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Average Ratings 671 Ratings

Description

Amadeus' Guest Management System (GMS) serves as an all-encompassing platform that enables hotels to foster guest loyalty and encourage repeat visits via tailored communication and data-informed marketing automation strategies. This system includes a variety of features such as focused email marketing campaigns, management of guest profiles, and essential transactional communications, allowing hotels to connect with guests effectively at every stage of their experience. Additionally, GMS offers robust business intelligence reporting, an upgrade engine for room and package enhancements, as well as automated workflows designed to improve operational efficiency. By leveraging this innovative system, hotels can significantly enhance guest engagement, increase satisfaction levels, and elevate revenue through various upselling opportunities, ultimately leading to a more successful business model. Furthermore, the implementation of GMS can transform the way hotels interact with their clientele, ensuring a more personalized and rewarding experience for guests.

Description

SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Canary Digital Tipping No 
Cendyn CMS No 
Chekin No 
EasyWay No 
Guestmeter No 
IDeaS G3 RMS No 
Innkey PMS No 
MyForecast No 
MyStay No 
Novohit No 
OpenKey No 
Preno No 
Pricepoint No 
RDPWin No 
ResLogic No 
RezExpert No 
Sirvoy No 
WebRezPro No 
happyhotel No 

Integrations

Canary Digital Tipping Yes 
Cendyn CMS Yes 
Chekin Yes 
EasyWay Yes 
Guestmeter Yes 
IDeaS G3 RMS Yes 
Innkey PMS Yes 
MyForecast Yes 
MyStay Yes 
Novohit Yes 
OpenKey Yes 
Preno Yes 
Pricepoint Yes 
RDPWin Yes 
ResLogic Yes 
RezExpert Yes 
Sirvoy Yes 
WebRezPro Yes 
happyhotel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$56 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amadeus Hospitality

Founded

1987

Country

United States

Website

www.amadeus-hospitality.com/guest-management-system/

Vendor Details

Company Name

SiteMinder

Founded

2006

Country

Australia

Website

www.siteminder.com

Product Features

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management No 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM Yes 
Customer Support Yes 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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