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Average Ratings 1 Rating
Description
Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.
Description
Enhance customer loyalty through the use of Yelp WiFi by gathering customer data, distributing promotions, and fostering loyalty. When guests connect to your complimentary WiFi, they will see a customized sign-in page that reflects your brand. This allows you to target customers effectively with simple-to-create email promotions that encourage repeat visits. Cultivating a strong presence on Yelp builds trust among potential customers, making them more likely to choose your business. You can manage your Yelp page for free, or opt for an upgrade to differentiate yourself from competitors. By being visible to potential customers searching for local businesses, you can expand your reach significantly. Additionally, Yelp Connect enables you to share regular updates, keeping prospective customers informed about your offerings. Utilize marketing and front-of-house tools like Waitlist, Reservations, and Takeout to convert casual visitors into loyal patrons. To further expand your local services and home business, Yelp provides a variety of solutions designed to attract a larger customer base and enhance your overall visibility. Consistently engaging with your audience can create a thriving community around your brand.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Yelp
Yes
Apple Maps
Yes
ClickSend
No
Constant Contact
No
Google Cloud Search
Yes
LeadsBridge
No
Yelp Guest Manager
Yes
Integrations
Yelp
Yes
Apple Maps
No
ClickSend
Yes
Constant Contact
Yes
Google Cloud Search
No
LeadsBridge
Yes
Yelp Guest Manager
No
Pricing Details
$129 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
business.yelp.com/restaurants/products/yelp-host/
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
www.yelpwifi.com
Product Features
Product Features
WiFi Marketing
Automated Emails
Yes
Branded Splash Page
Yes
Customer Analytics
Yes
Data Export
Yes
Data Privacy Compliance
Yes
Lead Capture
Yes
Location Heatmaps
Yes
Loyalty Program
Yes
Review Platform Integration
Yes
SMS Marketing
Yes
Social Media Integration
Yes
Surveys
Yes
Time Limited WiFi
Yes
Trigger Campaigns
Yes