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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

amoCRM is a web-based customer relationship management platform aimed at assisting sales teams in capturing leads, nurturing customer relationships, and enhancing sales productivity. It streamlines the process by automatically incorporating customer inquiries from various sources such as emails, phone calls, website forms, social media, chats, and messaging applications into the sales pipeline, ensuring that no potential customer is overlooked. The user-friendly interface minimizes the need for extensive training, allowing for quicker daily operations through fewer clicks and actions. Its email integration feature seamlessly links incoming and outgoing communications with the corresponding customer profiles, ensuring that all interaction history and agreements are consolidated in one location. With telephony integrations, sales teams can efficiently make and receive calls directly within the CRM, while also maintaining a comprehensive record of call history and recordings. Additionally, a built-in messaging system fosters internal collaboration, sending notifications through both the web browser and mobile application. The mobile CRM functionality empowers teams to manage contacts, update deals, and operate effectively from any location where customers may be found, thus enhancing flexibility in their workflow. Overall, amoCRM equips sales teams with the tools necessary to optimize their processes and effectively engage with customers.

Description

Discover how your team can efficiently handle orders and requests, streamline marketing efforts, and evaluate performance metrics. All incoming orders are consolidated into a unified list that is then allocated to operators for processing. Every customer maintains a comprehensive communication history, regardless of the channel used. Automated triggers efficiently assign tasks to staff, send customer notifications, and update their information seamlessly. Operators benefit from a unified interface, eliminating the need to exit the CRM to check stock levels, generate invoices, or schedule deliveries. Aggregate customer information from various channels within the CRM system, enabling effective database segmentation based on this data. Implement automatic strategies designed to boost repeat sales while delivering personalized marketing campaigns to segmented audiences. Engage with customers through messaging apps directly within the CRM platform, and access past customer interactions with just two clicks. Additionally, create orders directly from CRM conversations and verify product availability using the integrated catalog. This comprehensive approach enhances operational efficiency and fosters stronger customer relationships.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alfa-Track No 
Binotel No 
CS-Cart Free No 
Calltouch No 
Carrot quest No 
CoMagic No 
MeaSoft No 
Meliora Yes 
Ringostat No 
Roistat No 
Targenix Yes 
UseDesk No 

Integrations

Alfa-Track Yes 
Binotel Yes 
CS-Cart Free Yes 
Calltouch Yes 
Carrot quest Yes 
CoMagic Yes 
MeaSoft Yes 
Meliora No 
Ringostat Yes 
Roistat Yes 
Targenix No 
UseDesk Yes 

Pricing Details

$7.11 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

QSOFT

Founded

2009

Country

Russia

Website

www.amocrm.ru/

Vendor Details

Company Name

retailCRM

Country

Russia

Website

www.retailcrm.pro/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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