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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Zunoy Bug Tracker is an online platform designed for the reporting, organization, assignment, and management of software bugs and issues. Teams have the ability to generate bug reports that include essential information such as descriptions, images, attachments, comments, priority levels, severity ratings, tags, and deadlines. Issues can be delegated to specific team members and monitored through various workflow stages using table, Kanban, and card views. The platform allows for bug reporting through a variety of channels, including the web application, a website widget, a Chrome extension, a mobile app, email, Slack, Microsoft Teams, Discord, an API, and webhooks. In addition, it offers project analytics, activity tracking, timesheets, custom fields, access controls, audit trails, notifications, and a knowledge base for documenting resolved issues and their root causes. Enhanced by AI-assisted features, the tool can aid in streamlining reports, detecting potential duplicate bugs, recommending priority and severity levels, suggesting ownership, and providing summaries of issue information. Furthermore, this comprehensive solution aims to improve team collaboration and efficiency in managing software development challenges.

Description

Stay attuned to the nuances of product quality with unitQ Monitor, which evaluates key customer feedback channels—such as App Store reviews, Zendesk inquiries, and social media platforms—in more than 100 languages to identify potential product issues as they arise. With a wealth of user opinions circulating about your product, unitQ Monitor empowers you to actively listen. Through comprehensive cross-channel monitoring, unitQ Monitor meticulously examines customer sentiments across various platforms, including the App Store, Zendesk, Reddit, and Twitter, among others. The insights gained are not confined to a specific locale; they are globally sourced, as we translate feedback from over 100 languages into English for broader analysis. By leveraging machine learning, we effectively sift through translated feedback to minimize noise and false alarms, bringing to light actionable Quality Issues that might otherwise go unnoticed. Additionally, unitQ Monitor provides real-time dashboards and reports that highlight trending Quality Issues, ensuring you remain informed about the most pressing concerns your customers have. This proactive approach allows businesses to swiftly address issues and enhance overall customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Discord Yes 
Microsoft Teams Yes 
Reddit No 
Slack Yes 
Telegram Yes 

Integrations

Discord No 
Microsoft Teams No 
Reddit Yes 
Slack No 
Telegram No 

Pricing Details

$4/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mentcube Innovations Pvt Ltd

Website

zunoy.com/bugtracker

Vendor Details

Company Name

unitQ

Founded

2018

Country

United States

Website

www.unitq.com

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management No 
Workflow Management Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

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