Best Network Troubleshooting Software for PagerDuty

Elecard Boro is a sophisticated software platform engineered for efficient root-cause analysis and immediate troubleshooting within video transport networks. This tool is specifically crafted to enhance incident response in intricate broadcast and over-the-top (OTT) settings by utilizing distributed software probes that continuously monitor live streams for issues such as packet loss, jitter, buffer underflows, and protocol discrepancies. In the event of stream degradation or outages, Boro accurately identifies the problematic network segment, thereby reducing the mean time to repair (MTTR). Its extensive error logging features, EBU R 128 loudness measurements, timestamp gap indicators, and frame thumbnail histories provide thorough visual documentation for swift diagnostics. Compatible with protocols including SRT, UDP, RTP, HLS, and MPEG-DASH, Boro automates failure alerts through webhooks, email notifications, and SNMP traps. Elecard Boro equips Network Operations Centers (NOC) and engineering teams with the tools needed to diagnose transport issues, confirm redundancy failovers, and ensure seamless content delivery.

NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across distributed environments. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. NetCrunch provides real-time dashboards and automatic Layer 2 and routing topology maps for visibility into network status and performance. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. Its alerting system supports event correlation, dependency-aware suppression, predictive thresholds, escalation, and 40+ automated response actions, including scripts, notifications, API calls, and integrations with external systems. Distributed Monitoring Probes extend monitoring to remote and isolated locations. NetCrunch also provides a REST API for integration and automation with external IT management, service management, and operational systems. NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

IT teams, MSPs, and network engineers use Obkio to gain complete visibility into network performance, whether it's happening in the office, across a hybrid workforce, or in the cloud. Obkio is a Network Performance Monitoring (NPM), observability, and diagnostics platform that works by deploying lightweight monitoring agents at any location, with no special hardware required. These agents continuously measure latency, jitter, packet loss, and bandwidth, while running Visual Traceroutes to map performance across the full network path. The platform covers SD-WAN, MPLS, and VoIP/UC monitoring, along with visibility into multi-site and distributed networks. Application performance monitoring (APM) rounds out the picture with HTTP, Web, and Teams-based synthetic tests. A standout feature, Obkio Insight, automates root-cause diagnostics, quickly showing whether a problem sits within the internal network, with an ISP, or with a third-party provider, backed by concrete performance data. Because it deploys in minutes, Obkio gives teams fast answers instead of raw data to sift through. The result: less time troubleshooting, stronger SLA validation, and clear proof of whether the network performance they're paying for matches what they're actually getting.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Transforming data into actionable insights is made simple with Splunk, which is securely and reliably managed as a scalable service. By entrusting your IT backend to our Splunk specialists, you can concentrate on leveraging your data effectively. The infrastructure, provisioned and overseen by Splunk, offers a seamless, cloud-based data analytics solution that can be operational in as little as 48 hours. Regular software upgrades guarantee that you always benefit from the newest features and enhancements. You can quickly harness the potential of your data in just a few days, with minimal prerequisites for translating data into actionable insights. Meeting FedRAMP security standards, Splunk Cloud empowers U.S. federal agencies and their partners to make confident decisions and take decisive actions at mission speeds. Enhance productivity and gain contextual insights with the mobile applications and natural language features offered by Splunk, allowing you to extend the reach of your solutions effortlessly. Whether managing infrastructure or ensuring data compliance, Splunk Cloud is designed to scale effectively, providing you with robust solutions that adapt to your needs. Ultimately, this level of agility and efficiency can significantly enhance your organization's operational capabilities.

IBM NS1 Connect offers premium, authoritative DNS & advanced traffic steering to deliver the high-performance, reliable, secure network connectivity that businesses need to meet increasingly sophisticated customer expectations through our: Global anycast network: Providing massive capacity & scale needed to keep users reliably connected across the world. API-first Architecture: Easily integrate & automate all NS1 Connect function. HTTPS Redirects: Manage every element of your HTTPS redirects from one platform. GSLB and RUM-based traffic steering: Balance loads at a global scale & reduce latency with near-real-time device performance data DDoS Attack Protection: Ensuring sufficient capacity to absorb traffic spikes & controls in place to guard against automated “junk” queries. NS1 Connect offers add-on options to suite your business needs including: DNS Insights: Providing the data you need to quickly identify & deal with misconfigurations impacting application performance. Dedicated DNS: Stay up & running with a native secondary DNS resolution infrastructure for seamless continuity of operations. DNS Traffic Steering: Optimize connections to applications, services & content based on geography, RUM data, load and more.