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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You track your sales, and in turn, we facilitate evaluation requests that motivate your customers to openly share their positive experiences while encouraging them to reach out to your business should they feel dissatisfied. Engaging with your customers directly through the platform not only shows that you value their feedback but also enhances their overall satisfaction. When someone takes the time to provide either a positive or negative review, it serves as a crucial indicator of where you should allocate resources or make improvements. Maintaining organic engagement with your clientele doesn’t have to be a costly or time-intensive task. Bten equips you with effective communication tools designed to bolster your profits. Each interaction can be tailored to reflect your brand and customized to gather the insights you need, all while delivering your customers an experience that can catalyze growth for your business. Ultimately, when discussions arise regarding the significance of follow-through in customer interactions, they highlight the essential role that Bten plays in fostering that connection. This integration not only streamlines communication but also empowers you to cultivate lasting relationships with your clientele.

Description

We combine the power AI and trained moderators in order to promote civil and safe online discussions on social media and websites. AI automatically detects and conceals harmful comments while human moderators protect freedom of speech by preventing a false positive. We provide a sophisticated, complex tool for managing communities that not only moderates online conversations automatically but also gives you insights into your audience's emotions. It consolidates all of your social media profiles, websites and community management into one place. This gives you a comprehensive view of your community. AI content moderation uses advanced natural language processing algorithms and machine learning to adapt to evolving linguistic patterns and minimize false-positives for technologically sophisticated and context-aware moderating.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Business Profile Yes 
Salesforce Yes 
WhatsApp Yes 
WooCommerce Yes 

Integrations

Google Business Profile No 
Salesforce No 
WhatsApp No 
WooCommerce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bten

Founded

2019

Country

United States

Website

bten.us

Vendor Details

Company Name

elv.ai

Founded

2023

Country

Slovakia

Website

elv.ai/

Product Features

Brand Management

Approval Process Control No 
Artwork Management No 
Asset Management No 
Change Management No 
Fulfillment Distribution No 
Project Management No 

NPS

Product Features

Brand Management

Approval Process Control No 
Artwork Management No 
Asset Management No 
Change Management No 
Fulfillment Distribution No 
Project Management No 

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Alternatives

Alternatives

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