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Average Ratings 21 Ratings

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support

Description

A form in formsflow.ai doesn't stop at submission. It moves through an approval workflow, gets routed to the right task, and reaches a decision without anyone chasing it down. Build that workflow with AI help from Flow-E, drag-and-drop tools, or code, and switch methods as the project changes. Developers, business technologists, and business users all work in the same platform. Underneath: a BPMN/DMN-compliant workflow and decision engine, an integrations module that connects to thousands of apps, and built-in identity management (Keycloak, SSO, SAML, OAuth2) you can replace with your own if you need to. formsflow.ai supports multi-tenancy, form bundling, SaaS and on-premise deployment, and usage-based pricing with no per-seat limits.

Description

vtenext, the first and only All-In-One Customer Relationship Management (CRM) equipped with a BPMN engine and AI algorithms. Avoid departmental silos. They are a productivity killer. Holistic CRMs are a powerful tool that can improve the efficiency of every business area. BPMN Engine This is a natively-integrated tool that, through a graphical interface, allows to automate and digitize any type of business process. It avoids collaborators from doing tasks with low added-value and minimizes time loss and errors. Artificial Intelligence Integrated algorithms can make your organization more efficient and effective through: - automatic tickets, leads classificators Lead generation chatbot Chatbot for internal and external support OCR vtenext automates marketing, pre-sales, sales, customer service, and project management.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
3CX No 
Azure Application Gateway Yes 
Camunda Yes 
FreshBooks Yes 
Google Calendar No 
IBM Watson Yes 
Magento No 
MongoDB Yes 
ServiceNow Yes 
Shopify No 
Skycloak Yes 
Stripe Yes 
Vtiger CRM No 
Wildix No 
WordPress Yes 
Zendesk Yes 
Zimbra No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
3CX Yes 
Azure Application Gateway No 
Camunda No 
FreshBooks No 
Google Calendar Yes 
IBM Watson No 
Magento Yes 
MongoDB No 
ServiceNow No 
Shopify Yes 
Skycloak No 
Stripe No 
Vtiger CRM Yes 
Wildix Yes 
WordPress No 
Zendesk No 
Zimbra Yes 

Pricing Details

Free
Download formsflow ai for free on GitHub.
formsflow Premium is our licensed version which comes with enhanced features so you can do more, faster.
With formsflow Premium Cloud, you can get started in a jiffy. Premium Cloud gives you access to all of the Premium features and continuous support and the kick-off is immediate.
Free Trial Yes 
Free Version Yes 

Pricing Details

$24/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AOT Technologies

Founded

2010

Country

Canada

Website

formsflow.ai

Vendor Details

Company Name

vtenext

Founded

2006

Country

Italy

Website

www.vtenext.com

Product Features

Business Process Management

formsflow.ai transforms a simple form into an automated business workflow, allowing submissions to seamlessly navigate through approvals, tasks, and decision-making without the need for manual intervention. Built on a BPMN/DMN-compliant engine, this platform can be easily expanded by your team as processes evolve and develop.

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

Forms Automation

formsflow.ai streamlines the processes that occur after a form submission. Approvals, routing, and follow-up actions are automated, eliminating the need for submitters and reviewers to seek out status updates actively.

Approval Process Control Yes 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing No 
Drag & Drop Yes 
Full Text Search No 
Remote Document Access Yes 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control Yes 

Low-Code Development

formsflow.ai empowers teams to create forms and workflows by utilizing AI support, intuitive drag-and-drop features, or coding options. As the complexity of a project increases, users can seamlessly transition between no-code, low-code, and pro-code solutions without the need to restart their work.

AI-Assisted Development Yes 
Business Process Automation Yes 
Collaborative Development Yes 
Data Aggregation and Publishing No 
Deployment Management No 
Drag & Drop Yes 
Integrations Management Yes 
Iteration Management Yes 
Performance Monitoring Yes 
Requirements Management No 
Templates Yes 
Visual Modeling Yes 
Web / Mobile App Development Yes 
Workflow Management Yes 

Workflow Management

formsflow.ai integrates each form with an autonomous workflow system, ensuring that approvals, task assignments, and escalations are handled automatically, eliminating the need for cumbersome inboxes and spreadsheets.

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow Yes 
Customizable Dashboard Yes 
Document Management No 
Forms Management Yes 
Graphical Workflow Editor Yes 
Mobile Access Yes 
No-Code Yes 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management Yes 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Event Management

Attendee Management Yes 
Badge Management Yes 
Conferences / Conventions Yes 
Exhibit / Vendor Management Yes 
Gamification Yes 
Room Block Management No 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback Yes 
Ticketing Yes 
Volunteer Management Yes 
Weddings / Parties No 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools Yes 
Source Tracking Yes 

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