Best IT Management Software for ServiceNow - Page 4

Splashtop SOS makes remote support easy. There's no need to travel to your user's location or waste time. Simply remote into the device and you can take control of it as soon as you need. You can quickly diagnose and fix the problem and make your customers happy. Benefits and Key Features * Simplified workflow - Your user launches the SOS app (can also be customized branded) on their device or computer. Once the session code is received, you can use it to open the session. * The best tools and features - All you need to do the job quickly. You can share your screen to collaborate, transfer files between devices and chat with other users. * Unlimited device support - All packages include unlimited device support. You only pay for the number concurrent technicians per annum. There is no yearly price rise as has become the norm with remote support products.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.

Protect essential organizational data and enhance employee efficiency with OneLogin, a reliable identity and access management (IAM) platform tailored for contemporary businesses. This solution is crafted to bolster security within enterprises while streamlining login processes, making it an ideal choice for organizations aiming to implement security measures effortlessly. OneLogin boasts a variety of highly-rated functionalities, including single sign-on (SSO), a centralized directory, user provisioning, adaptive authentication, mobile identity management, compliance reporting, and additional features. By leveraging these tools, companies can ensure both security and ease of access for their users. As organizations continue to navigate the complexities of digital security, OneLogin stands out as a comprehensive solution to meet these evolving needs.

ABACUS is used by companies worldwide to manage Enterprise Architecture, IT and Business Strategy and Digital Transformation. ABACUS users deliver insights and value quickly:  Import data in minutes from SharePoint, Excel, Visio, Google Sheets, ServiceNow and CMDBs, and using ABACUS’ REST API Choose from industry standards, framework and metamodels. Configure a metamodel specific to your enterprise Data owners across your organization can collaborate with editable cloud-based data lists, diagrams and dashboards. Automate cost roll-ups, business fit, technical fit and security scores. Set up calculations and metrics design for your enterprise. Compare future state architecture options for effective scenario analysis Report with rich visuals including interactive Gantt charts, capability maps, heat maps, treemaps, Graph View, charts and dashboards  ABACUS is used to deliver Enterprise Architecture strategy, Application Portfolio Management, Business Process Management, Solution Architecture, Information and Data Architecture, Cybersecurity, Cloud Migration, Technical Debt Management, Governance & Compliance, IT Service Management.  ABACUS is available either on-premise or as a browser-based SaaS tool. 

Boasting almost two decades of experience in assisting Enterprises and Managed Service Providers (MSPs) around the world in optimizing their SAP and cloud environments, we possess the expertise needed to enhance service quality, boost productivity, foster innovation, and ensure compliance for businesses dependent on SAP. Established in Switzerland, we have expanded our reach with a global presence in the UK, USA, Germany, and Australia, positioning us to effectively support major SAP clients and Managed Service Providers. Our commitment to understanding the unique needs of our clients sets us apart in the industry.

Bizzdesign Horizzon is a collaborative business change platform. It provides invaluable insights into strategic business initiatives, and triggers changes across all key disciplines. Bizzdesign Horizzon is praised for its ability to accelerate the pace of change in teams and individuals. Describe processes and system interactions is very efficient. The views give a complete overview for easy access to documentation. All components become more transparent through modeling. Our Organizational Value Assessment and pre-configured templates of our Change Capabilities help you prioritize and provide valuable answers to stakeholders quickly. Our agile "Value Sprint" delivers all of this. We also offer individual services and customer success packages to help our customers succeed. Included are world-class support, e-learning and training, core design capability, expert inquiries, etc.

Blink is a comprehensive employee experience platform designed to keep frontline workers connected and engaged through a single, mobile-first application. It features an intuitive news feed for company-wide updates, secure messaging for real-time communication, and a centralized portal for accessing essential documents, policies, and resources. The platform also includes digital forms to simplify workflows and data collection, along with seamless single sign-on (SSO) integration for easy access to workplace tools. By streamlining communication and enhancing accessibility, Blink empowers organizations to improve workforce collaboration and engagement. Its user-friendly interface ensures that employees stay informed, connected, and productive, no matter where they work.

Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and support in diverse fields such as HR, IT, sales, and customer service. By offering user-friendly self-service resolutions reminiscent of consumer-grade solutions, Aisera not only empowers its users but also enhances their success. By harnessing the potential of digital transformation, Aisera expedites the transition towards a more efficient future. Through the incorporation of user and service behavioral intelligence, Aisera facilitates the complete automation of tasks, actions, and essential business processes. By seamlessly connecting with top-tier platforms like Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera delivers significant business value while setting new standards in operational excellence. This innovative approach not only simplifies workflows but also enhances overall productivity across various sectors.

FlexNet Manager is a tool that helps enterprises manage their software and hardware assets. FlexNet Manager is a complete solution for managing hardware and software assets, licensing compliance and optimizing software licenses. It provides businesses with accurate and complete data to help them manage and reduce costs. FlexNet Manager also provides powerful data analytics to provide greater visibility into software assets and usage.

Interact is a global software company providing intranet software to more than 1.7 million users in over 1000 organizations, including Levi's Domino's and Sony PlayStation. Our enterprise-grade software is combined with our in-house professional services to solve communication and engagement problems. We are focused on building strategic partnerships with our customers. Interact has offices in New York and London, London, Manchester, and operates throughout North America and EMEA.

Technology is essential for business. Without it, technology can't be trusted. Today's "work from anywhere" era means that managing and controlling access to every digital identity is crucial for the protection of your business as well as the data it runs on. Only SailPoint Identity security can help you empower your business and manage cyber risk from the explosion in technology access in the cloud enterprise. This will ensure that every worker has the right access to their job, no more, no lesser. Unmatched visibility and intelligence is achieved while automating and speeding the management of all user identities and entitlements. With AI-enhanced visibility, you can automate, manage, and govern access in real time. Allow business to operate in a cloud-critical and threat-intensive environment with speed, security, and scale.

IBM DevOps Deploy, previously known as IBM UrbanCode Deploy, is an application-release platform that enables the continuous delivery of applications to various environments by integrating deployment automation with extensive visibility, traceability, and auditing features. It enhances the frequency of software releases through automated and repeatable deployment processes that span development, testing, and production phases. The solution streamlines the deployment of multichannel applications, ensuring consistency and repeatability across both on-premises and cloud environments. By utilizing a centralized server, organizations can efficiently manage thousands of endpoints across multiple clouds, data centers, or mainframes. The platform increases robustness and simplifies the design of processes through established integrations with a wide array of tools and technologies, such as Jira, Jenkins, Kubernetes, Microsoft, ServiceNow, and WebSphere, ultimately fostering a more agile development environment. This comprehensive approach not only accelerates delivery but also enhances overall operational efficiency.

DDI automation is designed to assist enterprises and service providers in swiftly launching services, preventing outages, and facilitating a smooth transition to cloud transformation. With a scalable DDI architecture, organizations can effectively address surges, cloud requirements, and automation challenges. This architecture not only offers superior performance but also ensures a more favorable total cost of ownership, enabling businesses to expand both horizontally and vertically. By utilizing our advanced fault prevention solutions, mission-critical networks can be safeguarded against ransomware, phishing, botnet attacks, malware, and spyware, effectively mitigating security breaches. TCPWave stands out by providing both speed and security to fulfill the demands of modern, secure network infrastructures. Unlike typical IPAM software, TCPWave is highly scalable and can adapt to evolving needs. It is unwise to attempt retrofitting a two-decade-old legacy system to meet the contemporary requirements of DevOps and CloudOps. The innovative TCPWave DDI, equipped with over 1500 REST APIs, is specifically crafted to cater to the needs of today’s enterprises right out of the box, ensuring they can thrive in a rapidly changing digital landscape. This comprehensive solution not only enhances operational efficiency but also positions organizations to be resilient against emerging cyber threats.

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

ProActive Parallel Suite, a member of the OW2 Open Source Community for acceleration and orchestration, seamlessly integrated with the management and operation of high-performance Clouds (Private, Public with bursting capabilities). ProActive Parallel Suite platforms offer high-performance workflows and application parallelization, enterprise Scheduling & Orchestration, and dynamic management of private Heterogeneous Grids & Clouds. Our users can now simultaneously manage their Enterprise Cloud and accelerate and orchestrate all of their enterprise applications with the ProActive platform.

Active or synthetic transaction monitoring (STM), simulates real users accessing cloud services and infrastructure such as Office 365. Monitoring of the user experience is available 24/7. No complicated scripting is required. App performance monitoring via Web UI, client, and API transactions. Full network path performance information is available for correlation and outage detection. Our solution was easy to set up and maintain. CloudReady is compatible with any Windows OS and any workload. We monitor all aspects of Office 365, including Exchange Online, SharePoint Online and Skype for Business. It's not just pings. We do extensive testing of infrastructure and apps with cross-server timings. Yes, upload/download tests! Monitoring and testing of message queues.

BelManage allows users reduce their software license costs, monitor their cybersecurity status, and IT configuration details. BelManage is based upon Belarc's Cloud architecture. It uses a single Intranet Server and Database and automatically creates a central repository (CMDB), which contains software, hardware, and security configuration details. Belarc's cloud architecture makes it easy to automate and simplify the monitoring of all desktops, laptops and servers around the globe. It uses a single server/database. The BelManage server is available on-premise, hosted by our customer or hosted by Belarc via SaaS.

Impartner unlocks the potential of your partner ecosystem by helping you Manage, Optimize and Accelerate every step of the partner journey. Our platform supports industry-leading global enterprises, including several CRN 5-S Award-winning channel programs and designated Chief Partner Officers. At Impartner, you can be confident in knowing that not only are your business needs being supported by our innovative solutions but that you are also in excellent company.

Website monitoring and performance testing solutions. You can quickly identify performance issues by using powerful monitoring features like real-time dashboards, performance reporting options, or nearly 30 global monitoring networks. The EveryStep Web Recorder allows you to quickly and easily record scripts that can be used to monitor interactive websites, web application elements, and user scenarios. Dotcom-Monitor makes sure that even the most complex websites, web apps, and web services are up to date and perform as intended.

StarfishETL is a Cloud iPaaS solution, which gives it the unique ability to connect virtually any kind of solution to any other kind of solution as long as both of those applications have an API. This gives StarfishETL customers ultimate control over their data projects, with the ability to build more unique and scalable data connections.

The Jira-integrated CMDB and asset management system provides comprehensive visibility into infrastructure dependencies, enabling users to effectively oversee assets, swiftly resolve incidents, and reduce the potential adverse effects of changes. With a graphical representation of various asset dependencies, you can easily evaluate the implications of these connections at a glance. This tool ensures that essential asset information is readily accessible whenever and wherever it is needed. Mindville's Insight, now a part of Atlassian, empowers IT teams to lower mean time to resolution (MTTR) by identifying which services are impacted and clarifying the relationships among them. By enhancing understanding through visualization, Insight helps teams grasp the “who, what, when, and where” concerning any issues that may arise. Additionally, data can be seamlessly imported from cloud providers, other CMDB solutions, or through formats like CSV, JSON, and REST-API. Furthermore, Insight Integration apps facilitate the connection and data import from major cloud providers such as AWS, Azure, and Google Cloud, thereby streamlining asset management processes even further. This comprehensive approach not only aids in managing assets but also significantly enhances incident response capabilities.

C1Risk is a technology company and the leading cloud-based, AI, enterprise risk and compliance management platform. Ou vision is to demystify and take the complexity out of risk management. We aim to To simplify your risk and compliance management for you to build and maintain the trust of your stakeholders. C1Risk sets the standard for companies that lead with risk, to win, with a full suite of solutions for a single, affordable price. GRC Regulations and Standards Library Policy Management Compliance Automation Enterprise Asset Management Risk Register and Risk Management Auto-calculated inherent and residual risk scoring Issue Management Incident Management Internal Audit Vulnerability Management Vendor Onboarding and Security Review Vendor Risk Scorecards REST API Integrations