Average Ratings 3 Ratings

Total
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Zoho Connect simplifies your workflow and automates your operational processes. This cloud-based collaboration tool for project management is suitable for all businesses. It promotes faster communication and better collaboration between teams. Zoho Connect is powerful and scalable. It allows users to create an enterprise social network that allows workers to collaborate on projects and connect in a seamless, cost-efficient way. Zoho Connect allows users to have real-time conversations, share ideas, create apps, contact other members, build their knowledge base and manage their work plans.

Description

Eeedo Desk offers a comprehensive omnichannel customer service platform that integrates various communication methods into one cohesive tool. This innovative software is designed for efficient management of customer service and complaints across all channels. Additionally, it allows users to track maintenance data for vehicles, rolling stock, and various equipment through a cloud-based fleet maintenance system. With our solution, you can effectively manage customer service tickets and address complaints by receiving submissions from email, call center tools, your website, and social media platforms. If more information is required, customer service representatives can seamlessly delegate tasks to the appropriate individuals within your organization. By utilizing our cloud-based software, you can enhance the speed and quality of your customer service, ultimately leading to improved satisfaction and loyalty. In today's fast-paced environment, having a reliable system like Eeedo Desk is crucial for staying ahead of customer expectations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
Botmaker Yes 
Box Yes 
Cognito Forms Yes 
Constant Contact Lead Gen & CRM Yes 
Dropbox Yes 
GitHub Yes 
Google Calendar Yes 
Google Drive Yes 
Lucidchart Yes 
Microsoft OneDrive Yes 
Retently Yes 
Slack Yes 
Stackreaction Yes 
Visual Visitor Yes 
Workato Yes 
Zoho Directory Yes 
Zoho Flow Yes 
Zoho Projects Yes 
Zoho Writer Yes 

Integrations

Asana No 
Botmaker No 
Box No 
Cognito Forms No 
Constant Contact Lead Gen & CRM No 
Dropbox No 
GitHub No 
Google Calendar No 
Google Drive No 
Lucidchart No 
Microsoft OneDrive No 
Retently No 
Slack No 
Stackreaction No 
Visual Visitor No 
Workato No 
Zoho Directory No 
Zoho Flow No 
Zoho Projects No 
Zoho Writer No 

Pricing Details

$1/user/month
Internal network:
Enterprise plan: $1 per user/month | $10 per user/year
Ultimate plan: $3 per user/month | $30 per user/year

External network:
Enterprise plan (Unlimited users): $115 per month | $1150 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/connect/

Vendor Details

Company Name

eeedo

Founded

2010

Country

Finland

Website

eee.do/

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Community

Content Management No 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing No 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Intranet

Activity / News Feed Yes 
Blogs No 
Calendar Management Yes 
Content Management Yes 
Discussions / Forums Yes 
Employee Directory Yes 
Knowledge Management Yes 
Policy Management Yes 
Search Yes 
Wiki No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation No 
File Sharing Yes 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management No 
Task Management Yes 
Team Chat Yes 

Social Networking

Activity / News Feed Yes 
Advertising Management No 
Blogs Yes 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Product Features

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs Yes 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

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