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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Zen Solutions offers a bilingual AI receptionist for small businesses, capable of handling phone calls in both French and English. This intelligent voice agent responds to common customer inquiries regarding services, operating hours, pricing, and service areas, in addition to managing appointment bookings, rescheduling, and cancellations directly in the business's chosen calendar, whether it be Google or Outlook. When necessary, it can transfer calls to a human representative after first consulting the caller. Additionally, it is equipped to respond to text messages from customers. Each AI agent is tailored to the specific needs of the client's business and undergoes verification by a member of our team to ensure quality before interacting with customers. Businesses can monitor all incoming calls through their client interface. This AI receptionist is part of a comprehensive platform designed for small enterprises, which includes website management, customer relationship management (CRM), online booking, text messaging, email, and invoicing features. For a demonstration, you can call 438 544-5191, where you will experience our AI agent in action. This innovative solution aims to enhance customer engagement while streamlining operations for small business owners.

Description

Fonio serves as an AI-driven phone assistant that operates continuously, managing calls and conversations with a level of human-like responsiveness. It is capable of receiving incoming calls, interpreting the requests of each caller, addressing frequently asked questions, gathering organized information, escalating urgent matters or specialized questions, arranging appointments, and providing transcripts or callback notes when staff members are unavailable. Businesses have the flexibility to customize the assistant's voice, language preferences, greeting message, in-call actions, escalation procedures, and post-call processes without needing to write any code. Additionally, Fonio efficiently manages multiple calls simultaneously, which helps teams minimize missed calls and reduce wait times during peak hours. Its multilingual capabilities encompass over 35 languages, enabling it to automatically identify the language spoken by the caller, respond suitably, and even switch languages mid-conversation if necessary. The assistant seamlessly integrates with various calendar tools, customer relationship management systems, databases, and internal platforms via native integrations and APIs, facilitating tasks such as checking availability, retrieving data, and logging information. With Fonio's advanced features, businesses can enhance their communication efficiency and improve overall customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

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Integrations

Cal.com No 
Calendly No 
HubSpot CRM No 
Mailchimp No 
Make No 
Notion No 
Salesforce No 
Slack No 
Trello No 
WhatsApp No 
monday CRM No 
n8n No 

Integrations

Cal.com Yes 
Calendly Yes 
HubSpot CRM Yes 
Mailchimp Yes 
Make Yes 
Notion Yes 
Salesforce Yes 
Slack Yes 
Trello Yes 
WhatsApp Yes 
monday CRM Yes 
n8n Yes 

Pricing Details

$99.98/month (CAD, plus taxes)
Free Trial Yes 
Free Version No 

Pricing Details

€99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Zen Solutions

Founded

2026

Country

Canada

Website

zen-solutions.net

Vendor Details

Company Name

fonio

Founded

2024

Country

Austria

Website

www.fonio.ai/

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