the error rate is essentially zero. If any issue does arise, it's always a quick and easy support ticket away from resolution. Usually they respond within minutes and there's no delay in shipment. As a fulfillment partner we are also required to conduct bi-weekly cycle counts which helps to keep all parties on the same page. To this date, we've never been unable to fulfill an order due to missing inventory. Operating as a fulfillment company is not easy. It takes a ton of organization and flexibility but the Cahoot system really takes on a lot of the work. I'm hopeful that Cahoot will continue to innovate and update their technology. I love that they actively reach out and talk with us about our needs and what features we'd like to see implemented. I can see that they're invested in our success and I appreciate their commitment to a long term and positive relationship.

Positive: Order Accuracy.
High level of quality control.
Ease of use.
Fast support.
Positive relationship with staff.

Negative: Needs more robust internal inventory tracking features for fulfillment partners.

Summary: A really great service! I highly recommend Cahoot to anyone looking for fulfillment needs. A great addition to our business.

Positive: Since working with Cahoot, their customer service has been nothing but exceptional. They really make you feel like you’re in good hands and ensure to make your life easier.

The service is affordable, reliable and highly scalable so you don't feel concerned about growth.

Cahoot is organized in all aspects and you can definitely trust them to complete the job at hand!

Negative: We have no cons to report, everything has been great.

Summary: We suggest this Company and we are sure you'll find the right business partner to accomplish your business purpose.

Positive: Cahoot is a reliable company, very responsive and really organized in all aspects. Everything is prepared and studied to give anyone the best experience ever.

Negative: Honestly nothing to say here. Perfect service so far!

Summary: Working with Cahoot is a fundamental part of our strategy for continuing to scale fast. We are an online-first eCommerce brand and work with Cahoot for 99% of our fulfillment needs: from B2C website orders through to B2B wholesale orders, Amazon SFP and replenishing Amazon FBA. Our inventory is placed nationwide for fast and affordable B2C orders, with an anchor node for large shipments. This breadth of capabilities will be key for us as we scale.

Positive: The most impressive part of working with Cahoot is the speed at which B2C orders are fulfilled, and the consistently affordable shipping rates obtained. Cahoot is clearly geared towards Amazon Seller Fulfilled Prime, and excels at it via a network of strong fulfillment partners and a deeply knowledgeable team. Amazon SFP is such a demanding program, it is very difficult to find partners with the ability to pull this off.

Negative: Looking ahead, we look forward to ongoing improvements in their software integrations and reporting capabilities. We are confident this will continue: this team works very hard and is responsive to our feedback.

Summary: Cahoot has been amazing while working with us. They have made our fulfillment effortless and a thing of the past for us. Their great customer service stands out from other businesses and they genuinely want to see you succeed as a business which wasn't the case of many 3pl businesses I reached out to. I recommend them to anyone looking for a great business partner to scale with.

Positive: Their customer service stands out from other 3pls.
Cheap prices.
Want to help you grow along with them.

Negative: Nada, I haven't found anything that I can genuinely say that has been negative from my interactions and business with them. I have 0 regrets about partnering with them.

Summary: I would recommend anybody working in the eCommerce/shipping industry to work with Cahoot. It has been a welcomed addition to our operation to perform order fulfillment on behalf of other sellers and to be able to do so without any additional strain to daily operation.

Positive: As a client that works in fulfillment with Cahoot, I cannot stress enough how great the experience has been. With a seamless to navigate software, to the scan verification process, all the way to the bi-weekly cycle counts, Cahoot has really done a stellar job assuring a successful relationship between sellers and fulfillment centers.

Negative: The biggest con about Cahoot is that we did not know about them sooner!

Summary: Cahoot is a great software. It gives you the ability to save a lot of money by showing you the best shipping choice for you packages. It has the ability to automate task which saves your shippers time. Great customer support!

Positive: Shows you the best shipping options that save money & time.
Ability to automate task.
Great integration with Pulse Commerce which is an awesome software.

Negative: Hard to say cons at moment because everything I would have said Cahoots team has fixed.

Summary: Software is good. Best part is the drive to succeed by team, and the knowledge. It really was exactly what we were looking for to grow SFP in a time that is very challenging.

Positive: Cahoot has been very impressive. The 2 most impressive things for me (SFP seller for 10 years) are:
1 - depth of knowledge of SFP by the support team and account handler.
2 - the attention to details and drive to succeed by the team, super responsive.

Negative: Still young software so some things are missing but should be easy for them to roll out. New also means that it has latest and greatest logic.

Summary: Cahoot is changing the way shipments happen – lower cost, better outcomes, and a lower burden on the planet.

A win / win / win.

Positive: Cahoot is an amazing fulfillment and logistics organization that is doing well by doing good. We have partnered with Cahoot to deliver trees to thousands of children on Earth Day and their support and work is outstanding.

Negative: Because they work with many carriers, sometimes fragile shipments may get tossed around or damaged.

Summary: Overall, our company has been using the software for 6 months thus far and we are more than happy with the results we've seen. We've expanded to 2 additional facilities, which has allowed us to be able to offer an affordable 1-day delivery option to more than 35% of the continental U.S.

Positive: An intuitive user interface.
Useful and hardworking support staff.
Dozens of fulfillment centers are located nationwide, allowing for lower cost 1-day delivery options.

Negative: Lacks a Create Return label function, (However, this is a feature that is currently being developed.)

Summary: GREAT. Would definitely recommend them. Very responsive team and very easy to use. Changed our life.

Positive: We’ve been working with Cahoot for 2 years and I can speak from my personal experience. First, Cahoot software and platform is miles ahead of the other leading shipping solutions on the market because they’ve designed it from the ground up with today’s fulfillment needs in mind. We save hours daily since we switched. Second, their customer service is highly responsive and competent and they focus on resolving issues quickly. Happy to report that there really aren’t many issues but it’s good to know that the Cahoot team is there to help us when we need. Cahoot has always treated us fairly and their pricing is reasonable. I recommend Cahoot to other Sellers without reservation.

Negative: None to write about. They work on everything you ask them to fix.

Summary: Highly recommend, easy to work with, and friendly service.

Positive: Easy to work with, very responsive support, we have been using them for a while with no issues. Highly recommend.

Negative: None that I can think of at this time of writing this.