Best Customer Service Software for Nonprofit - Page 13

GeoOp is job management software that small businesses use to streamline their day-today tasks. It's a complete toolkit that helps businesses save 14 hours a week on admin, win more jobs, and get paid faster. GeoOP can assign jobs, create invoices and quotes, fill out timesheets, and integrate with accounting software. GeoOp can replace tedious and time-consuming paper processes that hold back your business. GeoOp is the next-generation app for Trade and Home/Field Service businesses. It allows them to manage quotes, schedule jobs, track job completion, send in invoices, and get paid quicker. GeoOP job management software makes it easier to manage your manual processes online. You can enter client/job information once and manage your jobs from quote through payment, thereby reducing admin/paperwork by up to 14 hours per week

Botup, offered by 500apps, stands out as a premier chatbot solution designed to assist businesses in creating chatbots for platforms like Facebook, Slack, WhatsApp, and others. By facilitating smooth interactions, it enables companies to foster enduring relationships with users worldwide through engaging conversations. The personalized experience provided by Botup not only enhances user satisfaction but also increases the likelihood of converting visitors into customers. Additionally, you can develop smart automated chatbots that promptly respond to inquiries, effectively generating qualified leads for your business. For just $14.99 per user, you can access a suite of over 30 applications, empowering your business to thrive in the digital landscape. This comprehensive approach makes Botup an invaluable tool for any organization looking to enhance its customer engagement strategy.

The cloud software Getscreen.me allows you to connect to your desktop from anywhere via a direct link through your browser. The quick support function allows you to quickly connect to the user's computer in order to help him solve a problem. You can set up permanent access if you need to connect often. This saves time and allows you to call customers or ask questions in the chat window. If you have a large company, you can create teams and work together under the same account. Getscreen.me is completely safe. The service uses the HTTPS protocol which includes AES encryption. We use algorithms to detect and block attempts to match passwords and one-time links. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.

ReviewsOnMyWebsite allows businesses to monitor, request, and display online reviews to increase social proof, trust, and gain more customers. Our software helps automate the review generation process for your business and provides your website with a constant stream of new reviews, which keeps customers on your site for longer, leading to more conversions and higher revenue.

ShiftCare's Care Management features make it easier to provide highly personalized support to clients, their families, and their families. Our care management features make it easy to organize shifts, rosters, and teams, allowing you to deliver a more efficient and effective service. ShiftCare seamlessly integrates timesheets, expenses, and invoices to make accurate accounting easy. This will reduce your workload and help you grow. We connect you and all your teams with everything you need to coordinate shifts, coordinate clients, and provide quality care wherever they are. We make it easy for new clients to be welcomed, understand their needs and manage their goals. We also help them establish good relationships with their family and friends. Your teams will support clients in reaching their goals. We make it easy to track their progress and share it with the right people.

The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.

360Learning is the AI-powered platform that merges LMS and LXP capabilities to scale onboarding, employee development, and customer training. We empower L&D teams of all sizes to transform internal expertise into skills-based, collaborative learning programs for employees, customers, and partners. Through deep integrations with systems like SAP and Workday, our platform helps organizations build expert-led communities to upskill their teams effectively. Trusted by over 2,500 companies—including Safran, Duolingo, and Cognizant—360Learning is a global leader in workplace education. Since 2013, we have raised $240 million, pioneered the collaborative learning model, launched the first AI certification for L&D, and founded the L&D Collective to connect learning professionals worldwide.

Booksy is a comprehensive mobile application designed for calendar management and appointment scheduling, specifically tailored to assist salons with real-time payment processing and online bookings. It consists of two distinct applications: Booksy Biz, aimed at business owners, and Booksy, which caters to clients, offering a scalable solution that ensures a smooth appointment scheduling experience. Through Booksy Biz, business owners can create a detailed profile and take full control of their calendar and appointment management. Conversely, the Booksy app empowers clients to check availability, explore the profiles of their chosen businesses, and easily book appointments directly through the application. This innovative platform enhances the overall efficiency of appointment scheduling for both service providers and clients alike.

TalentLMS is an LMS that is designed to help you succeed in training. It's designed to get a "yes!" from everyone. This is where great companies and teams go to grow. Teams will feel at home while training with an experience that is fully customizable and easy-to-manage. TalentLMS makes it easy for you to provide the right training for any team, and every use. You can also get expert guidance and support every step of your way. TalentLMS, which is backed by Epignosis, an international leader in learning technologies worldwide, is on a mission democratizing training. It currently serves over 70, 000 people around the world.

Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.

Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.

Vcita is an all-in one business management app designed for small and medium-sized businesses. vcita offers a wide range features that help SMBs streamline their daily tasks and operations, and improve their interactions with clients. This will allow them to grow and succeed. The top features include client and calendar management as well as billing and invoicing, online scheduling and lead capturing. vcita integrates with dozens more platforms, including Facebook and Quickbooks.

SMS Marketing Services made simple. Send 10 to 100,000 SMS or MMS pictures text messages instantly to any mobile number. Easy creation of an opt-in subscriber base. You can schedule text messages to go out at any time. Track text message delivery. Our plans start at $24 per month. You can also try our Annual Plans. Pay up-front for one calendar year and receive 20% more messages immediately. The Annual Plan also includes bonus messages for free

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Engage with comments on posts from various social media platforms while also streamlining customer support through chatbots on channels such as Facebook Messenger and Instagram Direct and Stories. Your entire staff can field inquiries via WhatsApp without needing to exchange phone numbers. By implementing a chatbot, you can efficiently manage service and transactional interactions. This chatbot is accessible around the clock on your website, social media, and WhatsApp, initiating conversations and directing inquiries to the appropriate team. AsisteClick is a cloud-based solution that enables you to assist customers and address their concerns at any time, regardless of their preferred communication channel. Automate as much as 80% of your interactions across your website, Facebook, Messenger, Instagram, and WhatsApp with our intelligent chatbots, ensuring that every significant conversation is addressed by a human representative in real-time. Additionally, AsisteClick simplifies the process for sales and marketing teams to arrange meetings, demonstrations, and presentations through scalable chatbots designed to enhance productivity. This comprehensive approach not only improves customer satisfaction but also optimizes workflow efficiency across your organization.

Freshcaller is an affordable cloud-based software that allows businesses to connect with their customers. Freshcaller offers phone numbers in over 90 countries and allows customers to set up a contact center with just a few simple steps. Freshcaller integrates seamlessly with several CRM and Helpdesk software, allowing sales and support teams the ability to work together. Admins can gain real-time insight into the customer experience and agent productivity with powerful reporting and analytics. Agents can receive calls on their desktops or laptops (both Android and iOS), creating a fully connected but remote contact center. Admins have the option to add agent licenses, buy additional numbers, add credit for phone calls, and upgrade their pricing plan. Freshcaller is an extremely modern and reliable phone service that is trusted by more than 7000 customers worldwide.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

Spectoos is a powerful platform that offers a variety of widgets to empower website owners. It streamlines the process of testimonials curation and management. Our users can collect testimonials on all major review sites (Yelp. Amazon. TripAdvisor. LinkedIn Recommendations. Twitter. Facebook. You can also create a customized testimonial request form that you can share with your customers. The testimonials can be embedded on any webpage using a widget, also known as the Faceboard. Spectoos also provides performance statistics (e.g. which is the most clicked testimonial), an SEO Page to drive traffic to our users' sites, and many other features.

Rocket.Chat is a communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.

Discover the essential features of AzureDesk designed for enterprise-level systems that cater to businesses while keeping user costs low. This platform offers comprehensive solutions for addressing customer concerns through its powerful Ticket Management System, ensuring an efficient response process. AzureDesk accommodates an unlimited array of email addresses, transforming incoming emails into tickets that are easily managed within the system. The Support Center operates around the clock to address customer inquiries, providing seamless service even when you're unavailable. Additionally, AzureDesk allows integration with various applications such as JIRA and Slack, enhancing workflow and communication. Gain valuable insights through reports that evaluate customer interactions and assess team performance over time. Collaborate effectively by tagging team members in private notes using a Twitter-like handle, facilitating teamwork in resolving tickets. Moreover, AzureDesk ensures compliance with ISO27001 standards, allowing for secure and efficient management of support tickets. Overall, AzureDesk streamlines the support process, making it an invaluable tool for businesses seeking to enhance their customer service capabilities.

Combine multiple growth tools into one powerful platform. All your growth tools in one place. You can use hundreds of features to increase trial signups, engage users, delight customers, and more. GoSquared is priced fairly so that you can focus more on growing and less on tooling. Our dedicated team provides hands-on support. We can help you with everything, from initial setup to scaling your growth processes. Fully GDPR compliant. GoSquared was designed to protect the privacy of your contacts. Our Product Roadmap is centered around our users. Based on user feedback, we send multiple updates each week.

Remote support, online meetings and demonstration tools that offer website integration, screen sharing and audio as well as desktop recording. Browser-based HTML5 viewer that doesn't require a download, provides Windows RDP support at lightning speed. It allows you to access and manage unattended computers.

RepairDesk, a modern management software for repair shops, automates operations in single-store businesses, multi-store businesses, franchises, and mail-in repair depots. This highly customizable software is used by many industries including cell phones, computers, drones, watches & jewelry, shoes, small engines, and more. RepairDesk is a powerful software that allows you to track repair jobs, manage stock, order stock and streamline your repair store's operations.

Chatwee is an instant messaging and chat app that targets live chats. - online communities Virtual events Providers of mental health support - Team communication Live trading - church services - Educational webinars Live video streaming It allows users to interact via private, public, or Messenger-style group chats. It has a wide range of features and advanced customization options. If you like it, you can get a Free-forever Plan. In minutes, you can get up and running with a simple installation. Add a social hub to your website today and watch the engagement increase!

It is no longer necessary to search for information about who to contact to report a device problem, a system crash, or request equipment. The Service Desk can be contacted by employees via the self-service portal, Teams or Outlook. You can enjoy the full Service Desk experience from within Microsoft Outlook. You can access your ticket log and browse our knowledge base, or create a new request from a catalog. The requester knows who is handling their request, what status it is at and how long it takes to resolve. They don't have to call the helpdesk in order to inquire about the status of the resolution. Don't waste your time sorting out requests. The system will assign each request to the correct team. The system automatically sorts requests according to their priority. The team has a well-organized work schedule and will not forget anything.