Cahoot Reviews

Summary: Really impressed with the service and the app. We have had no issues so far, and wont hesitate in recommending it.

Positive: We have been using Cahoot for our fulfilment for a few months now, and I must say the experience has been truly amazing. Our orders ship the same day, inventory is tracked and managed efficiently, and shipping information is updated correctly. It is saving us a lot of time and resources which would otherwise have gone into setting up our own operations.

Negative: Occasional issues with updating tracking information.

Summary: I am a CFP (Cahoot Fulfilment Partner) so my warehouse and staff fill orders for Cahoot sellers.

Over the last 3 years I have had the opportunity to experience the incredible capabilities of Cahoot.ai, and I must say, it has completely revolutionized the way I view order fulfillment. This platform is nothing short of a game-changer for anyone looking for order fulfilment capacity without the expenses of warehousing, staff or all the other costs associated with filling your own online orders.  Cahoot relies on a network of hundreds of warehouses all over the country and can direct your orders to the warehouse that is closest to your buyer, reducing transit time and shipping label costs.

From the moment I started using Cahoot.ai, I was impressed by its intuitive interface and user-friendly design. It's evident that the developers put a lot of thought into creating an environment that fosters seamless communication, efficient teamwork as well as easy and lowest-cost order fulfilment.  The real-time visibility Cahoot.ai provides for both CFP's and sellers is nothing short of amazing. Sellers can track shipments, monitor inventory levels, and identify potential bottlenecks in real-time, allowing you to proactively address issues and keep clients informed. This level of transparency can greatly enhance customer relationships and instill confidence in the ability to meet buyer needs consistently.

The mechanisms in place for me, as a CFP, allow me and my staff to quickly fill hundreds of orders per day and the "scan verify" component ensures all of the orders ship with the correct product, quantity and packaging which reduces the sellers shipping costs and eliminates buyer complaints.  

I am very happy to continue my work with Cahoot.ai and look forward to many more years in our working relationship.

Positive: - Easy to use Interface.
- Reliable Payments and Perfect Accounting.
- Cutting-Edge.
- Awesome Staff.

Negative: I would like to see higher pay for warehouse storage. On the bright side, sellers are charged lower storage and fulfilment fees than other products such as FBA so the growth is amazing.

Summary: We're a warehouse and e-commerce seller that has taken advantage of both sides of Cahoot's 3PL offerings. The training for sending out shipments on behalf of other sellers was seamless. Easy label generation, printing, and packing. It's a breeze for the warehouse crew. They provide all the resources you would need for the outgoing side of a 3PL system. This experience caused us to explore shipping out our own units to other nodes in their network. We've experienced deep savings on many of our 1-2 day shipments since we're located on the East Coast.

Positive: -Picks the lowest rate.
-Easy Label generation and verification
-Ease of use
-Many warehouse locations for good nationwide coverage

Negative: No major complaints. We are working with them to try to replace shipstation completely for us.

Summary: If you want to save some money and a substantial amount of time dedicated to shipping prep, this is the way to go. Saves me hours/day in label prep and my overall shipping costs have been reduced by 4% YTD in spite of carrier increases of nearly 5%.

Positive: Multiple reporting features, super fast and easy to confidently print labels with the most cost-effective carriers.

Negative: Not as many native integrations as other providers but once they customized one for our inventory software, it is working seamlessly.

Summary: We onboarded with Cahoot at the beginning of Q4 with the single goal of reducing our 3PL costs. We have been happy to see considerable savings on SPD costs instantly. What I was not expecting was the excellent level of service from the Cahoot team. They took care to analyze our business in detail before we onboarded so they were certain they could fulfill their promise of service and cost. The onboarding process was extremely easy. The Cahoot team did all the heavy lifting and the Cahoot platform is simple and easy to use. Working with Cahoot provides us with the flexibility to store product near our customers. The team continue to work with us to ensure we distribute our inventory to the right locations across the US to reduce our SPD label costs. Rather than buying an app or a service, it feels like we have begun a great partnership with the Cahoot team who have a genuine interest in helping our business to succeed.

Positive: Great shipping rates for small parcel delivery and less than truck load, professional service, orders marked as shipped same day.

Negative: Cahoot is growing and new services are on the road map.

Summary: Working with Cahoot has been a great experience! As someone just starting out with Amazon FBM, they provided exactly the guidance I needed to get started. Jeremy and Manish have been there to help me every step of the way and I highly recommend them to anyone looking for a 3PL company. Thank you!

Positive: As someone just starting out with Amazon FBM, they provided exactly the guidance I needed to get started.

Negative: Fortunately, I don't have any cons to add to this review.

Summary: Cahoot fulfillment is reliable and easy. They have been accommodating to my unique situation. Great customer service.

Positive: Cahoot fulfillment is reliable and easy. They have been accommodating to my unique situation. Great customer service.

Negative: Nothing so far. Overall experience has been great.

Summary: I highly recommend the company, they will take care of your e-commerce deliveries! They are really cheap.

Positive: Excellent company! Fast deliveries and excellent onboarding process. I highly recommend it for your deliveries.

Negative: None, they are really fast (1-3 days in general) and everything goes well.

Summary: A learning experience. Not going to give them negative points. Do your own due diligence to make sure your channels and products fit this model.

Positive: We don’t do any SFP or even sell on Amazon and the setup was not ideal for our modus operandi. The solution can save Amazon merchants a lot of money.

Negative: Most of the issue we had could have been prevented if we’d taken our time and made sure that our product fit this kind of model.

Summary: We are very happy with working with Cahoot and we will always bee one of their loyal customers! We ave been using their services for quite some time now and we have always been very much satisfied with the results. The best of the best order fulfillment platform to use for your business!

Positive: Probably the best next generation internet only order fulfillment platform with excellent spot on services and a hassle free experience. We have been using this service for years and have never encountered any negative results.

Negative: We have not experienced any negative results with using their services ever.

Summary: Their pricing is incredibly reasonable and the team could not be kinder and more involved in the success of your business.

Positive: If you're a new business and you need a 3PL team that will cater to your needs and budget Cahoot is an absolute no brainer.

Negative: N/A.

Summary: We've been using Cahoot services for a year now. We're satisfied with their professionalism and support. We use their peer to peer logistic service and the shipping software with awesome results for our productivity and performance.

Positive: Professionalism and business flexibility.

Negative: Slow response time for Customer Service.

Summary: I evaluated several 3PL options and settled on Cahoot. The operation is absolutely professional and principled. The pricing is easy to understand. As a small business, I like that I can warehouse my product across the country. This geographic diversification optimizes shipping costs and lowers disruption risk from extreme weather events. Cahoot has been a rock-solid partner so far and I look forward to working with them further.

Positive: - Shopify integration
- Multiple warehouses
- Transparent pricing
- High standard of professionalism

Negative: - Does not offer 1hr delivery
- Does not offer Canadian warehousing (as of May 2022)

Summary: Great technology, fair prices, excellent customer service. Cahoot staff is highly responsive and they address any problems very quickly.

Positive: The industry leading pricing with easy to use software. They have excellent support for distributed fulfillment where my warehouses can co-exist with those of Cahoot.

Negative: They don't have any fulfillment centers in Asia right now which would be helpful to companies with sales.channels in China and the far east.

Summary: The Cahoot staff is friendly and well organized, cared for me and answered patiently my nosy questions. Mail responses are very quick and professional. I can recommend Cahoot 100%. Great company!

Positive: Friendly coworkers with patience for my nosy questions. Quick responses of mails and professional help.

Negative: There was nothing I did not like at the company Cahoot.