Alternatives to Amadeus Guest Management System

SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Enhance guest interaction by implementing timely and relevant marketing initiatives customized for each individual. Our innovative AI-Driven Hotel CRM software monitors guest behavior in real-time, forming immediate segments with personalized suggestions while facilitating customer-focused marketing across all platforms. By integrating all guest data from various systems—such as message interactions, website usage, and PMS profile details—you can create a comprehensive view of each guest for effective 1:1 marketing. Target drip campaigns to guests based on their distinctive potential value, sentiment, and likelihood to engage, assessed in real-time through an extensive analysis of guest research and booking habits. Utilize automated segmentation suggestions, powered by Blueshift’s machine learning and Fuel’s data expertise, to connect with the ideal guests for each campaign. This ensures that guests receive communications at the optimal moments, increasing the chances of interaction with your brand, ultimately leading to a more satisfying experience for them. By focusing on personalization, you can foster stronger relationships and boost overall guest loyalty.

For-Sight Guest Engagement serves as an innovative Marketing and Hotel CRM solution aimed at elevating the guest experience by increasing direct bookings, improving data utilization, and optimizing marketing efforts. This solution gathers crucial data from your Property Management System (PMS) alongside several essential hotel systems, such as Point of Sale, Reputation Management, and Wifi registration. By continuously integrating this information, it establishes a comprehensive and reliable source of truth for each guest, tracking their interactions at every stage of their hotel experience. With our user-friendly and intuitive Query Engine, you can perform in-depth analyses of your data, and save or schedule regular queries to streamline your workflow. Furthermore, this tool allows you to segment your data effectively, enabling you to provide tailored omnichannel communications to your guests, thus enhancing their overall experience and creating opportunities for upselling. The emphasis on delivering a customized guest experience not only fosters brand loyalty and boosts direct bookings but also enhances the return on investment for your marketing strategies while reducing dependence on online travel agencies. Ultimately, this helps hotels to build stronger relationships with their guests, leading to long-term success.

The intelligence platform designed to harness the potential of hotel and guest data delivers impactful insights. Enhance each guest's experience by recognizing their relationship both online and at the property. Our unique guest scoring system uncovers the true identity behind each booking and assesses their worth to the hotel. The Concilio Insight Engine™ provides actionable insights that empower you to engage and market to guests, whether individually or in groups. Tailored for contemporary hoteliers, you can interact with your data in any preferred manner. Seamlessly navigate through user-friendly dashboards to reveal guest personas and segments. Integrate reservation and guest data from various hotel systems into a unified, comprehensive stream. Enrich your guest profiles with further insights derived from our proprietary classification and segmentation methodologies. You can explore and manipulate your enriched data through a visually appealing, intuitive interface. With this platform, you can ensure that every guest feels valued and understood, creating a memorable experience that encourages loyalty.

Transform your costly, repetitive hotel operations into an efficient digital guest experience in under five minutes! With Hotelbird, you can sustainably and economically digitize your routine check-in and check-out processes. Seamlessly integrated into your existing technology infrastructure, both you and your guests will enjoy a contemporary hotel experience, allowing for room access with a single click through a smartphone. Experience automated digital check-ins that include identity verification and a guest directory at no cost. This offer is available now in the complimentary package from Hotelbird, accessible to every hotel. Numerous international hotel chains, along with independent hotels, are already reaping the benefits of the Hotelbird platform. Thanks to its adaptable application options, any hotel can embark on its digitization journey. Additionally, our specialists will provide a no-obligation, approximately 30-minute walkthrough of our platform to explore the potential advantages tailored for your hotel. This is an opportunity for hotels to embrace innovation and enhance guest satisfaction.

The hotel industry is one the most competitive and fastest-growing sectors. It is becoming more difficult to build loyal relationships with guests and attract new guests as guests become more digitally-savvy and price-conscious. This is where hotel CRM software can help. This software can help you improve your sales, marketing, and customer service and increase customer satisfaction. The CRM can be used to unify all inquiries from all channels, including booking engines, travel websites and web forms on your site. It creates a complete guest profile, stores all communications and visits, and keeps a record of them. It streamlines your marketing campaigns with the ability to create targeted, data-driven outreach and promotional emails for both your business and your private guests. It also provides transparency in your financial transactions and automates the generation and payment of invoices and quotes.

TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.

Our offerings harness the capabilities of the Microsoft Dynamics 365 Power Platform to create a suite of robust customer relationship management tools tailored specifically for the hospitality sector. Whether you operate a resort, hotel, spa, restaurant, golf course, or hospitality management company, our solutions are designed to meet the needs of businesses of all sizes. By consolidating guest interactions within a single platform, you can develop a comprehensive 360° profile of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 serves as an ideal solution for essential CRM functionalities, including automated messaging and targeted email marketing. In contrast, Hospitality Suite CRM encompasses all the core features available in HotelCRM 365 while introducing numerous additional functionalities to oversee your guest relationships comprehensively. Furthermore, Hospitality Suite CRM evolves into your complete management system, facilitating everything from marketing initiatives to monitoring customer feedback, managing amenities requests, handling gift card transactions, and much more. By integrating these tools, you can enhance operational efficiency and create a more personalized experience for your guests.

Efficiently deliver timely, relevant, and tailored email marketing campaigns that grab the attention of your hotel guests. Rapidly announce all hotel promotions, discounts, special offers, and other one-time communications using our user-friendly solution. With our drag-and-drop email editor, you can effortlessly craft stunning, responsive emails for your hotel. Enhance every email with a personal touch through dynamic content, merge tags, segmentation, and automated triggers. Address both positive and negative hotel reviews swiftly and efficiently within the platform. Utilize the ticketing system to report service issues to the appropriate team or department. Evaluate your hotel's performance in comparison to competitors by analyzing online review rankings. Consolidate your hotel's social media accounts in one centralized location to monitor engagement, share updates, track insights, and much more. This comprehensive approach not only streamlines your communication efforts but also enhances guest relationships and drives overall satisfaction.

Boost your revenue and enhance productivity using our generative AI while simplifying operations and minimizing costs through various messaging platforms like WhatsApp, SMS, and email. Facilitate early check-ins via weblink, allowing guests to upload documents and provide their preferences even before they arrive. Present opportunities for upgrades, food and beverage options, and other amenities ahead of their arrival and throughout their entire stay. Share a personalized hotel web app with guests, containing all the necessary information at their fingertips. Notify guests about checkout, provide invoices, and enable them to pay and check out directly from their rooms. Implement highly tailored and segmented promotions to maximize rebookings and marketing revenue. Efficiently track guest requests and ensure prompt delivery of services while keeping all departmental staff informed about ongoing activities. This streamlined communication fosters a cohesive environment that enhances the overall guest experience.

Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.

By embracing complete automation, you can ensure that each interaction with your guests is more human, personalized, and of consistently high quality. Through the WhatsApp Business API Messenger, you can oversee every aspect of your guest relationships, allowing you to reach new markets and broaden your business horizons. The potential for growth and innovation is boundless. We stand at the brink of a new era in travel, where guests, equipped with elevated expectations, will demand experiences customized just for them. For hotels to thrive, they must provide flawless experiences tailored to each guest's journey before, during, and after their stay. Utilizing BookingWhizz technology, this solution integrates various systems, channels, and teams to enhance booking inspiration. Coupled with intelligent, personalized rewards systems and loyalty programs, you can craft memorable experiences that truly resonate with guests. Additionally, by collecting and analyzing feedback and previous guest interactions, you can foster loyalty and encourage repeat visits, ensuring that guests feel valued and appreciated. In this way, the hospitality industry can adapt to the evolving needs of travelers, paving the way for sustained success.

Enhance your marketing strategy and never miss a lead with streamlined automation and retargeting techniques. Organize your customer information, automate promotional efforts, and seize every potential growth opportunity for your business. Our hotel-focused solution is designed to engage your guests and ensure their loyalty. With robust integration capabilities with the property management system, your guest data is automatically processed, making it readily available for your marketing initiatives. Say goodbye to complicated queries, CSV file exports, and tedious data management tasks. Hotelappz allows you to concentrate on elevating your hotel brand, crafting compelling offers, and automating crucial interactions so that guests have lasting memories of their stay and are more likely to return. Our powerful automation features facilitate easy set-up for booking confirmations, pre-stay communications, in-stay services, post-stay follow-ups, and customer re-engagement. Furthermore, the open API can seamlessly connect with your entire IT infrastructure, making it adaptable for additional services such as self-check-in, point of sale, Wi-Fi, feedback ratings, and business intelligence enhancements. This ensures that your hotel can continuously evolve and meet guest expectations.

HotelBee is an all-in-one solution that empowers hotels to achieve more in terms of efficiency, guest satisfaction, and profitability. Access powerful tools that allow you to optimize your operations, enhance guest experiences, and increase revenue. Sell online with HotelBee’s channel manager and booking engine allows hotels to manage their room inventory and rates across various online channels, such as booking.com and Expedia, and their own website. HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve business performance.

Cendyn is a next-generation CRM and CDP platform, which empowers hoteliers in building stronger relationships with guests while driving profitable revenues. Take control of your database, personalize interactions, and boost direct reservations. Cendyn is a cutting edge CRM platform that empowers hoteliers to build stronger customer relationships while driving profitable revenue. Cendyn is a cloud-based Customer Data Platform and CRM platform. It excels in marketing automation across all channels, guest journey automaton, and sales CRM. Cendyn gives hoteliers complete control over their guest database. This allows them to ensure personalized interactions across all channels, which increase guest satisfaction and encourage more direct bookings.

Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.

Using better guest relationship management, accommodation providers can increase their revenue and satisfaction. LoungeUp is a unified platform which collects, structures and enriches guest information. This allows you to manage communications with guests via any channel, create seamless experiences, and drive guest engagement. Communicate with guests via their preferred channels. Our platform's intelligence allows you to send the right message at just the right moment. Deliver exceptional service that is tailored to each guest.

Unlike other CRM platforms that only access a fraction of data from external systems, Maverick empowers you to identify, acknowledge, and reward your top guests—regardless of their booking source. With Maverick, hoteliers gain insights into their OTA clientele just as thoroughly as they do with direct bookings. The advanced guest management software compiles comprehensive profile information from the Windsurfer® CRS, ensuring that all data is matched and refined. This process creates intricate microsegments that enhance the effectiveness of guest communication strategies. Furthermore, Maverick features an intuitive integrated marketing solution designed for both email and text messaging campaigns, simplifying management tasks. The Profile Management tool plays a crucial role in organizing and consolidating guest data from various connected platforms, delivering an all-encompassing perspective on guest behaviors and preferences. Additionally, users have the flexibility to establish standardized fields and criteria for matching and merging profiles, further enhancing the utility of the software in understanding their clientele. Overall, Maverick stands out as a comprehensive tool for maximizing guest engagement and satisfaction.

Ireckonu facilitates connections with your guests, ensuring that every interaction is smooth and impactful, extending from the moments leading up to check-in all the way through to after they check out. This is the reason our interconnected ecosystem is meticulously crafted to oversee your operations and systems while empowering your staff, enabling you to tailor experiences that cater to the specific preferences of each guest in every room. With features ranging from guest profiling and analytics to on-the-spot assistance for hotel staff, our ecosystem revolves around the CORE, delivering genuinely unique experiences for your guests. The CORE middleware integrates your systems seamlessly as you adopt new technologies, creating an environment that collaborates effectively to not only meet but exceed guests' expectations. You will gain deep insights into what drives your guests, ensuring they return for more stays in the future. Additionally, our robust integration with Auth0 has allowed us to decouple identity management from a guest’s profile, which empowers hoteliers to implement single sign-on (SSO) and multi-factor authentication, enhancing security while simplifying access for guests. As a result, both the guest experience and operational efficiency are significantly enhanced.

Transform your hotel’s sales processes with an all-in-one solution that redefines efficiency. This robust tool allows for the seamless automation of essential operations. myhotelCRM equips hotel operators with innovative features aimed at boosting revenue and improving operational workflows. Regardless of whether you manage a boutique establishment or a vast hotel chain, myhotelCRM serves as a reliable ally in enhancing your sales performance. Specifically designed for the hospitality sector, our tailored CRM solutions fit hotels of various sizes and styles. From small independent hotels to expansive chains, our sales automation tools are crafted to optimize your operations significantly. With myhotelCRM, you can streamline workflows, improve customer engagement, and increase profitability. Additionally, our solutions are mobile-friendly and adaptable, providing you with the convenience to access them on any device or operating system, ensuring you stay connected no matter where you are. With such versatility, myhotelCRM stands out as a comprehensive choice for modern hoteliers seeking to thrive in a competitive market.

NAVIS is a technology company that helps hospitality companies achieve new heights of profitability and performance. We are committed to helping them succeed through innovative solutions, better data, partnerships, and a unquenchable desire for success. Our innovative direct booking technology and personalized, strategic management help to drive, capture, nurture, and convert more of your reservation demand into highly profitable direct reservations. You can capitalize on your leisure demand by booking and capturing guests via email, voice, OTA, OTA, or web. Book guests using sales & marketing strategies that produce an industry-leading conversion rate and ADR. Engage guests and build loyalty across all channels during their booking & travel experience. With a complete view of guests and leads, you can identify which campaigns are successful and reach out to them at the right moment.

The Amadeus Central Reservation System (CRS) is an advanced tool crafted to oversee hotel availability, pricing, and inventory from a unified interface. This platform facilitates improved pricing strategies and inventory oversight, enabling hotels to optimize their revenue management and boost operational productivity. Thanks to its API-first design, Amadeus CRS integrates effortlessly with external systems and accommodates growth, permitting hotels to enhance or change features without interfering with their current operations. Additionally, it offers the adaptability for localized modifications while upholding corporate uniformity, making it an ideal choice for large hotel chains that have varied requirements. In summary, the system not only increases efficiency but also empowers hotels to stay competitive in a dynamic market.

hotelierAI serves as a cutting-edge, comprehensive guest management and CRM platform, seamlessly integrating with the hotelierDirect booking system. By leveraging data analytics to evaluate, categorize, and forecast guest behavior, it provides essential insights into guest profiles for the front desk. This empowers you to devise timely, relevant marketing campaigns tailored with personalized content for guests before, during, and after their stays. Additionally, it enhances the management of your social media channels and helps you maintain positive review scores for your hotel. Unlike conventional CRM systems, hotelierAI delves into guests’ past spending habits, stay patterns, and social demographics, offering invaluable insights into the traits and needs of your most important customers. It enables a deeper understanding of direct booking guests, allowing you to identify and target your most lucrative guest segments. Moreover, the platform facilitates the creation of dynamic guest profiles that can be easily shared with customer-facing teams across your various properties, ensuring a cohesive approach to guest management. This holistic view of guest interactions ultimately leads to improved satisfaction and loyalty.

World-class product, world-class support. We go the extra mile to make sure you are able to provide the best service for your guests. For any business. Motels, resorts and hotels. We have a solution for you, no matter how many rooms you have. Our implementation professionals will work closely with you to ensure that our solutions are a good fit for your business. We will show how to use our tools to save you time and make more money from each guest transaction. It doesn't have to be difficult to change software. Our work is guaranteed. We guarantee your complete satisfaction or we will return your money. Motels, resorts and boutique hotels are all options. We have a solution for you, no matter how many rooms you have. Our solutions can manage your reservations, deposits and check-outs, guest files, payments, sales, audit reports, and guest folios.

roommaster is a complete hospitality management system trusted by thousands of hotels globally to streamline operations and drive profitability. Built on more than 30 years of industry expertise, it provides hoteliers with an intuitive platform that brings together PMS, booking engine, channel manager, and payments. Its tools simplify property management by reducing clicks, automating workflows, and enabling secure access anytime, anywhere. Features like AI-driven pricing intelligence, a guest-facing mobile app, and an AI concierge empower hotels to improve guest experiences while maximizing revenue. Independent hotels, groups, resorts, motels, and even parks benefit from the platform’s scalability and customization. With proven results such as 58% more direct bookings and faster check-in times, roommaster has become a long-term partner for properties worldwide. Its marketplace ecosystem integrates with over 100 hospitality solutions, from door locks to accounting platforms, ensuring hotels can tailor their tech stack. By providing expert 24/7 support and a user-friendly system, roommaster helps hotels focus on guests while improving operational performance.

Our offerings harness the capabilities of Microsoft Dynamics 365 Power Platform to create an array of robust customer relationship management tools tailored specifically for the hospitality sector. Various establishments, including resorts, hotels, spas, restaurants, golf courses, and hospitality management firms, regardless of their size, can take advantage of our innovative solutions. By consolidating guest interactions into a single platform, you can cultivate a comprehensive 360° view of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. At its core, Microsoft Dynamics 365 Customer Engagement serves as a versatile software development platform. The Dynamics 365 system is highly extensible, designed with the intent of customization at its forefront. Central to this offering is what Microsoft refers to as the xRM Platform, which encompasses any relationship management needs. Although the product includes powerful general CRM functionalities, these are not specifically crafted for the hospitality industry, which is precisely where Hospitality Suite CRM comes into play. This specialized approach ensures that the unique demands of hospitality professionals are met effectively.

We will enable you to enhance your engagement with guests, leading to increased bookings, improved reputation, and heightened revenue. You can select from top-performing booking engines available, along with robust marketing automation tools and channel management solutions, as well as websites designed for high conversion rates and comprehensive digital marketing services. By prioritizing the requirements of hoteliers, we have created a complete ecosystem that is user-friendly, dependable, and stress-free. This seamless integration connects sales, marketing, revenue management, and the overall guest journey in a single platform. Greater online exposure translates to a rise in direct bookings. We manage your search engine marketing, encompassing both organic SEO and paid SEA, alongside social media marketing to attract quality traffic to your hotel’s website. Furthermore, we link leisure hotels and resorts to key metasearch engines to expand their reach as widely as possible. By leveraging these strategies, your hotel can achieve sustainable growth and establish a strong online presence.

BookLogic's Channel Manager centralizes availability across all channels and increases competitive rate management to maximize hotel bookings. BookLogic offers a unique MaxiChannel, which is your personal Hotel Channel Manager. It allows you to customize, manage, and monitor your rates and availability across all sales zones or channels through a single interface. You can quickly boost your Hotel Bookings, manage your Room Inventory, and manage competitive rates across all your contracted Online Travel Agencies or Meta-searches. All from one screen.

Properties globally utilize our PMS to efficiently oversee their bookings, pricing, and front desk functions. With connections to over 600 systems and a comprehensive array of features tailored for your property, it's clear why countless users opt for IQware PMS. A simple click reveals a thorough availability screen showcasing room inventory alongside existing reservations. Enhance rate management and allocate rooms with a fully adaptable solution crafted for both single and multiple properties. IQpms empowers your organization by overseeing front desk activities, managing housekeeping tasks, generating reports, and providing insights into guest preferences. Regardless of whether you operate a hotel, an all-inclusive resort, a timeshare, or any other property type, IQware is designed to streamline and enhance your operational processes. Furthermore, IQware’s Suite of Innovative Software seamlessly integrates with IQpms, offering an even more cohesive management experience. This comprehensive system not only simplifies daily tasks but also allows for a more personalized guest experience.

All your products, teams, and processes can be managed in one platform (digital or call center driven, or field agent driven). Never miss a sales opportunity. The prospect-to-customer journey in B2C businesses is not always straightforward. There are many paths to closure. There are many sales journeys that involve different channels, processes and teams. LeadSquared connects them all, processes, distributed teams and touchpoints. This gives you one platform for sales execution - for your digital team, call center agents, feet on the street teams (sales and partner onboarding, service), as well as operations. LeadSquared reduces the noise your teams have to deal with and allows them to concentrate on their next task. This will increase their efficiency and help them sell more. No-code sales process creator. You can create the best sales workflows possible for your products and teams. Sales processes can be dynamic and flexible.

Acteol, a subsidiary of Access, provides a comprehensive CRM solution tailored for the hospitality, retail, and leisure industries, empowering operators to monitor every guest interaction and establish a unified customer perspective. We collaborate closely with our clients in the hospitality sector to enhance their understanding of customer behavior and data, ultimately enabling them to implement more impactful sales and marketing strategies that yield improved returns on investment. With more than 70 integrations with leading hospitality systems and over 10 versatile modules covering everything from feedback and inquiries to surveys and loyalty programs, we help businesses maximize the potential of their data. In essence, we facilitate connection, segmentation, engagement, and measurement. By consolidating all your data, you can construct a robust single customer view that highlights high-value customers and those requiring additional attention. Furthermore, you can deliver personalized and targeted communications to your audience, continuously evaluate your performance, and derive insights from real-time analysis to drive future success. This holistic approach ensures that every interaction is meaningful and contributes to the overall growth of your business.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Airship serves as an all-in-one customer engagement solution that empowers users to design, automate, and enhance tailored messaging through various channels, including push notifications, in-app communications, SMS, email, and mobile wallets. This platform features sophisticated segmentation capabilities and real-time audience development driven by user actions and preferences, complemented by user-friendly Campaign and Journey builders to facilitate cross-channel management. Equipped with integrated AB testing, insightful analytics dashboards, and predictive AI tools, it enables users to evaluate engagement levels, predict results, and autonomously adjust campaigns for improved retention and conversions. Additionally, Airship's SDKs and APIs offer support for rich media, deep linking, and dynamic content, ensuring that users receive relevant experiences, while its consent management system and data encryption maintain adherence to privacy standards. Whether you're looking for lifecycle messaging, transactional notifications, or strategies to re-engage users, Airship delivers comprehensive tools to connect with users throughout every phase of their journey, ultimately enhancing overall user satisfaction and loyalty.

Transform your guest data into a valuable asset with Smart Host CRM software! We will work together to convert your first-time guests into devoted, high-revenue customers. Smart Host offers an effective solution for managing guests professionally and communicating with them in a personalized manner. By leveraging Smart Host, you can make strategic use of the data you collect from your guests. From crafting tailored offers to executing targeted newsletter campaigns, you'll enhance communication with your clientele while boosting your overall booking rates. Moreover, we streamline standard processes to free up your time for meaningful interactions with guests. This approach not only sounds effective, but it truly is! Don’t let the precious guest information in your PMS go to waste; instead, harness it to elevate your communication quality and deliver an unforgettable vacation experience. With our innovative Smart Host offerings, you can captivate your guests right from the first proposal. Enrich your guest engagement and watch your business thrive!

TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.

An increasing number of emails are accessed via smartphones, while many reservations are ultimately completed on computers. This creates a challenge in accurately measuring the total revenue generated from your email marketing efforts. However, with our advanced tracking system, all bookings resulting from your email campaigns can be precisely monitored, whether they occur immediately or after a few days, and regardless of the number of devices used, such as computers or tablets. Alarmingly, it's estimated that between 30% to 40% of travelers do not communicate their issues to your front desk staff. Consequently, these guests may depart from your hotel feeling unsatisfied, leading to the likelihood of receiving negative reviews online. To address this, we offer a comprehensive database that consolidates unique guest information, ensuring that all relevant data about your guests is stored in one place. Additionally, we utilize distinct contact details like email addresses, phone numbers, and passport numbers to effectively eliminate duplicate guest records. This approach not only enhances your understanding of guest experiences but also improves your ability to respond to their needs more effectively.

Quore simplifies the management and oversight of hospitality processes and sanitation measures, ensuring that your hotel operates smoothly while upholding brand reputation, quality, and cleanliness standards. Whether dealing with daily tasks or unexpected projects, we are here to support the upkeep of your hotel and enhance the experience for your guests, contributing to overall tranquility for everyone involved. Ownership groups can effortlessly monitor their entire portfolio through Quore, regardless of their locations. Enhanced housekeeping practices lead to rooms that are ready for guests in no time. Quore enables you to clean more efficiently and effectively while fostering seamless communication among your teams across various floors, properties, and shifts—eliminating the need for disruptive radios that could disturb guests. By boosting visibility across locations and enhancing staff accountability, Quore not only saves valuable time but also reduces operational costs. This comprehensive approach ultimately leads to a more efficient hotel operation that benefits both management and guests alike.

Enjay CRM offers the versatility to be deployed on various platforms including our cloud, public cloud, or private cloud, and it can even be set up on your own servers. When opting for server deployment, we supply a secure, optimized, and fortified operating system to ensure the CRM software operates smoothly. For optimal performance and security, Enjay CRM is hosted at some of the largest data centers in India. Additionally, robust Disaster Recovery (DR) measures are in place at alternative data centers to ensure uninterrupted business operations. Data access is carefully controlled through Firewalls, with security managed by experienced professionals. Built-in data access control features, both at the user and group levels, enhance security further. We also provide comprehensive agreements such as NDAs, SLAs, and a privacy policy to guarantee the safety of your business information. Enjay CRM is crafted with both flexibility and scalability in mind, accommodating the needs of your growing organization. Furthermore, guests and travelers can directly approach the hotel to inquire or make bookings, which are seamlessly integrated into the CRM by your booking staff, ensuring a smooth workflow.

Streamline the sale of real-time inventory across all your systems through a unified interface, consolidating data from various sources to create a comprehensive profile of your guests, ultimately leading to an unprecedented increase in direct bookings. By integrating real-time inventory from your Property Management System (PMS), Point of Sale (POS), tee-sheet, spa, and partner systems into one platform, you can achieve larger bookings and enhance guest satisfaction. Leverage Inntopia Marketing Cloud to synthesize behavioral, attitudinal, and transactional data from every channel into a cohesive, marketing-focused view of your clientele. In addition, Inntopia DestiMetrics serves as an excellent starting point for initiating an analytics program tailored to your destination. With consolidated data and insights from a dedicated team of travel professionals, you'll gain invaluable perspectives that can transform your business approach. Easily construct queries, generate reports, and monitor your performance directly from your account, as the insights provided are derived from individuals who understand the challenges of achieving steady, sustainable revenue. Moreover, you can extract guest information from a variety of sources, including your PMS, POS, social media, and customer surveys, ensuring you have a well-rounded understanding of your audience. This multifaceted approach not only enhances your operational efficiency but also empowers you to make informed decisions that drive growth and customer satisfaction.

Our Hotel Sales CRM solutions also known as myhotelCRM is for Hotels, Resorts, Apartments and Clubs. myhotelCRM is a solution built from ground zero for Hotels by Hoteliers. It is a process-driven Sales CRM Solution. It is a custom-built solution for Hoteliers and a must-have for Hotels across the Globe. A solution trusted by all our Hotel Partners. We encourage our Hotel Partners to provide their requirements of features that they feel would help them maximize their Sales Operations and Revenues. myhotelCRM has the following Apps i.e. Meeting Logs App, Contact Management, Sales Pipeline, Proposal & Contract Management, RFP & Rate Management, Email Marketing App, Sales Budget App, Integent Dashboard, Expense Management and more. Our Solution is used by leading hotel brands and well Independent Hotels. Our Hotel Partners have generated over 42% more incremental direct sales revenues as well as converted and Won Sales from Lost Opportunities. myhotelCRM interfaces with any third-party solution of your choice i.e. PMS, RMS, CRS, IVR, etc. We have ready APIs available. Management Dashboards help in making informed decisions as well.

Email engagement metrics such as opens and clicks, alongside social media insights, represent the initial steps in analyzing your marketing efforts. While attracting a potential customer to engage is an improvement, further data is necessary to gain a comprehensive view of your campaign's return on investment. Understanding the factors that lead prospects closer to making a purchase is crucial, particularly when various calls-to-action are involved. Progress is being made in the right direction. At Clairvoyix, our journey begins with the industry's leading marketing database, the Clairvoyix Knowledge Factory, which paves the way for further enhancements and optimizes the return on your direct marketing endeavors. We recognize at Clairvoyix that direct marketing is both a science and an art form, each element reliant on the other for success. Our commitment to investing in our technology platform is unwavering, and we leverage the capabilities of major players like Microsoft and Oracle to guarantee optimal performance, robust security, scalability, and protection of your investments. Moreover, this fusion of technology and creativity ensures that we remain at the forefront of the marketing landscape, empowering our clients to achieve their goals efficiently.

Most property management systems begin with their PMS and then build the connectivity layer (aka the APIs). The apaleo approach is completely different. It begins with the API and then the PMS is added to it. Voila! Everything - all data in the PMS are available, accessible, and easily integrated. Automated interfacing is a new reality. It is easy to set up and streamline workflows. Your brand is now ready to go with an ecosystem that includes a variety of applications that seamlessly integrate. Although it may not sound very glamorous, there are some core elements that every hotel should have in order to run smoothly. These include a way for inventory and reservations to be managed, a way for rates to be stored and adjusted, an accounting tool, and simple billing. Hotel chains of all sizes can rely on apaleo to cover all bases. We are PCI compliant.

Event Temple is a cloud-based software company that sells and caters to the Hotel and Venue Sales and Catering industries. It offers an integrated, easy-to-use solution at a reasonable price. Our enterprise software is ideal to increase revenue for hotels without meeting rooms. It can also be used to manage entire hotel or venue chains. Event Temple provides properties with a suite sales tools, including lead management, prospecting, contract management, event management, and more. All this in a simple, intuitive platform. Event Temple is the fastest-growing Hospitality Sales CRM and Event Management Software in the industry, with thousands of users across more than 25 countries.