Business Software for ServiceNow

TaskCall is a comprehensive platform tailored for automated incident response and management, specifically aimed at IT and DevOps teams. It provides a variety of features including on-call management, AIOps capabilities, automated workflows, real-time call routing, analytics, tools for stakeholder communication, and integration options. This solution is relied upon by various sectors such as retail, healthcare, financial services, and government entities. By utilizing TaskCall, organizations can enhance their ability to identify, react to, and resolve incidents efficiently, thereby reducing downtime and fostering improved collaboration among team members. Moreover, its robust analytics tools empower teams to continuously optimize their incident management processes.

Fork is a SaaS platform designed for threat modeling that enables both security and product teams to conduct ongoing, risk-oriented assessments of applications by utilizing the established PASTA (Process for Attack Simulation and Threat Analysis) framework. This allows teams to swiftly identify the most probable and significant risks in less than two hours while ensuring that security measures are aligned with business objectives. By merging specialized threat libraries with current vulnerability information and threat intelligence, Fork accurately quantifies residual risks and aids in conducting business impact analyses. The platform also implements quality controls throughout the threat modeling process to enhance overall effectiveness. Additionally, Fork features a consolidated security insights dashboard that links threats directly to the attack surface of your application, while incorporating recognized frameworks and taxonomies like MITRE, OWASP, CWE, CVE (with EPSS), CAPEC, ATT&CK, D3FEND, and ASVS, which facilitates focused mitigation strategies and practical outcomes. This comprehensive approach not only enhances security posture but also fosters collaboration between technical and business teams.

IsDown serves as a centralized platform for monitoring vendor statuses and aggregating status pages, bringing together the status of all essential business dependencies into one easy-to-use dashboard. With real-time monitoring of over 6,000 cloud and SaaS services, it delivers tailored outage alerts to a variety of communication tools, including Slack, Microsoft Teams, PagerDuty, Incident.io, Rootly, Datadog, Email, Discord, and WebHooks. Additionally, users benefit from access to historical uptime metrics and incident reports, along with options for customizable status pages that can be either public or private. The platform also extends its monitoring capabilities to encompass third-party vendors, as well as the APIs, endpoints, and SSL certificates used by your own organization, ensuring a comprehensive overview of operational health. This multifaceted approach helps businesses stay informed and prepared in the face of service disruptions.

WND Terminal serves as a terminal-emulation tool designed for organizations that require interactive connectivity to IBM Z mainframe systems via TN3270E and IBM i systems through TN5250. This application offers both Windows and native macOS desktop clients, in addition to an optional browser client that can be accessed through a customer-managed gateway. Users are capable of importing compatible sessions and keyboard mappings from older emulators, navigating host screens, printing and transferring files, as well as copying screen information into spreadsheets. It also includes features for capturing multi-page lists and facilitating data entry driven by spreadsheets. IT departments can configure and deploy clients from a central location, while administrators benefit from audit logs and session management options. Furthermore, there is an optional AI feature that provides explanations for host messages and job errors, utilizing a model chosen by the IT team, with sensitive information being masked prior to these model requests. This product is tailored specifically for users of mainframe and IBM i systems, along with desktop engineering and enterprise IT groups, enhancing their workflow efficiency and troubleshooting capabilities. Ultimately, WND Terminal streamlines access and management, making it an essential tool for modern computing environments.

Cloud Elements is an API integration platform that connects software as a Service (SaaS), digital enterprises and the applications used by their customers or partners. Cloud Elements offers 115+ pre-built integrations that allow users to quickly build client-facing connections to internal solutions through powerful API integration. Cloud Elements offers formula management, resource management and element-builder functionalities. It also provides a repository of integrations that can be grouped by type of service, such as accounting, finance and customer relationship management.

ClusterControl is a multi-cloud hybrid database ops orchestration platform that supports MongoDB and Elasticsearch as well as Redis, TimescaleDB and SQL Server on Linux. It also supports Galera Cluster, PostgreSQL and MySQL in cloud and on-premises environments. It can handle all aspects of the lifecycle, including deployment, failover, backup, and more. It allows organizations to implement the Sovereign DBaaS model with its full suite of databases and ops features. ClusterControl is the ideal solution for organizations who need to run large-scale, open source database operations reliably but don't want to be restricted by traditional DBaaS providers. It allows you to choose your environment, stability of licenses, and gives you DB access.

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Key benefits of Unily - Gives every employee a face with rich employee profiles, integrated with Azure Active Directory - Drives engagement with enterprise social networking across desktop and mobile devices - Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu

Enhance your helpdesk efficiency and ticket resolution rates with Goverlan Reach, a client management solution tailored for medium to large organizations. This software operates quietly in the background, allowing users to deliver remote IT support, perform administrative tasks, and oversee IT management seamlessly. With a proven track record, Goverlan Reach is relied upon by 13,000 clients who collectively manage over 3 million devices, showcasing its effectiveness in the industry. As businesses increasingly rely on remote solutions, Goverlan Reach stands out as a critical tool for IT departments looking to optimize their operations.

Forms on Fire is a mobile app that allows you to capture and store information on the move. Forms on Fire allows companies to transform the way they do business by replacing paper forms with a mobile app that is easy to use and stores all important documents in one place. The app comes with Microsoft Word and Excel so you can create beautiful reports, drag and drop functionalities, and integrates.

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

Meisterplan is a lean project portfolio management software focused on planning resources beyond the short-term. It enables you to reliably deliver on your commitments by guaranteeing optimal resource utilization in line with your priorities. Its features focus on the most value-driving activities in portfolio management: ensuring strategic contribution of all initiatives, resolving resource bottlenecks across projects, and monitoring overall progress. Meisterplan is based on the Lean principles that drive success in dynamic environments, and is grounded in a thorough understanding of how organizations make decisions in reality.

Boomi's iPaaS platform empowers businesses to integrate, automate, and manage their data and workflows across multiple applications and systems. By leveraging AI agents, Boomi automates complex processes, improving speed and reducing errors. With a user-friendly interface and a library of pre-built connectors, the platform simplifies the integration of applications such as Salesforce, SAP, and AWS. Boomi helps organizations unlock their full potential by enabling rapid digital transformation, secure data management, and optimized business operations. Boomi Agentstudio is the solution for managing AI agents at scale, offering businesses a centralized platform to design, monitor, and deploy agents effectively. It includes powerful tools such as Agent Garden for lifecycle management, Agent Control Tower for visibility and governance, and AI-powered workflows that integrate seamlessly with other business systems. By providing easy-to-use tools for AI agent orchestration, Boomi allows organizations to achieve efficient, compliant automation while reducing operational complexities, all within a secure environment.

Software that simplifies IT management for Windows, macOS and Linux devices. Miradore Management Suite is designed to manage diverse IT environments, including desktops, laptops and servers. The Management Suite seamlessly integrates the management processes of different hardware and software platforms into one, unified management system that supports Windows, macOS and Linux. Miradore, when integrated into a customer's process, allows you to create automated workflows that send reports, fix issues, and build immediate value.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

CoreStack, an AI-powered multicloud governance solution, empowers enterprises with the ability to quickly achieve Continuous and Autonomous Cloud Governance at Large Scale. CoreStack allows enterprises to achieve outcomes such as a 40% reduction in cloud costs and a 50% increase in operational efficiency by governing operations and security. CoreStack guarantees 100% compliance with standards like ISO, FedRAMP and NIST. CoreStack has many global customers, including large financial institutions, healthcare, education, telecommunications, technology, and government. CoreStack was named an IDC Innovator for Cloud Management Solutions by IDC and in the Gartner Magic Quadrant for Cloud Management Platforms 2020 by Gartner. CoreStack is a Microsoft Azure Gold & Cosell Partner and an Amazon AWS Advanced Technology Partner.

Design straightforward one-to-one automation workflows or seamlessly synchronize information between two applications. In just a few minutes, you can construct intricate workflows that connect multiple applications. Incorporate features like delays, conditional logic, and data formatting to enhance your processes. The platform also offers robust data encryption during both storage and transmission, alongside data retention policies and comprehensive audit logs. With no coding required, the user-friendly drag-and-drop interface caters specifically to those without technical expertise. Additionally, it operates securely over HTTPS, ensuring that all sensitive information is stored with advanced encryption methods for maximum protection. This accessibility allows users of all backgrounds to create and manage their workflows effortlessly.

Platform9 Private Cloud Director turns existing servers and storage into a fully featured private cloud. It provides a fast and efficient method for organizations to migrate away from VMware, with minimal disruption. Enterprise IT teams get a familiar virtualization management experience and a true drop-in replacement for VMware vSphere features, offering all critical enterprise features out of the box: Virtual Machine (VM) High Availability, live migration (vMotion equivalent), Dynamic Resource Rebalancing (VMware DRS equivalent), VM cloning, snapshots, templates, software-defined networking, and secure multi-tenancy. Unlike other solutions that may require proprietary hyperconverged infrastructure or re-platforming to Kubernetes, Private Cloud Director works with existing environments—including servers from Dell, HPE, Lenovo, and storage systems from NetApp, Tintri, Pure Storage, and more. Private Cloud Director can be deployed as a fully self-managed solution, a SaaS-managed service, or in air-gapped environments, giving IT teams complete control over their operating model. With Platform9’s free vJailbreak tool, enterprises can perform automated migrations of entire VMware vSphere clusters to Private Cloud Director—including complex VM configurations, multiple datastores, and advanced network policies—at a fraction of the time and cost of traditional approaches. Private Cloud Director supports both VMs and container workloads on a single unified platform, enabling a gradual transition to cloud-native architecture without disrupting current operations. Private Cloud Director can be deployed flexibly as a fully self-managed solution, a SaaS-managed service, or in air-gapped environments.

AKIPS delivers the largest-scaling, fully featured, secure on-prem, multi-vendor network-monitoring system for the enterprise market. AKIPS Network Monitor provides unmatched features, scale and visibility of critical, real-time, and historical performance metrics and logs – from the heart of the data centre all the way to the end user. AKIPS allows network engineers to be proactive instead of firefighting, and to detect, analyse and rectify issues before any disruption to the business occurs.

For businesses that depend on reliable Wi-Fi for their operations, 7SIGNAL offers a cloud-based Wireless Network Monitoring (WNM) platform that persistently evaluates the wireless network for performance challenges, thereby enhancing network uptime, device connectivity, and overall network return on investment. In contrast to other service providers who inspect the network from the infrastructure viewpoint, 7SIGNAL focuses on the network's edge, assessing the "air" and recording the user experience directly from client devices. The Sapphire Eye is an advanced Wi-Fi sensor that has been developed and patented by 7SIGNAL. These hardware sensors are installed on the premises and are specifically engineered to remotely assess the quality of wireless network services through cloud-based software. Additionally, Mobile Eye is a Software as a Service (SaaS) solution also created and patented by 7SIGNAL. This application is deployed on the end user’s wireless device, allowing organizations to maintain continuous oversight of the wireless network right from the endpoint, ensuring a comprehensive view of network performance and user experiences. Together, these tools provide organizations with critical insights to improve their Wi-Fi services.

Open iT LicenseAnalyzer™ helps organizations meter, analyze, and optimize software usage across 6,000+ applications, including license-managed, standalone, and SaaS software. It offers three levels of optimization: runtime usage tracking, true active usage analysis, and automated suspension of inactive licenses. LicenseAnalyzer™ also simulates licensing costs and automates license harvesting for efficient software management.

Datameer is your go-to data tool for exploring, preparing, visualizing, and cataloging Snowflake insights. From exploring raw datasets to driving business decisions – an all-in-one tool.

MangoApps is an AI-powered intranet and employee experience platform that serves as a single hub for communication, collaboration, knowledge, and daily work tools. Built for companies with both office-based and frontline teams, it eliminates the inefficiency of juggling multiple disconnected apps by giving every employee one secure place to access what they need—anytime, from any device. The platform blends a modern intranet, mobile-friendly frontline employee app, and intelligent AI Assistants to make it effortless for people to connect, share updates, manage projects, and find critical resources. From corporate announcements and real-time chat to document libraries, learning modules, and workflow automation, MangoApps provides everything in a consistent, easy-to-navigate environment. With powerful integrations to 200+ business systems, organizations can centralize operations while keeping the tools they already rely on. Advanced search and AI capabilities ensure that answers are fast, accurate, and permission-aware. Enterprise-grade security certifications like HITRUST, SOC 2 Type II, and ISO 27001 keep data safe, while a mobile-first design ensures frontline workers stay informed and engaged. Adoption rates regularly exceed 90%, and companies see measurable improvements in productivity, retention, and culture. Whether connecting a few hundred staff or a global workforce of hundreds of thousands, MangoApps helps bridge the digital divide, cut down app sprawl, and give every employee a clear, consistent experience—driving better outcomes for the business and its people.

ClicData is the first cloud-based 100% cloud-based Business Intelligence software and data management software. Our data warehouse makes it easy to combine, transform, and merge data from any source. You can create interactive dashboards that are self-updated and shareable with your manager, team, or customers in multiple ways. Email delivery schedule, export, or dynamic dashboards via LiveLinks. ClicData automates everything, including data connection, data refresh, management, and scheduling routines.

NorthStar allows organizations to easily incorporate threat intelligence and business context to enable a risk-based approach to their vulnerability management program. The Platform automates the collection, normalization, consolidation and correlation of threat intelligence, asset, software, and vulnerability data. Combined with a transparent scoring model, NorthStar automates the tedious and manual process of prioritizing vulnerability remediation.

WipeDrive is a tool that allows individuals, businesses, and government agencies to securely and permanently erase data off hard drives, removable media, mobile devices, and other storage devices. It's a cost-effective and secure way to recycle and retire computer storage. WipeDrive is the global leader in secure data destruction.