Cahoot Reviews

Summary: If you want to save some money and a substantial amount of time dedicated to shipping prep, this is the way to go. Saves me hours/day in label prep and my overall shipping costs have been reduced by 4% YTD in spite of carrier increases of nearly 5%.

Positive: Multiple reporting features, super fast and easy to confidently print labels with the most cost-effective carriers.

Negative: Not as many native integrations as other providers but once they customized one for our inventory software, it is working seamlessly.

Summary: We onboarded with Cahoot at the beginning of Q4 with the single goal of reducing our 3PL costs. We have been happy to see considerable savings on SPD costs instantly. What I was not expecting was the excellent level of service from the Cahoot team. They took care to analyze our business in detail before we onboarded so they were certain they could fulfill their promise of service and cost. The onboarding process was extremely easy. The Cahoot team did all the heavy lifting and the Cahoot platform is simple and easy to use. Working with Cahoot provides us with the flexibility to store product near our customers. The team continue to work with us to ensure we distribute our inventory to the right locations across the US to reduce our SPD label costs. Rather than buying an app or a service, it feels like we have begun a great partnership with the Cahoot team who have a genuine interest in helping our business to succeed.

Positive: Great shipping rates for small parcel delivery and less than truck load, professional service, orders marked as shipped same day.

Negative: Cahoot is growing and new services are on the road map.

Summary: Working with Cahoot has been a great experience! As someone just starting out with Amazon FBM, they provided exactly the guidance I needed to get started. Jeremy and Manish have been there to help me every step of the way and I highly recommend them to anyone looking for a 3PL company. Thank you!

Positive: As someone just starting out with Amazon FBM, they provided exactly the guidance I needed to get started.

Negative: Fortunately, I don't have any cons to add to this review.

Summary: Cahoot fulfillment is reliable and easy. They have been accommodating to my unique situation. Great customer service.

Positive: Cahoot fulfillment is reliable and easy. They have been accommodating to my unique situation. Great customer service.

Negative: Nothing so far. Overall experience has been great.

Summary: I highly recommend the company, they will take care of your e-commerce deliveries! They are really cheap.

Positive: Excellent company! Fast deliveries and excellent onboarding process. I highly recommend it for your deliveries.

Negative: None, they are really fast (1-3 days in general) and everything goes well.

Summary: A learning experience. Not going to give them negative points. Do your own due diligence to make sure your channels and products fit this model.

Positive: We don’t do any SFP or even sell on Amazon and the setup was not ideal for our modus operandi. The solution can save Amazon merchants a lot of money.

Negative: Most of the issue we had could have been prevented if we’d taken our time and made sure that our product fit this kind of model.

Summary: We are very happy with working with Cahoot and we will always bee one of their loyal customers! We ave been using their services for quite some time now and we have always been very much satisfied with the results. The best of the best order fulfillment platform to use for your business!

Positive: Probably the best next generation internet only order fulfillment platform with excellent spot on services and a hassle free experience. We have been using this service for years and have never encountered any negative results.

Negative: We have not experienced any negative results with using their services ever.

Summary: Their pricing is incredibly reasonable and the team could not be kinder and more involved in the success of your business.

Positive: If you're a new business and you need a 3PL team that will cater to your needs and budget Cahoot is an absolute no brainer.

Negative: N/A.

Summary: We've been using Cahoot services for a year now. We're satisfied with their professionalism and support. We use their peer to peer logistic service and the shipping software with awesome results for our productivity and performance.

Positive: Professionalism and business flexibility.

Negative: Slow response time for Customer Service.

Summary: I evaluated several 3PL options and settled on Cahoot. The operation is absolutely professional and principled. The pricing is easy to understand. As a small business, I like that I can warehouse my product across the country. This geographic diversification optimizes shipping costs and lowers disruption risk from extreme weather events. Cahoot has been a rock-solid partner so far and I look forward to working with them further.

Positive: - Shopify integration
- Multiple warehouses
- Transparent pricing
- High standard of professionalism

Negative: - Does not offer 1hr delivery
- Does not offer Canadian warehousing (as of May 2022)

Summary: Great technology, fair prices, excellent customer service. Cahoot staff is highly responsive and they address any problems very quickly.

Positive: The industry leading pricing with easy to use software. They have excellent support for distributed fulfillment where my warehouses can co-exist with those of Cahoot.

Negative: They don't have any fulfillment centers in Asia right now which would be helpful to companies with sales.channels in China and the far east.

Summary: The Cahoot staff is friendly and well organized, cared for me and answered patiently my nosy questions. Mail responses are very quick and professional. I can recommend Cahoot 100%. Great company!

Positive: Friendly coworkers with patience for my nosy questions. Quick responses of mails and professional help.

Negative: There was nothing I did not like at the company Cahoot.

Summary: My company has been working as a fulfillment partner with Cahoot for several months and the overall experience has been very positive. The technology is easy to use and I feel confident in the quality control methods implemented to make sure orders are accurately fulfilled. By requiring operators to scan and verify each item as they're packed, the error rate is essentially zero. If any issue does arise, it's always a quick and easy support ticket away from resolution. Usually they respond within minutes and there's no delay in shipment. As a fulfillment partner we are also required to conduct bi-weekly cycle counts which helps to keep all parties on the same page. To this date, we've never been unable to fulfill an order due to missing inventory. Operating as a fulfillment company is not easy. It takes a ton of organization and flexibility but the Cahoot system really takes on a lot of the work. I'm hopeful that Cahoot will continue to innovate and update their technology. I love that they actively reach out and talk with us about our needs and what features we'd like to see implemented. I can see that they're invested in our success and I appreciate their commitment to a long term and positive relationship.

Positive: Order Accuracy.
High level of quality control.
Ease of use.
Fast support.
Positive relationship with staff.

Negative: Needs more robust internal inventory tracking features for fulfillment partners.

Summary: A really great service! I highly recommend Cahoot to anyone looking for fulfillment needs. A great addition to our business.

Positive: Since working with Cahoot, their customer service has been nothing but exceptional. They really make you feel like you’re in good hands and ensure to make your life easier.

The service is affordable, reliable and highly scalable so you don't feel concerned about growth.

Cahoot is organized in all aspects and you can definitely trust them to complete the job at hand!

Negative: We have no cons to report, everything has been great.

Summary: We suggest this Company and we are sure you'll find the right business partner to accomplish your business purpose.

Positive: Cahoot is a reliable company, very responsive and really organized in all aspects. Everything is prepared and studied to give anyone the best experience ever.

Negative: Honestly nothing to say here. Perfect service so far!