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features
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support

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Description

Streamline your room pricing and boost your earnings effortlessly with ZEN Express. With the innovative pricing robot, you can anticipate future demand and enhance your revenue potential. Experience the convenience of 365-day automated pricing, allowing you to focus on other vital aspects of your business. Enjoy complete control with customizable preferences that are incredibly user-friendly. Our automated pricing system extends a full year ahead, enabling you to stay competitive in the market. Analyze competitors and make informed pricing decisions with ease. Tailor your pricing strategies using our straightforward parameters to achieve up to a 30% revenue increase while simultaneously reducing costs. Our advanced analytics dashboard provides real-time insights into your business performance. The adaptive AI pricing model fine-tunes prices based on current market trends, historical data, and various other factors. Schedule a 30-minute demo session to delve deeper into understanding your business needs and discover how we can assist you in saving time and money while expanding your operations. Additionally, ZEN Hospitality Solutions integrates and automates all your responsibilities, encompassing everything from pricing to property management and channel management, ensuring a comprehensive solution for your hospitality needs. Together, we can revolutionize your approach to revenue management and operational efficiency.

Description

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Amplify No 
AWS Backup No 
Agoda Yes 
Airbnb Yes 
Azure Application Gateway No 
Booking.com Yes 
Expedia Yes 
Facebook Messenger No 
Google No 
PayPal Checkout No 
Rakuten Intelligence Yes 
Stripe Corporate Card No 
Telegram No 
WhatsApp No 
eZee Absolute Yes 

Integrations

AWS Amplify Yes 
AWS Backup Yes 
Agoda No 
Airbnb No 
Azure Application Gateway Yes 
Booking.com No 
Expedia No 
Facebook Messenger Yes 
Google Yes 
PayPal Checkout Yes 
Rakuten Intelligence No 
Stripe Corporate Card Yes 
Telegram Yes 
WhatsApp Yes 
eZee Absolute No 

Pricing Details

$75 per month
Free Trial No 
Free Version Yes 

Pricing Details

5usd/per room/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ZEN Hospitality Solutions

Country

Indonesia

Website

www.zen-hs.com/en/express

Vendor Details

Company Name

icibot

Founded

2016

Country

Turkey

Website

icibot.com/en/

Product Features

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

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