Best Customer Service Apps for Android of 2025 - Page 5

A web-based software application that is tailored to the client's specific needs. Our services are simple to use and easy to implement. It takes only minutes for a company or individual to use our services. We understand how valuable your time is and have created a turnkey service that will help your business grow. Talygen is simple to use, access, and implement. Talygen allows clients to track and manage their projects, employee progress and performance, profitability reports, and many other things. Talygen offers an easy-to-use online portal, a desktop application with screenshot functionality, and a mobile application tracking system that can be accessed via your Android Smartphone, iPhone, Windows Phone, or Windows Phone. There is finally an online tool that allows businesses, employees, contractors, and everyone else to track their expenses. The key to running a successful business is expense tracking.

WotNot automates customer interactions at scale using chatbots. Chatbots are a great way to solve business problems like booking more appointments and scaling customer support. WotNot is used by customers to offer a personalized customer experience to current and future customers. It is available 24/7, responds instantly and speaks the customer's language. WotNot's No code Bot Builder makes it easy to build bots with an intuitive visual builder. You can manage multiple bots for different activities using the triggers and conditions you have defined. WotNot also offers a service that does the job for you. Our team of conversation design experts can help you understand your business needs and create a conversation flow that suits your business. Then, we review the results and continue to optimize the flow. Join over 3000+ businesses around the globe who trust WotNot with customer interactions.

Microsoft 365 IT Service & Asset Management Integrated. With one powerful ITSM system, you can manage everything from tickets to asset tracking. This will boost your business. You always have the information you need to make an informed decision. ITSM reduces the workload of your IT department, relieves stress on your staff and sends a clear message to top management that IT is a strategic business partner. Asset Linkages Streamlined Every change or incident provides a quick snapshot into the IT infrastructure. Keep a complete view to stay proactive. Automated Efficiency Our ITSM integrates seamlessly with the knowledge base, CMDB and ensures tickets are quickly routed to the correct resolver teams. Streamline the processes for new hires, movers, and leavers. Service Desk initiates new equipment requests, access cards and more. Thorough Failure Analysis The history of the asset is included in each request, providing a detailed insight into its past.

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

ZoomInfo is a leading business intelligence platform that provides companies with comprehensive data and insights about businesses, professionals, and market trends. It helps organizations streamline their sales, marketing, and recruitment efforts by offering detailed profiles, contact information, and firmographics for millions of companies and decision-makers. ZoomInfo leverages AI-driven analytics and data mining to deliver actionable insights, helping businesses identify new opportunities, optimize outreach, and make informed decisions. With tools for lead generation, account management, and sales prospecting, ZoomInfo is widely used by sales and marketing teams to accelerate growth, improve targeting, and enhance customer engagement.

Introducing the ultimate Customer Service App designed for all Slack users. Consolidate all your team's and clients' communications in one centralized platform. Our product and team are highly specialized and entirely focused on Slack. We pride ourselves on our commitment to customer messaging within this ecosystem. No other company matches our dedication to this niche. Slack is embedded in our identity. In fact, we are the first fully funded company that operates exclusively on Slack. Engage with your prospects and clients across various platforms—be it your website, social media, mobile applications, or email—directly through Slack! Your business must adapt to your customers' locations, not the opposite. If your goal is to streamline customer communication and enable your team to work from a unified control hub, then Slaask is your ideal solution. Beyond being an exceptional customer messaging tool, Slaask allows you to create a tailored chatbot that seamlessly aligns with your brand identity, enhancing your customer interaction experience even further. With Slaask, you can revolutionize how your organization connects with its audience in the digital age.

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

Founded in 2008 by a trio of customer support experts, TeamSupport has built its ticketing and live chat platform on the belief that customers are the lifeblood of every business. Over the last two decades, we’ve grown alongside our customers, delivering new and innovative solutions that help them streamline their operations, work more efficiently, and most importantly, raise and maintain high levels of customer satisfaction. We’re constantly adding new AI and automation tools to help support agents spend less time managing repetitive tasks and more time building strong customer relationships that will allow their businesses to thrive well into the future.

Enhance your website with a dynamic customer engagement platform that incorporates live chat and live blogging features to attract potential clients, elevate user interaction, and increase profits. By creating immersive live experiences, you can amplify your audience's engagement and revenue potential. Our innovative live blogging and social monitoring tools deliver impactful experiences that resonate with your users. Reclaim control over your audience while fostering discussions, increasing web traffic, and generating income. This cycle of recirculating traffic and user engagement leads to higher pageview counts. When users are invested, they tend to spend more time on your site. Sections featuring user-generated content can be monetized through advertising opportunities. By offering captivating content and live interactions, you can keep users on your platform instead of directing them to social media channels. Uncover top-tier professional and user-generated content with our sophisticated content discovery platform, which seamlessly integrates with major social networks like Twitter, Facebook, YouTube, Reddit, Instagram, and RSS feeds. By leveraging these integrations, you can significantly enhance your site's appeal and user retention.

TrueDialog is a high-quality SMS messaging platform for businesses and higher education institutions. TrueDialog is a simple business texting platform that can be used immediately. It comes with a variety of pre-built tools and a robust SMS messaging API. Its applications include SMS customer service, SMS marketing, SMS marketing, emergency alerts, two-way messaging, and SMS marketing.

Our live chat software allows operators to reach customers immediately. Operators can see what visitors are typing and respond faster. They can also transfer chat to other members to speed up the resolution process. Operators can use canned responses in live chat software to provide real-time quality answers. Chat widgets can be customized with self-help articles for instant assistance. Our proactive chat software will enhance user experience. Chat invitation pop-ups and personalized operator greetings can be used to welcome visitors. This will increase engagement. Use our live chat to inform website visitors about new products, features, or service updates. Give product tours to your support team to help them engage potential leads. Our live chat support software allows you to store potential leads in your favorite CRM platforms such as Salesforce, Microsoft Dynamics, and Salesforce. This will allow your sales team to close more deals faster.

Low-code platform for business automation. Automate corporate processes, build custom-built CRMs and deliver business apps with 3x the speed and less programming. Integrate BPM & RPA without programming. Your day-to-day operations will be more efficient. Automate your back-office and front-office processes quickly and easily. The Low-code platform makes it easy to create business apps faster and easier with less coding. Software robots can seamlessly integrate existing IT systems. Automate repetitive tasks like data validation, document scanning and filling out screen forms. RPA will reduce the repetitive tasks of your employees and increase your business efficiency.

N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.

WellnessLiving is a one-stop solution for your Fitness Studio. Email marketing, merchant processing and payroll are all included. We also offer robust reporting and rewards program. No additional fees are required to embed your schedule on your site, generate reviews and send emails/SMS notifications. Rewards program, marketing automations, and other features are available. WellnessLiving was created by our customers for our customers!

Mindbody is an all-encompassing software solution tailored for enterprises in the fitness, wellness, and beauty sectors to optimize their operational processes. This platform equips businesses with essential tools for appointment scheduling, managing sales transactions, automating marketing efforts, and fostering client relationships, thus simplifying the management of memberships and financial transactions. Additionally, Mindbody features a mobile application that enables users to find nearby services, schedule appointments, and oversee their wellness journeys. By offering adaptable solutions and comprehensive analytical insights, Mindbody not only supports business expansion but also elevates customer satisfaction and interaction. Ultimately, this platform serves as a vital resource for businesses aiming to thrive in a competitive marketplace.

Viber communities unite individuals around shared interests—join discussions on any subject that excites you. Our goal is to safeguard your privacy, allowing you to freely express yourself without worrying about what to share while using Viber. Whether it's a family gathering, a casual get-together, or a yoga session, everything can unfold via group chats, video calls, or voice communications. You can even retract messages sent in error, ensuring a smooth conversation experience for everyone involved. Engage with public groups that resonate with your interests, including brands and influencers alike. These communities represent a modern social landscape and are an exceptional way to connect with others. Imagine a group chat that accommodates limitless participants, enhanced administrative features, and fresh conversation tools. You can also make calls to any landline or mobile number globally, regardless of whether they are Viber users. Consider purchasing a Viber Out subscription to start making those international calls today! In this evolving digital age, Viber continues to innovate ways to foster connections among people worldwide.

This is the easiest way to connect with more customers. Complete software suite that allows customers to search, engage, book, and pay online for your services. Connect with existing and new customers. A complete software suite that connects you with your customers via a growing number of digital channels. Customers today expect everything to be simple. We created a complete suite of software to make life easier for both you and your customers. GoSite is trusted by thousands of businesses to help them grow their business.

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

Avochato is an intuitive text messaging platform designed specifically for sales, support, and operations teams. This software provides companies with a seamless way to engage their customers, increase response rates, and boost conversion rates. Among its features are a lead-generation chat widget, a live inbox, broadcasting capabilities, automated surveys, customizable APIs, message templates, and status tracking tools. Additionally, Avochato boasts compatibility with prominent business services like Slack, Office 365, Salesforce, and Desk.com, enhancing its utility in various operational contexts. By utilizing Avochato, businesses can streamline their communication processes and improve customer interactions significantly.

All-in-one software that can be used to repair shops and other businesses. Part-time business? Full-Service Shop Computer Repair Shop? Multiple Locations We have you covered! RepairShopr's Workflow will increase shop efficiency. Integrated communication tools help to build customer relationships. With Leads and Marketing Tools, you can create repeat business and attract new customers. A powerful integrated marketing platform, not just a CRM. You can try RepairShopr for free to see if it is right for you. Quickbooks, Xero and Slack, eTech Parts and PayPal, eTech Calendar, Cloud Print, RepairTech and many other services. CRM, ticketing and billing, invoicing, billing, automated Marketing, 3-way email, POS System inventory, scheduling. Mobile phone repair, inventory management. Automated ordering, refurbs and accessories POS. Time clock. Bike, Jewelry and Watch, Scuba, Autos, Small Engines, Drones, Shoe Repairs, IT Pros / MSSP You name it, we have it!

Text Request is a business messaging platform that ignites customer engagement. We have created simple-to-use messaging solutions for your everyday communication issues. This allows you to cut through the noise and connect with customers wherever you are. Text Request can scale with you from one person to managing a few conversations to thousands of employees sending millions in messages to custom solutions built on the API. Our website provides information about how we can help busy business leaders with conversational messaging and customer engagement.

ngDesk provides a comprehensive all-in-one platform that encompasses support, sales, asset management, marketing, and paging features, making it both user-friendly and ready for immediate use. This platform delivers an integrated solution for customer support and marketing, facilitating the automation of various processes with ease. It consolidates everything you might need into a single accessible location. Chatbots can be created without any coding knowledge, allowing for effortless customer engagement through simple setup. The ticketing system features customizable views and shared inboxes, enhancing collaboration and speeding up ticket resolution. Additionally, custom forms can be utilized to collect essential information tailored to your specific needs, ensuring you gather what matters most. Overall, ngDesk streamlines essential business functions, making it an invaluable tool for any organization.

Reach out to your customers, and they will appreciate the effort. Engage in conversations with visitors on your website, address support inquiries, and establish a help center that enables customers to find solutions independently—all at no cost. A free and simple communication method is essential for connecting with your customers. Prospective buyers often have inquiries prior to making a purchase; being accessible when they need assistance instills the confidence necessary for them to choose your service over others. With customer information often scattered across various platforms, gaining a comprehensive understanding of their journey can be challenging. Fortunately, this is no longer an issue, as you now have a centralized hub for all customer interactions. Easily pinpoint frequently asked questions and track help center searches to develop articles and shortcuts, allowing agents to reply more swiftly and enabling customers to find assistance without needing to reach out directly. Simply add a small JavaScript snippet to your website, and you'll be ready to go in under a minute. Monitor your visitors' activity in real time, including the pages they visit and their search queries, to enhance your service further. By doing so, you can create a more tailored experience that meets their needs effectively.

Elevate your business presence with Yelp by either adding or claiming your listing, ensuring your information is current, and engaging with customer feedback through timely responses to reviews. Utilize insightful analytics to track clicks and calls, and consider premium upgrades for enhanced advertising capabilities. Keep your profile updated with essential details like operating hours and contact information, making it easier for potential customers to reach you. Showcase your business’s highlights by adding appealing photos, which can help convert page visitors into loyal patrons. Provide functionality for users to request quotes, schedule appointments, or inquire directly through your profile, enhancing customer interaction. Stay proactive by monitoring incoming reviews and feedback, fostering an engaging relationship with your clientele to encourage repeat visits. Additionally, gain insights into your audience’s behavior by observing real-time metrics on page activity and user engagement. Understanding your potential customers better can help you tailor your services to meet their needs effectively.

Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.