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Average Ratings 0 Ratings
Description
Zen Solutions offers a bilingual AI receptionist for small businesses, capable of handling phone calls in both French and English. This intelligent voice agent responds to common customer inquiries regarding services, operating hours, pricing, and service areas, in addition to managing appointment bookings, rescheduling, and cancellations directly in the business's chosen calendar, whether it be Google or Outlook. When necessary, it can transfer calls to a human representative after first consulting the caller. Additionally, it is equipped to respond to text messages from customers. Each AI agent is tailored to the specific needs of the client's business and undergoes verification by a member of our team to ensure quality before interacting with customers. Businesses can monitor all incoming calls through their client interface. This AI receptionist is part of a comprehensive platform designed for small enterprises, which includes website management, customer relationship management (CRM), online booking, text messaging, email, and invoicing features. For a demonstration, you can call 438 544-5191, where you will experience our AI agent in action. This innovative solution aims to enhance customer engagement while streamlining operations for small business owners.
Description
Fonio serves as an AI-driven phone assistant that operates continuously, managing calls and conversations with a level of human-like responsiveness. It is capable of receiving incoming calls, interpreting the requests of each caller, addressing frequently asked questions, gathering organized information, escalating urgent matters or specialized questions, arranging appointments, and providing transcripts or callback notes when staff members are unavailable. Businesses have the flexibility to customize the assistant's voice, language preferences, greeting message, in-call actions, escalation procedures, and post-call processes without needing to write any code. Additionally, Fonio efficiently manages multiple calls simultaneously, which helps teams minimize missed calls and reduce wait times during peak hours. Its multilingual capabilities encompass over 35 languages, enabling it to automatically identify the language spoken by the caller, respond suitably, and even switch languages mid-conversation if necessary. The assistant seamlessly integrates with various calendar tools, customer relationship management systems, databases, and internal platforms via native integrations and APIs, facilitating tasks such as checking availability, retrieving data, and logging information. With Fonio's advanced features, businesses can enhance their communication efficiency and improve overall customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Cal.com
No
Calendly
No
HubSpot CRM
No
Mailchimp
No
Make
No
Notion
No
Salesforce
No
Slack
No
Trello
No
WhatsApp
No
Integrations
Cal.com
Yes
Calendly
Yes
HubSpot CRM
Yes
Mailchimp
Yes
Make
Yes
Notion
Yes
Salesforce
Yes
Slack
Yes
Trello
Yes
WhatsApp
Yes
Pricing Details
$99.98/month (CAD, plus taxes)
Free Trial
Yes
Free Version
No
Pricing Details
€99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Zen Solutions
Founded
2026
Country
Canada
Website
zen-solutions.net
Vendor Details
Company Name
fonio
Founded
2024
Country
Austria
Website
www.fonio.ai/