Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them.
SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement.
It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle.
Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.
Description
Enhance the efficiency of your entire direct and indirect sales teams—including Field Operations Specialists, in-store promoters, dealer sales teams, and pre-sales teams—by leveraging the powerful capabilities of zigihub's machine learning-driven sales CRM, which significantly improves sales performance. With a mobile CRM solution, your sales personnel can remain productive even while out in the field. In addition, zigihub offers comprehensive digital marketing services designed to elevate your online presence and generate more leads for your website. By utilizing our offshore marketing organization, you can achieve savings of 60-70% compared to competitors while still receiving superior results. Our fully integrated platform and unified data model guarantee that your information is effectively harnessed across CRM, sales automation, and marketing automation processes. We also provide predefined master data and optimal parameters to ensure your data is properly configured and immediately actionable, facilitating a seamless transition to enhanced productivity. Ultimately, this tailored approach can lead to a significant transformation in how your teams operate and achieve their targets.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
BigCommerce
Yes
Blogger
Yes
CoreCommerce
Yes
GoDaddy
Yes
Google Tag Manager
Yes
Mad Mimi
Yes
Matomo
Yes
Progress Sitefinity
Yes
Shift4Shop
Yes
Integrations
ActiveCampaign
No
BigCommerce
No
Blogger
No
CoreCommerce
No
GoDaddy
No
Google Tag Manager
No
Mad Mimi
No
Matomo
No
Progress Sitefinity
No
Shift4Shop
No
Pricing Details
$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month
Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing
Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels
Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing
Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels
Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Trial
Yes
Free Version
Yes
Pricing Details
$24 per user per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/salesiq/
Vendor Details
Company Name
Zigihub
Founded
2014
Country
India
Website
zigihub.com
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
Yes
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Sales Enablement
Collaboration
No
Contact Management
No
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Sales Engagement
CRM Integration
No
Call Scripts / Call Steps
No
Email Sequences
No
Email Tracking / Automation
No
Lead Management
No
Reporting / Analytics
No
Sales / Voice Dialer
No
Sales Automation
No
Search
No
Task Management
No
Templates
No
Workflow Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
No
Territory Management
No