Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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GoAiChatBot
GoAiChatBot is an advanced live chat solution powered by artificial intelligence, designed to revolutionize customer service. It automates responses, manages multi-channel communication, and provides real-time monitoring for improved customer support. The platform ensures security and privacy with encrypted interactions, allowing businesses to offer secure, 24/7 customer support. GoAiChatBot’s intuitive dashboard makes managing communications, analytics, and settings effortless. Additionally, it allows businesses to assign multiple agents to handle simultaneous chats, ensuring faster and more efficient responses. Whether you need automated help or direct agent support, GoAiChatBot ensures smoother, more effective engagement with your customers.
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Chatty
Chatty is more than a chatbot—it’s an AI-powered sales assistant designed to help ecommerce stores increase revenue effortlessly. It learns your entire catalog overnight, meaning no weeks wasted on training or setup. By tracking browsing patterns and purchase history, it understands what customers want and recommends products right in the conversation. Its AI engine proactively suggests upsells and cross-sells, helping stores capture more revenue per transaction. With round-the-clock availability, Chatty handles customer questions, solves problems, and drives sales even when human teams are offline. It includes everything you expect from modern chat software, including a unified inbox, omnichannel integration, and a help center that reduces repetitive inquiries. Brands already report millions in assisted revenue, chat-to-sale rates of 20%, and AI resolution rates above 90%. Built for Shopify and trusted by tens of thousands of merchants, Chatty transforms customer conversations into profitable outcomes.
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