Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
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Amazon Rekognition
Amazon Rekognition simplifies the integration of image and video analysis into applications by utilizing reliable, highly scalable deep learning technology that doesn’t necessitate any machine learning knowledge from users. This powerful tool allows for the identification of various elements such as objects, individuals, text, scenes, and activities within images and videos, alongside the capability to flag inappropriate content. Moreover, Amazon Rekognition excels in delivering precise facial analysis and search functions, which can be employed for diverse applications including user authentication, crowd monitoring, and enhancing public safety.
Additionally, with the feature known as Amazon Rekognition Custom Labels, businesses can pinpoint specific objects and scenes in images tailored to their operational requirements. For instance, one could create a model designed to recognize particular machine components on a production line or to monitor the health of plants. The beauty of Amazon Rekognition Custom Labels lies in its ability to handle the complexities of model development, ensuring that users need not possess any background in machine learning to effectively utilize this technology. This makes it an accessible tool for a wide range of industries looking to harness the power of image analysis without the steep learning curve typically associated with machine learning.
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Kudos
Kudos® boosts engagement and performance by making recognition part of everyday work. It integrates peer-to-peer recognition, milestone celebrations, announcements, structured programs, and analytics in one platform.
Recognition messages can include points, company values, and personal touches, while gamified goals promote ongoing participation. Automated celebrations acknowledge milestones, ensuring no event is missed.
Announcements target specific audiences with read tracking, while Awards, Nominations, and Incentives reward excellence and participation in initiatives like training or compliance. Analytics show participation, trends, and budget use.
Kudos supports Arabic, Chinese, Czech, English, French, Greek, Japanese, Polish, Portuguese, and Spanish.
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