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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Zence 360 is a powerful Customer Data Platform (CDP) that helps businesses consolidate customer data from multiple channels, providing a unified and in-depth view of each customer. It turns raw data into actionable insights, enabling companies to personalize marketing efforts and improve engagement strategies. The platform allows businesses to segment customers more accurately, ensuring that the right message reaches the right audience at the optimal time. By integrating with over 100 systems, Zence 360 offers seamless functionality across various platforms, enhancing its ability to support diverse customer engagement strategies. With the power of segmentation, businesses can increase the precision of their marketing campaigns, ultimately boosting customer satisfaction and loyalty.

Description

Eliminate the hassle of analyzing fragmented data from multiple sources to identify opportunities for revenue growth and churn risks. Instead, consolidate your product, customer, and subscription information within journy.io to uncover the ideal customer profiles along with their preferred features, enabling you to interact effectively with the most promising accounts and users. Gain profound insights into the key data points and usage patterns that significantly influence acquisition, conversion, expansion, and churn rates. Activate automated playbooks tailored to specific users from both promising and less promising accounts to achieve your desired goals in conversion, expansion, and retention. Additionally, refine these strategies continuously to enhance effectiveness. Streamline your engagement processes by integrating with third-party applications, leveraging real-time, live-synced product data. journy.io can initiate email drip campaigns, generate sales tasks within your CRM, launch in-app onboarding sequences, or send notifications to your team via Slack, ensuring that your engagement efforts are coordinated and timely. By utilizing these capabilities, you can create a more cohesive and efficient approach to customer interaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Appcues No 
Baremetrics No 
Brevo No 
Calendly No 
Close No 
Customer.io No 
Intercom No 
Leadfeeder No 
Mailchimp No 
PHP No 
Recurly No 
Retool No 
Ruby No 
Segment No 
Snowflake No 
Squarespace No 
Stripe No 
Teamleader No 
Typeform No 
Zapier No 

Integrations

Appcues Yes 
Baremetrics Yes 
Brevo Yes 
Calendly Yes 
Close Yes 
Customer.io Yes 
Intercom Yes 
Leadfeeder Yes 
Mailchimp Yes 
PHP Yes 
Recurly Yes 
Retool Yes 
Ruby Yes 
Segment Yes 
Snowflake Yes 
Squarespace Yes 
Stripe Yes 
Teamleader Yes 
Typeform Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€200 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Easyrewardz

Founded

2011

Country

India

Website

zencecrm.com

Vendor Details

Company Name

journy.io

Founded

2019

Country

Belgium

Website

www.journy.io

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

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