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Description
This unique user repository provides information about the arrivals and departures for employees, temporary workers, service providers, and others. In real-time. You can launch account suspension/creation actions with packages you have created. Youzer connects with all your applications to monitor and analyse all access accounts. Regularly verify the alignment of each employee’s authorisations. Everyone has the right to access what they need. Regular analysis of accounts that are missing authorizations, inconsistent authorisations, access rights, sensitive security groups, and other issues is necessary. A sales person, a technician, a consultant... The profile of the user that arrives will determine which account needs to be created. You can create the right accounts for the right people with the resource packages.
Description
ky2help®, an intuitive, all-in-one software that manages IT and Enterprise Service Management, is available. The standard software is Serview-certified and provides ITIL processes straight out of the box. ky2help is flexible and simple enough to deliver processes to all business units within the shortest time possible. ky2help can be adapted to your system in a way that is flexible and easy to integrate. The implementation is quick and requires little maintenance. Service-intensive companies often have more complex workflows, processes, and supply chains than companies that are strictly production. The ky2help®,Service management platform, helps companies manage their service processes. It is ky2help®, a central solution that allows for efficient management of company-wide processes and better resource control. The ideal scenario is that the entire business process chain can easily be mapped and processed electronically.
API Access
Has API
Yes
API Access
Has API
No
Integrations
360Learning
Yes
Asana
Yes
BambooHR
Yes
Bitbucket
Yes
Box
Yes
Eurecia
Yes
Freshdesk
Yes
Google Workspace
Yes
Intercom
Yes
Jira Work Management
Yes
Integrations
360Learning
No
Asana
No
BambooHR
No
Bitbucket
No
Box
No
Eurecia
No
Freshdesk
No
Google Workspace
No
Intercom
No
Jira Work Management
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
YOUZER
Founded
2017
Country
France
Website
www.youzer.net
Vendor Details
Company Name
KYBERNA AG
Founded
1986
Country
Liechtenstein
Website
www.kyberna.com
Product Features
Identity Management
Access Certification
Yes
Compliance Management
Yes
Multifactor Authentication
No
Password Management
No
Privileged Account Management
Yes
Self-Service Access Request
Yes
Single Sign On
No
User Activity Monitoring
Yes
User Provisioning
Yes
IT Asset Management
Asset Tracking
No
Audit Management
Yes
Compliance Management
No
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
No
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
No
Requisition Management
Yes
Supplier Management
No
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
No
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
No
Knowledge Management
Yes
Release Management
No
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
No
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes
User Provisioning and Governance
Access Governance
No
Access Verification Workflow
No
Audits / Reports
No
Automatic Provisioning / Deprovisioning
No
Delegated Access Authorization
No
Identity Synchronization
No
Lifecycle Management
No
Multi-Factor Authentication (MFA)
No
Password Management
No
Policy Enforcement
No
Single Sign-On (SSO)
No
User Self-Service
No
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
No
Requisition Management
No
Supplier Management
No
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
Yes
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
No
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
Yes
Self Service Portal
Yes
