Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Careerminds helps organizations support their people at every stage of the talent lifecycle through outplacement services, career transition, talent solutions, and job architecture. We partner with HR and business leaders to navigate workforce change, enable growth, and build resilient, future-ready organizations.
Founded in 2008, Careerminds operates across 80 languages and 100+ countries, combining global scale with a personalized, high-touch experience. Our unique delivery methodology blends advanced technology, workforce intelligence, and one-to-one coaching to deliver scalable, measurable results.
Career transition
Outplacement & Executive Outplacement Services: Data-driven outplacement services that help employees transition faster while supporting employers with measurable outcomes, cost efficiency, and brand protection.
Workforce Redeployment: Redeployment services that enable internal mobility by aligning skills to business needs, reducing attrition and supporting agility.
Job architecture:
Career Frameworks: A solution that creates role clarity, defines skill expectations, and supports internal mobility and long-term workforce planning.
Workforce Intelligence: A data-driven platform offering insight into skills, roles, and talent trends to support workforce planning and decision-making.
Career Enablement: A modern career enablement tool that gives employees visibility into career paths and ownership of their development.
Talent solutions:
Career Development: A career development program that help employees build skills, grow in their roles, and prepare for future opportunities.
Executive & Leadership Coaching: Executive and leadership coaching services that empower leaders to navigate change, strengthen performance, and drive sustainable growth.
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Pebl
Pebl (formerly known as Velocity Global) makes it easy to expand into new markets quickly, without costly infrastructure or local entities. Our AI-powered platform, unmatched compliance expertise, full cost transparency with all-in-one pricing package, and custom HR solutions allow companies to hire, pay, and manage their workforce across 185+ countries—while staying ahead of complex global challenges.
Pebl is recognized as Market leader in in Global EOR Services by NelsonHall and Everest Group.
With Pebl, you can:
● Ensure global operations stay compliant with local laws and regulations in every market.
● Your employees are taken care of by our network of in-country HR, payroll, tax and legal experts.
● Manage your entire global workforce from one platform—reliable, seamless, and efficient.
● From startups to enterprises, our solutions scale as your business grows, adapting to your evolving needs.
● Cost Transparency: No hidden fees. Upfront, all-in-one pricing package with all services included and demonstrable lower total cost of ownership.
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Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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