Business Software for WhatsApp

A developer-centric WhatsApp framework that is context-aware allows you to send, schedule, and receive messages, while also offering the possibility of AI-generated responses tailored to your specific data. This innovative approach enhances communication efficiency and personalizes interactions, making it a powerful tool for developers.

Fliqr AI serves as a comprehensive customer engagement solution tailored for creators, brands, and agencies. This platform integrates AI-driven agents with no-code automation workflows and a collaborative inbox for managing dialogues across various channels, including Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS, email, voice, and website chat. Teams can streamline their operations by automating responses to comments and direct messages, addressing inquiries, sharing links, gathering contact information, qualifying leads, and transferring conversations to human agents when necessary. Featuring a user-friendly visual flow builder, the system allows for the creation of triggers, messages, conditions, and actions to enhance engagement. Additionally, it boasts tools for customer conversation oversight, broadcasting messages, and generating analytics. Fliqr AI operates in the cloud and provides users with a free plan, as well as several paid options for more advanced features. Overall, it equips businesses with the necessary tools to effectively manage and optimize customer interactions across multiple platforms.

Influence serves as a comprehensive web-based platform for managing social media, enabling users to plan campaigns, create and modify posts, handle media assets, schedule content, and analyze delivery outcomes. It includes a section for Brand Guidelines that encapsulates the organization's voice and business context, while its Influence IQ feature suggests editable posts, campaigns, timelines, and visuals for users to approve. The platform also boasts tools like a calendar, post previews, activity tracking, and Insights, which assist users in synchronizing their publishing efforts across various channels, including social media, community forums, blogs, and email newsletters. Additionally, Influence offers a connection to MCP, allowing compatible AI assistants to draft and schedule content, with all publishing actions remaining subject to user review and consent. This platform caters to a diverse array of users, including creators, small businesses, agencies, developers, nonprofits, startups, teams in higher education, and user-generated content campaigns, making it an essential tool for anyone looking to enhance their social media presence effectively. Ultimately, Influence empowers its users to maintain a cohesive online strategy while streamlining their workflow.

Dokai is an innovative AI platform that streamlines prospect prioritization for go-to-market teams, enabling them to boost the productivity of sales representatives by spotlighting the most promising opportunities. By automatically ranking accounts, it allows reps to minimize the time spent on prospecting across various platforms and instead focus on engaging with the most relevant leads. The platform effectively captures, monitors, and facilitates actions on Marketing Qualified Leads, ensuring that sales and marketing efforts remain synchronized to prevent valuable opportunities from slipping away. Additionally, Dokai can filter out accounts that are not a good fit, which not only conserves research time but also empowers reps to broaden their outreach without resorting to guesswork. Teams can also design personalized engagement sequences based on interactions with marketing initiatives, thereby enhancing both meeting rates and pipeline development. Furthermore, Dokai adapts to existing go-to-market workflows by learning from user actions within the browser, which significantly lessens the onboarding process and aligns with the established working methods of teams. Overall, Dokai serves as a vital tool that empowers sales teams to maximize their efficiency and effectiveness in identifying and pursuing high-quality leads.

Salesgem is a comprehensive platform designed for managing customer relationships and leads, specifically tailored for small businesses and agencies involved in sales. It aggregates leads from various sources such as Facebook, Instagram, WhatsApp, website forms, and Google Sheets, organizing them efficiently within a collaborative workspace. Sales teams can allocate leads to specific representatives, monitor their progress through different stages of the sales pipeline, schedule necessary follow-ups, and maintain detailed notes along with activity history for each lead. In addition, conversations on WhatsApp can be seamlessly integrated with lead records, while task queues and notifications facilitate effective coordination among team members regarding responses and transitions. The platform also features robust reporting tools that provide insights into lead origins, pipeline advancements, and overall team performance. Furthermore, Salesgem offers mobile applications for both iOS and Android users, which come with functionalities such as push notifications and one-tap calling for ease of communication. This solution is especially beneficial for businesses that rely on inquiry-based sales processes, such as real estate agencies, clinics, training organizations, auto dealerships, and marketing firms that handle client leads, enhancing their ability to close deals efficiently. Overall, Salesgem stands out as a versatile tool that streamlines lead management and improves team productivity, ensuring that no opportunity slips through the cracks.

Built for metal service centers, LineSight AI plans slitting and production. Planners get slitting plans built from the open orders and coil inventory already in their ERP, designed to turn more of every coil into sellable product and less into scrap. Plans respect grade, gauge, width, ID/OD, PIW, edge trim, knife setups, multi-pass jobs and must-ship dates, and the planner reviews, adjusts and releases each one. Beyond planning, it handles order intake: purchase orders arriving by email, PDF or photo become sales orders, work orders are created and freight is booked. Nothing is written to the ERP until a person approves it. Live with PS Data, Invera INVEX and Enmark Eniteo; can connect to virtually any ERP. Implementation takes under a month. Elite Steel saw its scrap rate fall 2.9 points, gross margin rise 20% and annualized revenue grow by $850K. The first 3 months are free; after that, pricing is value-based and tied to documented savings.

Mawidi offers tailored AI solutions for reception and appointment automation in both Arabic and English, specifically designed for service-oriented businesses in Qatar, with its main office located in Doha. The platform features configured workflows for WhatsApp and voice communications that facilitate booking inquiries, manage appointments within Mawidi, and allow for rescheduling, cancellations, and transitions to the business's personnel. For eligible services, QAR deposit payment links can be utilized through a designated company payment account, with payment confirmations sent upon successful transactions. The functionalities available to users depend on their chosen plan, the service providers they connect with, and their overall business configuration. Before activation, it is crucial to confirm the necessary languages, booking guidelines, and escalation procedures. Currently, integration with Google Calendar or Outlook does not generate customer booking events within those respective calendars. Users are encouraged to review the pricing details for the latest terms associated with each plan. Additionally, Mawidi continuously seeks to enhance its offerings based on user feedback and market trends.

Hermes Business serves as a collaborative workspace specifically designed for utilizing the Hermes AI agent from Nous Research. This platform allows organizations to have centralized management of an AI agent capable of aiding in research, coding, web-based tasks, and other complex projects. Team administrators are empowered to control access for members, allocate a communal budget, and impose individual spending restrictions. The service caters to teams aiming to provide agent access organization-wide while ensuring that administrative oversight is maintained. Offered via the Nous Portal, it is important to note that this description pertains to the hosted business solution rather than a standalone server product. Furthermore, the structured access and budget management features enhance organizational efficiency and resource allocation.

Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.

Estavik is an innovative Android application designed for independent real estate agents, brokers, and small teams across India, facilitating property listings and customer management. Users can effortlessly create listings by inputting details, copying a WhatsApp message, or using voice recordings; the app's AI-enhanced entry system efficiently pulls property data, accommodating descriptions in Tamil and Tanglish, as well as local pricing and land area formats. The platform effectively organizes property information alongside buyer and tenant contacts, offers follow-up reminders, and suggests suitable listing matches. Brokers can easily share property pages or PDFs, ensuring that listing images are watermarked with their contact information for visibility, while also managing a public portfolio page to showcase their work. Additional features include offline functionality, the ability to create staff accounts, tracking for commissions and expenses, and a unique Commission Protect tool that safeguards co-broking commission agreements prior to sharing property specifics. Estavik offers a complimentary plan, with paid subscriptions beginning at Rs. 249 per month, inclusive of GST, making it accessible for a wide range of users. With these features, Estavik aims to streamline the real estate process, empowering agents to be more efficient in their daily operations.

Rymiq AI serves as a comprehensive platform designed for the creation and management of AI agents tailored for various applications such as customer support, voice communications, sales, and operational workflows. The system offers voice agents capable of managing both incoming and outgoing calls, chat agents for engaging with website visitors, and automation agents that seamlessly connect to existing business systems. Teams are empowered to customize their agents, establish guidelines defining the types of inquiries they can resolve or the scenarios that necessitate human intervention, and analyze interactions via robust monitoring and analytics tools. The platform effectively addresses a range of scenarios, including responding to common customer inquiries, assessing potential leads, managing appointment scheduling, and directing calls or chats to the appropriate channels. Furthermore, it provides numerous integrations with CRM, helpdesk, messaging platforms, and enterprise applications, complemented by a REST API and options for bespoke integrations. Rymiq AI is ideally suited for organizations aiming to enhance their customer engagement and streamline repetitive operational processes while ensuring that human oversight and escalation routes are maintained. This dual approach allows businesses to balance automation efficiency with the personal touch of human representatives.

Dentiva serves as a comprehensive, cloud-driven management solution tailored for dental practices, whether they are solo practitioners, multi-chair clinics, or expansive multi-branch operations. It integrates functionalities such as appointment management and chair scheduling alongside patient documentation and clinical charting, featuring an interactive 32-tooth FDI odontogram for detailed assessments. Dental teams can efficiently log treatment notes, generate digital prescriptions, oversee invoicing and account balances, as well as distribute payment links to streamline transactions. Enhanced patient engagement is facilitated through automated WhatsApp confirmations, reminders, follow-up messages, and recall campaigns. Additionally, the platform incorporates review processes and reporting tools to optimize practice management. With specific workflows catering to various dental specialties, including general dentistry, root canal treatments, orthodontics, and implantology, Dentiva also allows for the seamless importation of data from spreadsheets or outdated systems. Accessing the software is made simple across multiple devices through a browser-based interface, and the Full Ops plan provides robust capabilities for managing multiple branches. This versatility positions Dentiva as an essential tool for modern dental practices to enhance their operational efficiency and patient care.

BarbrFlow serves as an intelligent receptionist and appointment management solution tailored for businesses in the hair and beauty sector, such as hair salons, barbershops, nail salons, beauty studios, makeup artists, and tattoo parlors. By integrating with a business's WhatsApp number, it effectively addresses common inquiries, verifies current availability, and facilitates the booking, modification, or cancellation of appointments using pre-set services, staff schedules, pricing, and policies. Additionally, it offers features like appointment reminders, optional deposits through platforms like Mollie or Stripe, group bookings, waitlists for open slots, and consent-based communication with past clients. A comprehensive web dashboard allows business owners to access calendar details, customer profiles, and team information, including insights on occupancy rates, revenue figures, and no-show incidents. Staff members can also review previous conversations and step in to assist when a request requires personal attention. Furthermore, an Android application enhances accessibility by allowing users to manage appointments, check payment statuses, and monitor waitlists on the go. This combination of services not only streamlines operations but also elevates the customer experience, making appointment management more efficient than ever.

Caterfli serves as a hosted platform for AI agents, facilitating connections to PostgreSQL or MySQL databases, REST APIs, OpenAPI services, and MCP servers. It identifies existing tables, endpoints, and tools, subsequently creating draft agents for user review and customization. Teams can interact using natural language via web chat, with additional access through Telegram, Slack, and WhatsApp available on certain plans. These agents possess the capability to read data, create or modify records, generate reports, and delegate tasks to other agents as needed. Workspace roles and permissions are established to restrict actions based on user authority, while policy checks ensure that each tool call and its parameters are validated. Actions deemed destructive or high-risk are designed to require human intervention before execution. Comprehensive execution traces and change logs facilitate thorough review processes. Caterfli caters to teams desiring a conversational interface for their existing business systems without the need to transfer their data elsewhere. The free plan offers one connection alongside one agent, while premium options provide enhanced limits and additional functionalities for users. Ultimately, Caterfli empowers teams to leverage AI in a seamless manner, enhancing their operational efficiency.

Flowra is a cloud-based platform that facilitates the development and execution of AI agents and automated workflows using natural language commands. Users can articulate a task, integrate various business applications via OAuth, and construct an agent capable of selecting tools during execution, following a predetermined workflow, or functioning as a coordinator that assigns tasks to subordinate agents. Executions can be initiated manually, scheduled, triggered by application events, through messaging platforms, a website widget, or via an API. Certain steps can include approval gates that allow for pauses, giving individuals the chance to review, modify, approve, or reject actions before they move forward. A comprehensive run ledger captures both inputs and outputs for later analysis. Additionally, users have the flexibility to create custom tools from API endpoints or concise scripts and can register MCP servers to enhance functionality. Flowra caters to a range of applications, including customer support, lead routing, generating email summaries, sending notifications, and managing issue triage. Delivered as a hosted service, it offers a user-friendly web dashboard, developer SDKs, and a command-line interface, making it accessible for various technical levels. This versatility ensures that businesses can streamline their processes effectively while leveraging AI capabilities to improve efficiency and productivity.

Wably offers a cloud-based solution for managing appointments, tailored for professionals and small enterprises that handle bookings. Its AI-driven conversational assistant utilizes a business's WhatsApp Business number to respond to client inquiries regarding services, pricing, and operational hours, while also facilitating the scheduling, rescheduling, or cancellation of appointments through chat. By integrating with Google Calendar, it ensures real-time availability checks and updates appointment details, along with providing automated reminders, cancellation notifications, follow-up communications, and requests for reviews, with various functionalities available depending on the selected subscription tier. Users can customize their services, set schedules, establish booking protocols, and adjust the tone of responses via a user-friendly browser dashboard that is accessible on both mobile devices and desktop computers. Wably caters to businesses that rely on appointments, including healthcare providers, wellness centers, salons, personal trainers, and pet care services. The assistant is equipped to converse in several languages, emphasizing scheduling and client interaction rather than comprehensive practice management or clinical records, thereby streamlining business operations for its users. This focus allows businesses to enhance client relationships while efficiently managing their appointment systems.

Irelia serves as a no-code solution for creating AI-driven sales agents that agencies and freelance marketers can present to their clients. These agents interact with potential customers via platforms such as WhatsApp, Facebook Messenger, and web chat, assisting in the qualification of leads and the scheduling of appointments. The platform's reseller model empowers agencies to determine their own pricing structures for clients, allowing them to manage billing through their own Stripe accounts while keeping the profit margin. The offering is characterized as self-service and tailored for businesses centered around lead generation and appointment setting. It is essential to verify the latest pricing and trial conditions before dissemination to ensure accuracy. Additionally, Irelia's user-friendly interface is designed to streamline the sales process, making it a valuable tool for enhancing client engagement.

Pingsold serves as an innovative order management platform tailored for boutiques, home brands, and resellers in India who primarily operate through Instagram DMs and WhatsApp. This system consolidates all conversations into a single inbox and seamlessly converts each chat into a paid, shipped, and tracked order, eliminating the need for a dedicated website, while allowing sellers to retain their current WhatsApp Business number. When buyers inquire about pricing, they receive immediate responses from the seller's catalog in either English or Hinglish, followed by a store link where they can select their desired size and complete payment via UPI, card, or cash on delivery. For cash-on-delivery transactions, orders are verified through WhatsApp before being packed, significantly reducing the rate of returns. Sellers can easily manage their orders through an intuitive board that tracks progress from confirmation to delivery, and they can schedule a Shiprocket pickup with just a single tap, while buyers automatically receive tracking updates through WhatsApp. Additionally, unique items are reserved at checkout and marked as sold immediately upon payment, ensuring that no item is sold more than once. Built on the robust foundations of the official WhatsApp Business Platform and Instagram messaging APIs, Pingsold revolutionizes the way small businesses handle their online sales and customer interactions. This innovative approach not only streamlines the selling process but also enhances the overall shopping experience for customers.

Digie Sync serves as a robust platform for WhatsApp marketing and customer engagement, specifically tailored to assist businesses in effectively communicating with their audience, automating interactions, and centralizing messaging management. This tool empowers companies to design and oversee WhatsApp campaigns, dispatch targeted communications, schedule marketing efforts, organize their contact lists, and utilize message templates to ensure uniform messaging. Additionally, Digie Sync features AI-driven chatbots along with a visual Bot Flow Builder, which facilitate the automation of customer interactions, provide answers to frequently asked questions, and aid in lead generation. Businesses can enhance their operations with the capability to support multiple WhatsApp accounts, collaborate with team members and agents, and integrate custom fields, APIs, and webhooks, all of which contribute to a more streamlined communication process. By leveraging Digie Sync, organizations can enhance their marketing, lead generation, customer support, and follow-up efforts, ultimately saving valuable time, boosting response rates, and fostering stronger relationships with customers through advanced WhatsApp automation techniques. This all-in-one solution ensures that businesses can effectively navigate the complexities of customer engagement in today's digital landscape.

Dently is a cloud-driven solution designed for both independent and multi-location dental practices. This comprehensive platform integrates various functionalities such as scheduling appointments, maintaining patient records, planning treatments, handling invoicing, and analyzing clinic metrics, all accessible through a web browser. The software allows teams to efficiently oversee schedules for individual dentists, track appointment statuses, manage time blocks for holidays, and uphold detailed clinical histories, progress notes, dental charts, consent forms, clinical alerts, and patient files. Additionally, it enables the creation of online treatment estimates that patients can easily review and approve. Dently also facilitates invoice and credit-note management, records payment transactions, and sends appointment reminders through email and WhatsApp while allowing for patient follow-up, satisfaction surveys, and comprehensive reporting. With the ability to oversee multiple locations from a single account, clinics can maintain distinct data and user roles for each site. Offered via a monthly subscription model per clinic, Dently provides a 14-day free trial and eliminates the need for any software installation, making it an accessible option for dental practices looking to streamline their operations. This user-friendly approach not only enhances clinic efficiency but also improves the overall patient experience.

Leaders in WhatsApp customer service. Sparkcentral is a platform that enables innovative brands to improve customer service and efficiency. Our product roadmap is focused upon being the leader in advanced customer service solutions for WhatsApp and other asynchronous messaging platforms. Customer service SaaS platform for enterprises. Sparkcentral lets you manage all your asynchronous messages channels with virtual and human customer service agents. Sparkcentral offers a single workflow and a user interface that is easy to use for your customer service team. Global brands who launch WhatsApp use Sparkcentral as their preferred platform. Sparkcentral is a leader in the industry, revolutionizing how enterprises engage customers. Sparkcentral's goal is to create and enable exceptional customer experiences. We do this by completely reinventing enterprise customer service software.

Crafting Customer Journeys Through Meaningful Conversations. Delivering compelling experiences that align with your customers' needs. Favored by developers and designed for enterprises. Vonage Communications APIs (previously known as Nexmo) empowers emerging startups and nimble organizations to elevate customer interactions and achieve significant business results at scale. With our user-friendly APIs, comprehensive global platform, and dedicated support, you can simplify communication complexities and drive innovation at a quicker pace. Rethink voice communication to transform how your customers engage with your brand. Each message can become a pivotal moment for both your customers and your organization. Advance security and privacy measures while providing smooth login experiences. Develop contemporary, high-quality voice applications hosted in the cloud. Effortlessly send and receive SMS messages in nearly every nation worldwide. Access real-time insights on any phone number across the globe. Initiate and receive calls using your current VoIP system, all from the cloud, ensuring flexibility and efficiency. This holistic approach not only enhances user engagement but also fosters long-term relationships with your audience.

Messaging platforms are the only means that enable ongoing, accessible, and enduring dialogues with customers. Conversocial uniquely empowers your brand with proactive, individualized, and scalable conversational customer experience solutions. Align with top global brands that recognize the significance of messaging in customer engagement. Leverage Conversocial to enhance customer care and foster deeper brand loyalty, all while effortlessly addressing service inquiries. Maximize your customer acquisition efforts with Conversocial by creating exceptional and memorable experiences that are enhanced by intelligent automation. Elevate your customer engagement strategies with Conversocial, ensuring you retain clients through tailored messaging and personalized interactions across various messaging platforms. For instance, one of Conversocial's partners utilized Notify to spark over 2.5 million two-way conversations, achieving an impressive average open rate of 78% alongside an 8% engagement rate, demonstrating the effectiveness of this approach. This highlights the potential of Conversocial to transform customer interactions into meaningful relationships.

Duel has created an innovative approach and technology that empowers purpose-driven brands to foster organic growth through advocacy and word of mouth. With a dedication to partnering with brands that prioritize societal and environmental well-being over mere profit, Duel seeks to clarify the complexities of word-of-mouth marketing while diminishing dependency on digital ads and other fleeting marketing strategies to cultivate movements and achieve sustainable growth. The cornerstone of Duel's offerings is its Brand Advocacy Platform, specifically designed to enhance organic growth and customer retention for brands that evoke strong passion among their audiences. This platform allows brands to effectively manage relationships with a multitude of advocates through tailored Advocacy Programs aimed at engagement, retention, and generating word-of-mouth sales. By integrating a variety of advocacy tools—such as brand challenges, user-generated content, referrals, loyalty programs, affiliate marketing, and surveys—within a single platform, brands can create vibrant customer membership communities and exclusive VIP programs featuring tiered statuses, targeted groups, and segmentation strategies. Furthermore, this comprehensive approach not only amplifies brand visibility but also fosters a sense of belonging among advocates, ultimately driving deeper connections and loyalty.

We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands.