Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
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ModerateContent
Renowned for safeguarding online communities from inappropriate material, this service offers an API that seamlessly integrates with your website, application, or platform. It evaluates animated images, providing ratings based on their suitability for various audiences—adult, teen, or all ages—while tagging images with identified labels. The system can identify visible anime characters and ascertain any copyright information related to the image content. Additionally, it assesses text across 27 languages, flagging any offensive words and supplying a sanitized version. Furthermore, it can analyze images to extract text from QR codes, enhancing its utility for diverse applications. Overall, this tool is designed to ensure content is appropriate and compliant for all users.
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Kudos
Kudos® boosts engagement and performance by making recognition part of everyday work. It integrates peer-to-peer recognition, milestone celebrations, announcements, structured programs, and analytics in one platform.
Recognition messages can include points, company values, and personal touches, while gamified goals promote ongoing participation. Automated celebrations acknowledge milestones, ensuring no event is missed.
Announcements target specific audiences with read tracking, while Awards, Nominations, and Incentives reward excellence and participation in initiatives like training or compliance. Analytics show participation, trends, and budget use.
Kudos supports Arabic, Chinese, Czech, English, French, Greek, Japanese, Polish, Portuguese, and Spanish.
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