Best AlarmKey Alternatives in 2025
Find the top alternatives to AlarmKey currently available. Compare ratings, reviews, pricing, and features of AlarmKey alternatives in 2025. Slashdot lists the best AlarmKey alternatives on the market that offer competing products that are similar to AlarmKey. Sort through AlarmKey alternatives below to make the best choice for your needs
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ServiceWorks
Service Works
2 RatingsOne-stop platform for everything you need to start, grow and transform your business. Cloud-based SaaS Solutions to manage complete business operations Mobile App for Running Business on-the-Go on Android and iOs. Integration with third-party systems for payment, inventory, and work order -
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Appenate
Appenate
27 RatingsReduce the time spent on paperwork and improve the way you record, track and store data. Create online forms and apps in under 5 minutes with our affordable, drag-and-drop, no-code platform. The software will have you streamlining processes, pinpointing and removing unnecessary, time wasting tasks and increase your ROI. Run your numbers through our ROI calculator if you're unsure ;). Try a 30-day free trial and then let us help migrate 5 of your paper-based forms once you subscribe. Enjoy Enterprise-level features, scaling across screen design types, data connectors and form submissions. Each Appenate package promises the rapid creation and publishing of branded business apps across Windows, Android and iOS devices. Harnessing cloud-based visual tools, users can construct intuitive screens for every use case along with sophisticated dynamic forms for capturing every piece of required data. Supported by out of the box data connectors for a variety of cloud services, extendable with API-based integrations, Appenate uses templates to simplify output. Mobile app users can conveniently format raw data into Word or Excel templates while on the move, before exporting to PDF for email sharing or storage. -
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RazorSync
RazorSync
$39.99/month RazorSync allows you to manage your field service software from your mobile phone, tablet, or computer. Schedule, dispatch, invoice, and manage customer records from the field. You can even save time and travel by viewing jobs, technicians, and scheduling on a map. All data is stored in the cloud to ensure easy access, and the customer records update your office QuickBooks automatically. Customers report higher billings, revenue, and satisfaction with RazorSync. Start a free trial today! -
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Jobber offers solutions designed to save users at most six hours per week. Their tools can be used to help with tasks such as staff management, invoice & quote tracking, scheduling, and payment processing. Jobber helps small businesses succeed by providing tools that allow them to manage their operations from anywhere using their mobile cloud-based software.
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ReachOut Suite
Fingent
$12.00/month/ user ReachOut Suite, a cloud-based field service management software that allows service companies to coordinate and optimize their entire field operations, is available for free. ReachOut is easy to use and has many features that allow field service technicians and managers to do their jobs more efficiently and faster. Smart mobile-optimized forms make it easy to digitize field service operations. For audits or inspections, you can quickly and accurately gather data. ReachOut makes it easy to record customer requests and send technicians the shortest routes. You can track progress in real time, track the progress of work, generate professional-looking invoices right away, and more. -
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Built to help every customer’s business grow stronger, the BigChange Job Management Platform brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform your business can run on. Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. BigChange employs 200 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies. The BigChange complete Job Management Platform is helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
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GeoOp is job management software that small businesses use to streamline their day-today tasks. It's a complete toolkit that helps businesses save 14 hours a week on admin, win more jobs, and get paid faster. GeoOP can assign jobs, create invoices and quotes, fill out timesheets, and integrate with accounting software. GeoOp can replace tedious and time-consuming paper processes that hold back your business. GeoOp is the next-generation app for Trade and Home/Field Service businesses. It allows them to manage quotes, schedule jobs, track job completion, send in invoices, and get paid quicker. GeoOP job management software makes it easier to manage your manual processes online. You can enter client/job information once and manage your jobs from quote through payment, thereby reducing admin/paperwork by up to 14 hours per week
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Commusoft
Commusoft
Commusoft is a job management software that can be used on the road or in the office. Efficiently connecting remote and office teams, Commusoft is an impressive all-in-one solution for trades businesses. Commusoft, a cloud-based solution, allows businesses of all sizes to complete more jobs per day, provide exceptional customer service, and accelerate invoicing to get paid quicker. The platform combines a variety of impactful tools into one solution. It includes CRM, estimates and job management, supplier management, invoices, payments, vehicle-tracking, over 40 preconfigured reports, SLA monitoring, and much more. Commusoft’s training and onboarding team makes it easy to transition from paper based systems to powerful digital operations. Clients are set up for success from the very beginning, so they can reinvent their businesses straightaway. Commusoft helps clients optimize their daily operations; with unmatched digital workflows, they see increased productivity, employee and customer satisfaction, and bigger overall company revenue. With Commusoft doing the heavy lifting, clients can focus on controlling their growth, and providing unmatched customer journeys. See how Commusoft can transform your service business. -
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Synchroteam
Synchroteam
$24.00/month/ user The best tool to manage your Service Business is Synchroteam's scheduling software and mobile application. Synchroteam is a fully customizable, feature-rich and customizable solution that can be used by field service businesses of any size. It includes scheduling and dispatch, mapping, GPS tracking, job management, reporting, inventory management and management, quote, invoice and field service CRM. -
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FieldPulse
FieldPulse
We are an all-in-one field service management software built for businesses looking to scale. We're known for our ease of use, scalable functionality, and the best customer success team in the industry. Service contractors use FieldPulse to better manage and grow their business. Though FieldPulse is easy to use, our advanced functions make FieldPulse suitable for companies of any size who are looking to grow. -
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SECURITHOR
MCDI Security Products
SECURITHOR is the essential software solution designed for monitoring alarms within a Central Station or your company's Response Center. It offers operators a comprehensive dashboard that facilitates the management of alarm signals, detailing necessary steps and relevant contacts for each incident. The software streamlines numerous processes, including the automated dispatch of emails, SMS messages, and reports to subscribers. SECURITHOR enhances the functionality of your Central Station with additional services like web access and panic buttons for smartphones. You can explore the extensive features of SECURITHOR by downloading a trial version, starting with a single station and progressively adding modules and stations as your business expands. This flexible software is capable of evolving alongside your needs, making it appealing to both emerging startups and established Central Stations with over 50,000 accounts. SECURITHOR is offered in three different versions: Core, Premium, and Network, so to determine the best fit for your requirements, reach out to MCDI's team for assistance. With SECURITHOR, you can ensure that your alarm monitoring is both efficient and adaptable. -
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Simpro
Simpro Software
Simpro is a leader in operations management solutions for service, maintenance, and project contractors. Connect the office to your field, provide exceptional customer service, and gain valuable insights with automated processes and streamlined workflows. -
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ez service manager
ez Management
Enhance the efficiency of your mobile workforce by profitably managing costs, scheduling, and tracking jobs directly at the site. Engineers and technicians are empowered to onboard new clients and tasks while on location. Users can expect a remarkable 30% boost in productivity for both office and field operations annually when compared to traditional paper methods. With a single centralized hub, the administration, management, and field personnel can be effortlessly coordinated. This connectivity ensures that everyone remains linked in real-time, no matter where they are or when they need to communicate. Job dispatching, electronic documentation completion, instant pricing, and invoicing are streamlined, automating tedious tasks to save valuable time and simplify workflows. Transition away from cumbersome paper processes to achieve greater effectiveness and synchronization between field activities and office operations. Our automation solutions and integrations not only enhance productivity but also optimize cash flow, paving the way for a thriving business model. With our award-winning, intuitive cloud-based field service management platform, managing your service operations becomes more efficient and productive than ever before, ultimately setting your business up for long-term success. -
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AlarmMaster Pro
Asolvi
Alarm Master is specifically designed to comply with key industry regulations and compliance standards. It helps businesses improve their bottom lines through advanced pre-configured reports. Alarm Master significantly reduces paper and print budgets. It also saves time when filling out forms manually, which increases efficiency. Alarm Master provides comprehensive invoicing and contract management to ensure businesses don't miss out on potential revenue. Alarm Master can help you maximize your ROI by providing a variety of relevant services, including intruder alarms and fire & smoke alarms, CCTV, access controls, and overall service and maintenance. You can access critical data in the field to improve productivity and productivity. Engineers can complete tasks quickly and efficiently remotely using a smartphone or tablet-friendly app. Alarm Master maximizes uptime and manages work more efficiently. -
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Designed specifically for service professionals by those who understand their needs, mHelpDesk empowers modern service providers to expand their operations. As a leading field service software solution, mHelpDesk provides an extensive array of automation features that enable companies to optimize the management of their field technicians, schedule jobs, oversee work orders, invoice customers, handle billing, and receive payments more swiftly. This innovative platform is essential for any service business looking to enhance productivity and streamline their processes.
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Call of Service
Call of Service
$40.00/month Call of Service makes it easy to eliminate paper clutter and streamline service scheduling for your field services business. Call of Service is a modern field service management program that makes it easier to track and schedule service jobs, dispatch field service workers, and improve customer service. Call of Service is affordable and offers many features, including appointment scheduling, dashboard statistics and customer details, invoicing and cross verification. -
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ServiceLedger
ServiceLedger
$1995.00/one-time ServiceLedger Software serves as a comprehensive management system tailored for organizations engaged in field service. Targeting mainly the markets of the United States, Canada, and Australia, it equips businesses with an integrated platform for efficient service tracking, scheduling, dispatching, and invoicing, all accessible from a single interface. This all-in-one solution not only enhances operational efficiency and reduces costs but also provides valuable insights into business performance and fosters greater productivity. With such capabilities, users can streamline their processes and make informed decisions that contribute to overall growth. -
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Service Management Enterprise
High 5 Software
Developed by High 5 Software, Service Management Enterprise (SME) is an advanced service management software tailored for service-oriented businesses. This cloud-enabled platform is packed with features that provide a robust array of tools to assist in managing customers, maintenance tasks, employee schedules, inventory, and beyond. By utilizing this comprehensive solution, small and medium-sized service enterprises can efficiently oversee dispatch operations, work orders, routing, scheduling, and customer information, all conveniently located in a single centralized system. The integration of these capabilities significantly enhances operational efficiency and improves customer satisfaction. -
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SERVICE MANAGER
Bluelight Software
The SERVICE MANAGER integrates all aspects of customer management, including proposals, work orders, scheduling, invoicing, and accounts receivable, into a singular comprehensive software solution. By incorporating In-The-Field Inspections, Calendar Scheduling, and Field Invoicing through e-finity Mobile Solutions, you can access the most effective Total Service Solution currently available! Ultimately, the goal is to reduce administrative expenses, enhance scheduling capabilities, efficiently track work orders, manage inspection reports, and improve sales profitability, all while maximizing your revenue potential. Investing in The SERVICE MANAGER is a decision that can greatly benefit your business. e-finity serves as a form-based inspection tool, where forms delineate devices accompanied by a series of questions for inspectors to answer. These inquiries can be resolved by selecting from a menu of valid responses, entering text, numbers, or dates, while auto-answer options streamline responses for Yes/No or Pass/Fail questions, with rules in place to automatically identify deficient answers. This not only simplifies the inspection process but also enhances data accuracy and overall operational efficiency. -
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WorkWave Service
WorkWave
WorkWave Service software is an end-to–end field service management system that schedules jobs, dispatches workers, helps you get paid faster, and streamlines all operations to increase profitability and maximize growth. -
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Manitou
Bold Group
Operators don't have the time or inclination to deal with complex software when life safety is at stake. Manitou was created to be simple and comprehensive. Manitou is an adaptable and extensible alarm monitoring software that can be customized to the needs of each operator. It has an intuitive user interface designed for simplicity. Operators can customize their dashboards to meet their specific needs. The enhanced action patterns guide them through the alarm handling process. The video control center allows them to quickly access critical video in one simplified package. Your company can offer exceptional services to customers thanks to the almost limitless integrations Manitou provides. Manitou's innovative technology, robust features, and other benefits will help your business and operators become more efficient and increase RMR. -
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FieldAware
FieldAware
$70 per user per monthFieldAware's field service management platform serves as the central hub for your everyday operations, streamlining time-consuming tasks such as scheduling, dispatching, and invoicing to enhance the efficiency of your field personnel by providing essential project information readily available. This innovative solution, referred to as the FieldAware Field Service Hub, represents a significant advancement toward achieving operational excellence. The software efficiently manages the scheduling process and maximizes the productivity of your field team; by entering details such as service areas, expertise, and historical project data, the system can automatically optimize schedules for the entire team with just a click, instantly sending updates to their mobile devices. Moreover, the FieldAware Field Service Hub simplifies the complexities of field service management, ensuring that our technology prioritizes what is truly important—supporting operations in the field. With our comprehensive features and functionalities, your service organization can achieve impressive results that have a lasting impact on your business. Ultimately, FieldAware empowers your team to focus on what they do best while our software takes care of the intricacies. -
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Securepoint Antivirus Pro
Securepoint
2 RatingsAntivirus Pro stands out as one of the premier scanning engines available today, powered by the advanced IKARUS T3.scan.engine, which places it among the top drive engines globally. It features centralized cloud management that allows users to oversee licenses, updates, and infection statuses from anywhere via its user-friendly interface. This antivirus solution also offers thorough virus protection for both PCs and servers, employing on-access scanners along with scheduled on-demand scans to detect and eliminate threats. Furthermore, it is designed with low system requirements, ensuring efficient and resource-friendly operation. By utilizing Antivirus Pro, Securepoint provides a compelling endpoint antivirus solution enhanced by centralized cloud management capabilities. Users can effortlessly access a free management portal that displays all client systems, including relevant details such as license information, update status, and infection reports. Additionally, IT service providers and retailers benefit from the convenience of accessing comprehensive customer data through a single login, streamlining their operations and enhancing service delivery. The combination of these features makes Antivirus Pro a standout choice for effective digital security management. -
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SedonaOffice
Perennial Software
Leading organizations in the industry rely on SedonaOffice to manage and enhance their business operations. Our advanced features and flexible functions empower top-tier companies to optimize processes, boost recurring monthly revenue, and expand their enterprises. Gain mastery over your accounts receivable, accounts payable, and general ledger through efficient tools designed for ease of use. Manage installations, inventory, and expenses effectively while effortlessly overseeing ongoing service requests and scheduling. Custom queries allow you to produce specific, detailed reports that facilitate informed financial and operational decision-making. The payments processing component makes receiving and posting payments—whether manually or through a Lockbox—quick and uncomplicated. You will have complete access to your comprehensive customer database, ensuring you can meet the high service expectations of your clientele. With the capability to support unlimited warehouses and vehicles, tracking inventory becomes simple and efficient, enabling seamless management across all aspects of the business. Our platform not only enhances operational efficiency but also positions your organization for sustained growth and success. -
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Unicom
Unicom Ventures
$5.99/month/ user Unicom stands out as a premier field management software designed specifically for mobile service providers. Starting at just $5.99 each month, this platform equips mobile services companies with an extensive array of features aimed at enhancing both productivity and profitability. With capabilities that range from scheduling and customer relationship management to generating quotes, invoicing, inventory oversight, and team coordination, Unicom empowers businesses to excel in their respective fields. Its user-friendly interface ensures that teams can easily navigate the software, making daily operations smoother and more efficient. -
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Patriot
Patriot Systems
Patriot stands out as the most cutting-edge Central Station Software solution, integrating state-of-the-art technologies to create a comprehensive and efficient alarm automation system characterized by its power, adaptability, dependability, and user-friendliness. The dedicated development team behind Patriot swiftly addresses market demands, ensuring that the software remains stable while continually enhancing its features. Specifically designed for operational needs in the United Kingdom, Patriot includes functionalities such as Event Grouping and runaway alarm monitoring, which streamline the Activation List for operators, making it user-friendly. Additionally, its sophisticated reporting capabilities empower users to thoroughly analyze data and generate informative reports for clients. Furthermore, the Patriot Translation tool enables customization of titles and fields within the software, supporting all major languages to cater to a diverse user base. This adaptability ensures that organizations can tailor the system to their specific operational contexts and preferences. -
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ComfortClick bOS
ComfortClick
bOS represents the pioneering building Operating System designed for various environments, including homes, offices, hotels, and commercial spaces. It allows users to manage all smart devices within their premises through a single application accessible on their preferred mobile device. By adopting bOS today, you'll be pleasantly surprised by its capabilities. We provide white labeling at no additional cost, enabling you to incorporate your company's logo, personalized colors, icons, and backgrounds seamlessly. If you're pressed for time and unable to customize the graphical user interface, you can select from our vast collection of free templates, icons, and backgrounds. The bOS ecosystem comprises three main applications: bOS Server, bOS Configurator, and bOS Client. The bOS Server application comes pre-loaded on all ComfortClick Servers, serving as a crucial platform for integrating various devices, facilitating logical operations, and granting access to both bOS Configurator and bOS Clients. In addition, the Configurator application empowers users to craft their unique graphical user interface, configure logical operations, establish scenes, and set schedules with ease. With bOS, managing your smart environment becomes a streamlined and enjoyable experience. -
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FieldHub
FieldHub
$35FieldHub is a comprehensive SaaS solution tailored specifically for security installation professionals and low voltage electrical contractors. This platform delivers an integrated system to oversee everything from lead generation and proposal management to project execution and field service coordination, along with CRM, inventory management, recurring revenue tracking, and complete accounting functionalities. It serves as a centralized repository for contact details and company connections throughout all phases of your projects, eliminating the hassle of inaccurate data. Seamlessly transform potential opportunities into proposals and work orders without the need for system transitions that can impede progress. You can efficiently filter your workforce based on geographical location, availability, and expertise to ensure that the most suitable teams are assigned to each job at the optimal time. With built-in capabilities to monitor material requests, purchase orders, and accounts receivable, FieldHub ensures your inventory remains well-stocked and your projects stay on track. Additionally, you can take advantage of our extensive library of reports specifically designed to meet the distinct requirements of the field service sector, providing you with valuable insights for better decision-making. With FieldHub, streamline your operations and enhance your productivity like never before. -
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PX
PX
PX is the first transparent platform for customer acquisition. It provides a single marketplace where companies can acquire customers from hundreds vetted and sought after sources. The company offers solutions to marketers looking to grow and scale their customer base. It is active in the Home Services and Financial Services industries. PX is an open marketplace for lead exchanges. It connects thousands of publishers and advertisers in an open exchange. We process millions of consumer inquires each month in a variety of industries, including Financial Services, Insurance and Home Security. PX was initially established in ReviMedia as part of ReviMedia's 2010 launch and was launched in 2016. Its headquarters is in New York City. There are also offices in Los Angeles and Odessa in Ukraine. -
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MKS Millennium Monitoring
Micro Key Software
When it comes to life safety, the only factor that truly counts is speed. Does your existing central station monitoring software impede your response times due to any of these drawbacks? If these central station monitoring challenges resonate with you, it’s likely that you’re not achieving the quickest and most precise responses possible. For more than three decades, MKS has dedicated itself to serving a single industry – yours. We’ve meticulously honed our software to tackle the most significant monitoring obstacles you encounter. As a result of these enhancements, you could see a 25% decrease in the number of operators required to efficiently manage your central station. We can substantiate this claim. Our monitoring software is utilized globally by hundreds of central stations, demonstrating its effectiveness and reliability in enhancing operational efficiency. With our innovative solutions, you can ensure that your response times meet the critical demands of your industry. -
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MIMS
Arrow Labs
$35 per user per monthMIMS stands out as the sole software solution for field service management that can drastically reduce the time taken to resolve work orders while ensuring precise task execution and enhanced service quality. By prioritizing efficiency, MIMS empowers businesses to stay well ahead in their industry. Picture this: the ideal personnel equipped with the necessary tools positioned perfectly, every single time. This could translate to a remarkable 30% boost in operational efficiency that lasts over time. Additionally, enhance your response time by 60% through efficient automated management of security incidents. The platform offers advantages such as intelligent dispatching, real-time location tracking, integrated surveillance systems, and much more. With the ability to automatically monitor the positions of your team and their equipment, you can enjoy reliable reporting on alarms and incidents through both integrated devices and field security personnel. Ultimately, MIMS not only streamlines operations but also elevates the overall level of service provided to clients. -
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Keeprop
Keeprop
$0.25 per monthKeeprop’s advanced automation system for job dispatching guarantees that tasks are assigned to the appropriate technicians promptly. When a user or device submits a request, the platform swiftly generates a work order and sends it to the designated technician responsible for that task. Its intuitive mobile application enhances business operations by offering a real-time overview of ongoing situations and streamlining both internal and external communications. This functionality enables your team to operate with greater efficiency and responsiveness. Additionally, as an automated service management solution, Keeprop accommodates various methods for accessing and utilizing events related to assets. It also facilitates diverse aspects of IoT (Internet of Things) implementation, which has become the global benchmark for device connectivity. By employing a cutting-edge strategy to address the complexities of field-service organizations, Keeprop effectively automates the dispatching of work orders across a multitude of tasks and activities, ultimately fostering improved operational effectiveness. This holistic approach not only simplifies the management process but also empowers technicians to focus on delivering high-quality service. -
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Field Promax
Field Promax
$29 per monthField Promax is designed to enhance and unify your operational processes, allowing you to effectively oversee your team of technicians, communicate swiftly with clients, manage work orders electronically, and expand your business. Transition to a paperless environment, oversee your tasks from any location, and experience the benefits from each project you undertake! Our efficient scheduling features simplify work order management, enabling you to create and send work orders, automatically generate orders for recurring tasks, and seamlessly transform service requests into work orders. Field Promax is compatible with various systems and devices, making it convenient for technicians to update their work status in the field while supervisors can monitor technician activities in real time. By optimizing your workflow, you can capitalize on every resource, including the productivity of each technician, the time saved from eliminating paper, and the rapid conversion of orders into payments, ultimately maximizing your profit potential. This innovative platform not only supports efficient project management but also fosters growth and adaptability in a competitive market. -
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ArCADia-ELECTRICAL INSTALLATIONS
ArCADiasoft
$320 one-time paymentIt is intended for architects of electrical and power equipment systems in buildings. It can also be used to document the professional documentation of low-voltage electrical systems. This module expands the capabilities and features of ArCADia's BIM program with advanced functions. It means that a portion of the building modeling options are available in ArCADia's BIM program -
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shwego
shwego
$249 per monthSimplifying job scheduling, dispatching, field management, quotes, invoices, and payments has never been easier for you. In mere minutes, you can generate professional digital quotes that convert leads into paying customers with just a few clicks. With shwego’s intuitive job calendar, scheduling tasks becomes a breeze, allowing you to keep your business organized while ensuring customer satisfaction. Optimize your dispatching process to always send the right professional to each job, eliminating any potential confusion. Instantly create invoices to accelerate payment collection, so you no longer have to chase after payments or remember to bill clients. Effortlessly manage customer and contact information with everything centralized for your convenience. The shwego job scheduling software prioritizes simplicity, enabling service contractors to allocate jobs with a user-friendly drag-and-drop calendar for optimal task scheduling. Additionally, the software provides a visual map of job locations, facilitating intelligent assignment of tasks based on technician availability and geographic proximity, enhancing overall efficiency. With these features, your business operations will run smoother than ever. -
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PowerDispatch
Seyego
$30 per user per monthGenerate work orders, arrange meetings, confirm service locations, add notes, and assign tasks to your field staff effortlessly. Maintain communication with your on-site technicians and send SMS or email notifications that correspond with the jobs dispatched. Say goodbye to chaotic paper trails! PowerDispatch simplifies the process of crafting polished estimates and invoices for your clients while ensuring your job records remain organized. Gain clear insights into your business performance through comprehensive financial and job analytics. PowerDispatch also streamlines the calculation of your payments, hourly wages, cancellation metrics, advertising returns, and much more. Access the information necessary for effective business management and insight. We offer complete onboarding assistance, followed by continuous support from our team for any inquiries or requirements you may encounter. Reach out to us anytime - we’re here to help! -
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HVAC Office
Is2 Software
The HVAC Office comprises a comprehensive suite of applications tailored to meet the diverse needs of HVAC service contractors, efficiently managing service work order dispatch, billing, and office financial operations. Central to the program is the service dispatch section, where user-friendly entry, dispatching, and invoicing of customer work orders take place. Additionally, you can monitor active customer maintenance service agreements through the dedicated customer contract area. The inventory management section, coupled with insightful management reports, provides a thorough overview of item utilization and requirements. Furthermore, the software includes an integrated area for flat rate catalogs, allowing users to create, print, and even import catalogs from external vendors, ensuring technicians have easy access to necessary pricing information. This robust functionality streamlines operations and enhances overall productivity for HVAC service businesses. -
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Dynamics 365 Field Service
Microsoft
$95 per user per monthAddress customer concerns effectively on the first attempt, consistently. Dynamics 365 for Field Service enhances the experience by offering clear communication throughout the entire support process whenever a customer reaches out for assistance. It begins with acknowledging the service request, then smoothly transitions to sharing details about the technician assigned, including their expected time of arrival, followed by post-service updates, and a confirmation once the issue is resolved. By proactively predicting, identifying, and addressing service challenges before customers are even aware of them, businesses can maintain reliable and efficient operations. Foster customer trust and loyalty by equipping technicians and service managers with essential tools and information, enabling them to solve issues promptly. Additionally, optimize both resources and costs while delivering outstanding onsite customer interactions by deploying technicians precisely when and where they are needed most, ensuring a seamless service experience. This holistic approach not only enhances customer satisfaction but also drives operational excellence across the board. -
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False Alarm Billing and Tracking
EnablePoint
EnablePoint offers a comprehensive array of alarm management solutions and software tailored for municipalities, including cities, counties, and villages. We focus on aligning our services precisely with the specific requirements of our clients, ensuring that we deliver only the necessary software and/or services at budget-friendly prices suitable for today’s financial constraints. Our FAB system features the ability to import false alarm incidents directly from your Computer Aided Dispatch (CAD) system, manage permit registrations, automatically calculate false alarm fees based on your local ordinance, and facilitate batch printing of invoices and warning letters, along with complete payment and accounts receivable processing systems. Additionally, OARS serves as an online alarm registration platform that integrates smoothly with FAB, offering a custom online application designed to mirror your jurisdiction's paper permit or registration forms as closely as possible. Furthermore, our WEBFAB product is a browser-based, unlimited license read-only variation of FAB, providing accessible functionality for users needing to review data without altering it. This suite of services ensures that your alarm management processes are efficient, effective, and aligned with your operational needs. -
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Gomocha
Gomocha
Gomocha reveals untapped efficiencies by aligning skills with market needs, ensuring that your field technicians provide an outstanding customer service experience that not only boosts revenue but also keeps you compliant. For instance, the dispatch system can assign the most suitable technician to each job site, monitor the exact locations of all technicians, and relay real-time updates to customers, ensuring they are informed about estimated arrival times. The comprehensive field service management platform and mobile application empower your field service personnel with complete access to a diverse range of information pertaining to customers, assets, employees, and tasks. Additionally, it enables them to receive and review work orders, track materials, log time and expenses, check inventory levels, and manage parts requests, shipments, or returns while functioning seamlessly in both online and offline modes. This holistic approach not only enhances efficiency but also significantly elevates the overall service quality. -
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Are you ready to eliminate paper in the field? If your company is still using paper or spreadsheets to fill out timesheets, complete tickets, or track LEMs, Aimsio could be a great fit for you. Aimsio is a software used by companies who dispatch resources (either crew or equipment) to job sites, and who need to easily record time and material usage while on those job sites. In other words, Aimsio is a Field Management Software. All Available Features: - Unlimited Users - Field Tickets - Timesheets - Jobs - Unlimited Price Books - Access Management - CSV Exports - Client eSignature Approval - Flexi-Forms - Branded Headers - Non-Recurring Billables - Tasks - Timesheet Automation - Time and Material Estimates - Resource Costing - Purchase Orders - Job Performance Reporting - WBS Phase Management - Cost and Actual per WBS - Budget and Contract Values per WBS - Change Orders - RFI
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Fastrax
Ergos Software
Fastrax offers a comprehensive suite of tools that automate and optimize every aspect of service company operations. This all-inclusive software package features modules for dispatching, accounting, inventory management, and reporting, while also offering field units like Fastrax TechTrax for technicians to manage their tasks in real-time. Fastrax supports wireless barcode scanning for streamlined inventory management and includes automatic credit card processing for faster approvals. With features like secured user accounts and up-to-date technician and shop performance tracking, Fastrax helps businesses achieve operational efficiency and stay on top of their day-to-day activities. -
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Pandell Jobutrax
Pandell
Pandell Jobutrax is an innovative web-based application that transforms the ticketing process in the oilfield industry, automatically generates timesheets from field tickets, oversees safety protocols and certifications, monitors equipment and inventory, populates purchase orders on tickets, gathers digital forms, and facilitates scheduling and dispatching. By allowing users to input data once from any device, it effectively reduces errors and conserves valuable time. The system ensures that all information is easily trackable and can be promptly uploaded to accounting systems. Jobutrax simplifies the creation of field tickets, enabling access from any location with internet or offline capabilities for later uploads. Over 4,700 personnel in the field and office have adopted Jobutrax for efficient ticket tracking, addressing the common issue of paper tickets being delayed or lost in transit. With its digital field ticketing solution, users can effortlessly keep track of each ticket's status and even process tickets for invoicing on the same day, enhancing overall operational efficiency. This streamlined approach not only improves workflow but also boosts communication among team members, leading to a more cohesive work environment. -
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SOSMobile
InsightAtlast
Eliminate the hassles of paper work orders and their complications, such as unreadable handwriting and redundant data entry, by downloading the SOSRemote app for your Android or iOS device (a Windows version is also available), which offers Field Technicians a streamlined, paperless method for executing their tasks, complete with real-time communication from the field. In 1999, two well-established companies specializing in software and consulting for the Utility Industry joined forces to create a service order scheduling engine for NW Natural in Portland, OR, leading to a highly successful outcome and the establishment of InsightAtlast, LLC. This scheduling engine, which continues to be utilized by NW Natural for managing and balancing over 100,000 service orders each year, laid the foundation for what has now developed into SOSMobile, InsightAtlast’s advanced Mobile Workforce Management System. The ambition that sparked over two decades ago was to produce software solutions that are not only high-quality and flexible but also affordable for users. This ongoing commitment to innovation has allowed the company to adapt and thrive in a rapidly changing technological landscape. -
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iCepts Mobile Field Service Management
iCepts Technology
Overseeing and tracking services can be quite challenging, but Business Central offers a variety of tools to assist with this task. These tools cater to the needs of repair shops and field service operations, functioning effectively in diverse business contexts such as intricate customer service distribution networks, industrial service settings that utilize bills of materials, and high-volume dispatch of service technicians who require spare parts management. The enhancements made by iCepts Technology to the Field Service Management mobile dashboard for Business Central significantly improve the service experience for personnel working remotely. Additionally, Business Central equips you with features that enable you to provide services in accordance with the contracts you’ve established and the service orders you are committed to fulfilling. The Dispatch Board is a valuable resource for your service technicians or dispatchers, as it simplifies the process of locating outstanding service orders. With a quick glance at the Dispatch Board, users can easily see which orders are currently being addressed and which ones have been completed, allowing for more streamlined operations. This organized approach not only enhances efficiency but also boosts overall customer satisfaction.