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Description
Dynamic and focused on results, XRM is an all-encompassing CRM solution specifically designed for dealers, allowing you to enhance your profits while minimizing vendor costs. Whether you're on the sales floor or engaging with customers online, you can effortlessly track all showroom activities in real time. By integrating with external lead providers, you ensure that no sales opportunities slip through the cracks. Manage customer interactions and complete essential tasks directly from your mobile device, enabling you to maintain a seamless workflow. Effortlessly handle customer data and interactions wirelessly to streamline processes. Speed up deal processing with features like license plate and driver's license scanning, ensuring efficiency at every step. Keep track of internet leads in real time and manage follow-up tasks from anywhere. Gain insights into available incentives and factory programs tailored to vehicle choices and customer credit profiles. Fine-tune payment options with flexibility in retail, leasing, and balloon arrangements. Reduce deal times significantly by utilizing professional electronic paperwork, ensuring a smoother transaction experience. With XRM, you can always stay informed about showroom activities as they unfold in real time.
Description
myKaarma is founded on a cutting-edge communications and payment system that utilizes intuitive design processes to foster outstanding interactions with customers. Our comprehensive range of solutions and integrations empowers dealerships to tailor their selections to meet diverse needs. Consequently, your dealership can provide remarkable interactions for auto service clients, fostering loyalty and encouraging them to return. Each myKaarma product incorporates the principle of "Natural Design," reflecting our philosophy that one should not have to exert additional effort to complete tasks efficiently. By engaging directly in the workflows ourselves, we gain a deep understanding of the processes, ensuring they seamlessly integrate into the daily routines of dealership employees while minimizing fatigue associated with tasks. This commitment ultimately leads to an unparalleled automotive service experience for every customer, enhancing satisfaction and trust in the dealership. Additionally, our approach not only streamlines operations but also elevates the overall service quality provided to customers.
API Access
Has API
API Access
Has API
Integrations
Dealertrack DMS
Amazon Web Services (AWS)
Authorize.Net
Auto/Mate
AutoPoint
CardConnect
DealerBuilt
Fiserv
Google
Heartland Payment Processing
Integrations
Dealertrack DMS
Amazon Web Services (AWS)
Authorize.Net
Auto/Mate
AutoPoint
CardConnect
DealerBuilt
Fiserv
Google
Heartland Payment Processing
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Affinitiv
Country
United States
Website
www.affinitiv.com/sales/xrm/
Vendor Details
Company Name
myKaarma
Founded
2012
Country
United States
Website
mykaarma.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content