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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Are you frustrated with telecom and UCaaS providers that fail to listen, offer generic solutions, and leave you feeling overwhelmed? We simplify the complexities of UCaaS by breaking down the advantages and disadvantages, enabling you to select the perfect tools for calls, meetings, and messaging. Our dedicated team advocates for your needs behind the scenes, ensuring you receive precisely what you desire. Enjoy the empowerment that comes with streamlined management of your communication technology, even as you support thousands of users. We take care of the setup and are always available for assistance when required. You deserve to confidently choose, implement, and support your UC technology, and our fully managed unified communications services are designed to do just that! We collaborate with you to create your ideal collaboration solution, assist with cloud migration, and provide ongoing support. With our unified communications software, user provisioning becomes a breeze. You can easily integrate and manage UC tools and platforms such as Cisco and Microsoft Teams all from a single dashboard, allowing you to onboard or offboard users in just a few clicks without any hassle. Plus, our commitment to your satisfaction means that we are always looking for ways to enhance your experience and ensure your success.

Description

nGeniusONE is NETSCOUT’s enterprise-grade observability platform built to monitor today’s distributed and hybrid IT environments. It delivers continuous, real-time visibility into network and application performance across on-premises, cloud, and remote locations. Using Smart Data from InfiniStreamNG and vSTREAM appliances, the solution provides actionable analytics for faster troubleshooting. IT teams gain contextual insights into application behavior, service dependencies, and traffic flows. nGeniusONE helps ensure consistent digital user experiences for employees and customers alike. The platform supports proactive performance management during infrastructure changes and migrations. Scalable deployment options allow organizations to adapt observability as business needs evolve. Flexible hardware, software, and virtual appliance models simplify implementation. Real-time dashboards and diagnostics reduce operational complexity. nGeniusONE enables IT teams to move from reactive issue response to predictive performance management.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8x8 Yes 
Cisco AnyConnect Yes 
DNSWatch No 
Microsoft 365 Yes 
Microsoft Teams Yes 
NETSCOUT vSTREAM No 
RingCentral RingEX Yes 
ServiceNow Yes 
Spiceworks MSP Yes 
ThreatQ No 
ThreatSync No 
cPacket No 

Integrations

8x8 No 
Cisco AnyConnect No 
DNSWatch Yes 
Microsoft 365 No 
Microsoft Teams No 
NETSCOUT vSTREAM Yes 
RingCentral RingEX No 
ServiceNow No 
Spiceworks MSP No 
ThreatQ Yes 
ThreatSync Yes 
cPacket Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ZIRO

Founded

2010

Country

Canada

Website

goziro.com

Vendor Details

Company Name

NETSCOUT

Founded

1984

Country

United States

Website

www.netscout.com/product/ngeniusone-platform

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

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