Astea Alliance Description
The newest iteration of Alliance leverages the knowledge and skills of two prominent figures in the service management sector to provide our clients with a field service software solution designed to enhance customer experience, ultimately fostering better growth, reputation, and retention. Covering the complete service lifecycle, Alliance integrates all aspects into a singular solution that allows for the sharing of vital information among employees, promoting transparency across various departments. This platform ensures a fluid transition from sales through service delivery, invoicing, and reporting, creating a more efficient process overall. With its contemporary, web-inspired user interface (UI), Alliance empowers your team to optimize their workflows by concentrating solely on the essential information necessary for their tasks. Additionally, this advancement in design is expected to lead to increased productivity and user satisfaction, further benefiting your organization.
Astea Alliance Alternatives
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Just a few clicks and you can bring together your deskless workforce. Your desktop Launchpad allows you to collaborate, manage operations, develop professional skills, and monitor employee engagement. In minutes, you can create a fully-branded mobile app for your company. You can add safety checklists, orientation courses, product catalogues, and shift management to your mobile app. Or, you can customize the features to suit your needs. You can also gain insight into how your team interacts with company assets and take steps to improve efficiency. Connecteam allows managers and employees to automate their processes and allow them to focus on growth.
Integrations include Google Calendar, Gusto, QuickBooks Payroll, Xero and others.
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Fieldmagic
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BuildOps
All-in-one operational software built by and built for commercial contractors - from service to projects and everything in between!
Make Data-Driven Decisions
With automated real-time reporting, your data works for you. Managers can identify trends, monitor technician progress, and discover revenue opportunities.
Give Customers an Amazing Experience
Speed up the customer approval process with full job history. Attach photos, videos, PDFs, and custom forms directly to the work order so there’s no question on the work that’s been completed.
Seamlessly Connect Your Office and Technicians
Increase productivity and reduce errors. BuildOps automates work orders, customer data, invoices and more — from office, to field, and back again.
Whether you're looking for commercial HVAC software, electrical software, or plumbing software, BuildOps can scale your operations with better communication and coordination. BuildOps boosts your revenue, maximizes profits, and improves communication between field and back-office.
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Integrations
Company Details
Company:
Astea International
Year Founded:
1979
Headquarters:
United States
Website:
www.astea.com
Media
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Product Details
Platforms
Web-Based
Windows
Types of Training
Training Docs
Customer Support
Business Hours
Online Support
Astea Alliance Features and Options
Equipment Maintenance Software
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Scheduling Software
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Maintenance Management Software
Asset Tracking
Calibration Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch Software
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
HVAC Software
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Work Order Software
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
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