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Average Ratings 0 Ratings
Description
Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.
Description
aiQuote is an AI answering and quote generation platform built for businesses that do not want missed calls to turn into lost customers. The service answers calls instantly at any time of day, captures key customer details, and helps determine whether the caller is a real lead or spam. Businesses can use aiQuote to automate phone intake, gather quote requirements, calculate pricing, and send customers a custom quote quickly. The platform also supports SMS and email follow-ups, making it easier to keep prospects engaged after the call. Its CRM syncing capabilities help companies log inquiries, store lead information, and keep customer records organized. aiQuote can handle multiple calls at once, helping businesses manage higher call volume without hiring additional staff. The setup process includes submitting business details, discussing agent questions and workflows in a strategy meeting, and building and testing the AI agent before launch. By replacing manual phone answering and slow quote preparation, aiQuote helps teams respond faster and work more efficiently. The platform is designed to give businesses more free time while improving lead capture, customer communication, and sales follow-through.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Cloud Platform
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$200/month/location
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Zocdoc
Founded
2007
Country
United States
Website
www.zocdoc.com/about/ai-phone-assistant/
Vendor Details
Company Name
aiQuote
Founded
2024
Country
United States
Website
aiquote.co