Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.
Description
inLighten® operates the largest digital signage network and stands out as the top provider of digital media solutions. Their software for content creation, management, and distribution, along with digital media players, provides users with the most cost-effective and user-friendly digital signage system available today. Additionally, inLighten's offerings include interactive kiosks, audio networks, speech privacy solutions, and web-based printing services. The company's client services encompass tailored content, media design, consulting, project management, installation, training, network operations, and round-the-clock technical support. The founding management of inLighten is at the forefront of a growing team of experts, whose diverse backgrounds span software, hardware, networking, creative media, finance, research, and retail. Their collaborative vision aims to develop a digital solution that effectively engages all communication touchpoints for specific audiences or individuals. By continually innovating and expanding their services, inLighten seeks to enhance user experience and maximize the impact of digital communications.
API Access
Has API
No
API Access
Has API
No
Integrations
Active Directory
Yes
Calabrio Call Recording
Yes
EpicCare EMR
Yes
FIS Telephone Banking
Yes
Fiserv
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
IBM Cloud
Yes
Microsoft Dynamics 365
Yes
Microsoft Excel
Yes
Integrations
Active Directory
No
Calabrio Call Recording
No
EpicCare EMR
No
FIS Telephone Banking
No
Fiserv
No
HubSpot CRM
No
HubSpot Customer Platform
No
IBM Cloud
No
Microsoft Dynamics 365
No
Microsoft Excel
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NovelVox
Founded
2008
Country
United States
Website
www.novelvox.com
Vendor Details
Company Name
inLighten
Founded
1989
Country
United States
Website
www.inlighten.net
Product Features
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
No
KPIs
Yes
OLAP
No
Private Dashboards
No
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
No
Widgets
Yes
Digital Signage
Automatic Player Updates
No
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
No
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
No
Product Features
Digital Signage
Automatic Player Updates
Yes
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
Yes
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
Yes