Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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NINJIO is an all-in-one cybersecurity awareness training solution that lowers human-based cybersecurity risk through engaging training, personalized testing, and insightful reporting. This multi-pronged approach to training focuses on the latest attack vectors to build employee knowledge and the behavioral science behind human engineering to sharpen users’ intuition. Our proprietary NINJIO Risk Algorithm™ identifies users’ social engineering vulnerabilities based on phishing simulation data and informs content delivery to provide a personalized experience that changes individual behavior.
With NINJIO you get:
- NINJIO AWARE attack vector-based training that engages viewers with Hollywood style, micro learning episodes based on real hacks.
- NINJIO PHISH3D simulated phishing identifies the specific social engineering tricks most likely to fool users in your organization.
- NINJIO SENSE is our new behavioral science-based training course that shows employees what it “feels like” when hackers are trying to manipulate them.
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NewsGuard
With its comprehensive perspective on the digital information landscape, NewsGuard identifies and catalogs the most prevalent misinformation narratives circulating online. It offers data on each narrative in a machine-readable format, which includes example phrases, links that feature the misleading claims, and associated keywords and hashtags. The Misinformation Fingerprints serve as valuable data seeds for existing AI and social listening tools, allowing for the tracking of false claims across both the internet and social media platforms, in addition to being utilized by human analysts to assess risks associated with mis- and disinformation. Designed to meet the needs of both AI tools and human researchers, NewsGuard’s Misinformation Fingerprints™ delivers a continually updated perspective on the digital information landscape, providing a robust method for monitoring emerging and rapidly spreading narratives. As misinformation evolves, this tool remains essential for understanding the complex dynamics of information dissemination.
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Kore.ai
Kore.ai is a comprehensive enterprise AI platform focused on helping organizations implement agentic AI solutions across customer-facing and internal business operations. At the center of its ecosystem is Artemis, an AI-programmable platform that enables businesses to build, scale, orchestrate, and manage AI agents in production environments. The platform offers a range of enterprise modules that support intelligent search, workflow orchestration, AI agent development, governance, and administrative oversight. Businesses can deploy ready-made applications tailored for industries such as banking, healthcare, retail, recruiting, human resources, and information technology. Kore.ai also provides a marketplace containing pre-built AI agents, templates, and integrations that help accelerate implementation efforts. The platform supports both customer service and employee productivity initiatives, allowing organizations to automate repetitive tasks and improve access to information. Enterprise-grade security, compliance, and scalability features make it suitable for highly regulated industries and large organizations. Strategic integrations with Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, and other enterprise technologies extend the platform’s capabilities. Kore.ai helps companies transform operations through AI-driven automation, intelligent assistance, and scalable digital workforce solutions.
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