Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

Zoho Connect simplifies your workflow and automates your operational processes. This cloud-based collaboration tool for project management is suitable for all businesses. It promotes faster communication and better collaboration between teams. Zoho Connect is powerful and scalable. It allows users to create an enterprise social network that allows workers to collaborate on projects and connect in a seamless, cost-efficient way. Zoho Connect allows users to have real-time conversations, share ideas, create apps, contact other members, build their knowledge base and manage their work plans.

Description

Zoho FSM is the one-stop field service platform that caters to the needs of service businesses, manufacturers, and contractors. It optimizes everyday tasks, increases productivity on the field, and systemizes back-end operations. Zoho FSM helps process service requests efficiently with advanced work order management. It simplifies sending cost estimates and creating work orders. The ideal resource can be chosen and scheduled on the Dispatch Console with Gantt charts, map view, and live location tracking. Zoho FSM enables businesses to manage large, diverse teams with efficient workforce management and distinct user profiles. The Zoho FSM mobile app is available for Android and iOS. It lets field agents log timesheets, share notes and images, create service reports, and take up follow-up jobs. Zoho FSM allows branded invoice creation on the web and mobile app. Powered by the Zoho Finance Suite, it supports multiple currencies, region-specific taxes, and online payment gateways.  Zoho FSM is customizable to suit different industries. It also integrates with Zoho CRM and Zoho Inventory for sales and stock management. Beyond this, it supports REST APIs for third-party integrations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Zoho Flow Yes 
Bigin by Zoho CRM No 
Box Yes 
Constant Contact Lead Gen & CRM Yes 
Dropbox Yes 
Google Calendar Yes 
Google Drive Yes 
Lucidchart Yes 
Microsoft OneDrive Yes 
Retently Yes 
Slack Yes 
Stackreaction Yes 
Visual Visitor Yes 
Workato Yes 
Zoho CRM No 
Zoho Desk No 
Zoho Inventory No 
Zoho RPA Yes 
Zoho Writer Yes 

Integrations

Zapier Yes 
Zoho Flow Yes 
Bigin by Zoho CRM Yes 
Box No 
Constant Contact Lead Gen & CRM No 
Dropbox No 
Google Calendar No 
Google Drive No 
Lucidchart No 
Microsoft OneDrive No 
Retently No 
Slack No 
Stackreaction No 
Visual Visitor No 
Workato No 
Zoho CRM Yes 
Zoho Desk Yes 
Zoho Inventory Yes 
Zoho RPA No 
Zoho Writer No 

Pricing Details

$1/user/month
Internal network:
Enterprise plan: $1 per user/month | $10 per user/year
Ultimate plan: $3 per user/month | $30 per user/year

External network:
Enterprise plan (Unlimited users): $115 per month | $1150 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/connect/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/fsm/

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Community

Content Management No 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing No 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Intranet

Activity / News Feed Yes 
Blogs No 
Calendar Management Yes 
Content Management Yes 
Discussions / Forums Yes 
Employee Directory Yes 
Knowledge Management Yes 
Policy Management Yes 
Search Yes 
Wiki No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation No 
File Sharing Yes 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management No 
Task Management Yes 
Team Chat Yes 

Social Networking

Activity / News Feed Yes 
Advertising Management No 
Blogs Yes 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses Yes 
For HVAC Yes 
For Plumbers Yes 
For Roofers Yes 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

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