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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Zunoy Bug Tracker is an online platform designed for the reporting, organization, assignment, and management of software bugs and issues. Teams have the ability to generate bug reports that include essential information such as descriptions, images, attachments, comments, priority levels, severity ratings, tags, and deadlines. Issues can be delegated to specific team members and monitored through various workflow stages using table, Kanban, and card views. The platform allows for bug reporting through a variety of channels, including the web application, a website widget, a Chrome extension, a mobile app, email, Slack, Microsoft Teams, Discord, an API, and webhooks. In addition, it offers project analytics, activity tracking, timesheets, custom fields, access controls, audit trails, notifications, and a knowledge base for documenting resolved issues and their root causes. Enhanced by AI-assisted features, the tool can aid in streamlining reports, detecting potential duplicate bugs, recommending priority and severity levels, suggesting ownership, and providing summaries of issue information. Furthermore, this comprehensive solution aims to improve team collaboration and efficiency in managing software development challenges.

Description

Zunoy Knowledgebase serves as a comprehensive documentation platform that allows teams to systematically manage product, technical, and organizational information in a centralized location. It is suitable for various types of content, including API documentation, FAQs, user manuals, tutorials, release notes, and internal records. With a user-friendly rich text editor, individuals can easily create and modify articles, categorize pages, and link related content for better navigation. The built-in search functionality ensures that users can quickly locate information without the hassle of sifting through extensive documentation. Additionally, version control features allow teams to monitor updates and handle multiple documentation versions efficiently. Access controls provide a way to regulate who can view or edit specific content, and templates streamline the process of creating similar articles. The platform also boasts AI-enhanced capabilities, analytics for performance tracking, feedback mechanisms, and options for custom branding. Zunoy Knowledgebase is versatile enough to be utilized for customer-facing support materials or as an internal repository for product teams, developers, support personnel, and other staff members. Ultimately, it empowers teams to maintain an organized and accessible knowledge hub that enhances collaboration and information sharing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Discord Yes 
Microsoft Teams Yes 
Slack Yes 
Telegram Yes 

Integrations

Discord No 
Microsoft Teams No 
Slack No 
Telegram No 

Pricing Details

$4/month
Free Trial No 
Free Version Yes 

Pricing Details

$4/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mentcube Innovations Pvt Ltd

Website

zunoy.com/bugtracker

Vendor Details

Company Name

Mentcube Innovations Pvt Ltd

Website

zunoy.com/knowledgebase

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management No 
Workflow Management Yes 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

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