Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software.
It provides many tools essential for your call center activities, in addition to Omnichannel modules.
- IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors.
- WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents.
XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.
Description
Myphoner is a new approach to cold calling and following up with prospects.
You can quickly and easily dial through a list to find the right lead. You can use the Myphoner power dialer for instant access to the next lead in your queue.
Queue-based lead routing and dynamic distribution keep you close to the cash.
Register now to get Myphoner 14-days free!
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon Lex
Yes
Easyflow
No
Facebook
Yes
Freshdesk
Yes
Freshsales
Yes
HubSpot Data Hub
No
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Nekton.ai
No
Plivo
Yes
Integrations
Amazon Lex
No
Easyflow
Yes
Facebook
No
Freshdesk
No
Freshsales
No
HubSpot Data Hub
Yes
Microsoft Dynamics 365
No
Microsoft Teams
No
Nekton.ai
Yes
Plivo
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$16/per year/per seat
Free Plan
Basic Plan: $19 monthly | $16 per month on the annual plan
Plus Plan: $29 monthly | $25 per month on the annual plan
Premium Plan: $49 | $39 per month on the annual plan
Basic Plan: $19 monthly | $16 per month on the annual plan
Plus Plan: $29 monthly | $25 per month on the annual plan
Premium Plan: $49 | $39 per month on the annual plan
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Xenialab
Founded
2007
Country
Italy
Website
www.xcally.com
Vendor Details
Company Name
Myphoner
Founded
2013
Country
Denmark
Website
www.myphoner.com
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
No
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
No
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Lead Management
Activity Tracking
Yes
Campaign Management
Yes
Lead Capture
No
Lead Distribution
Yes
Lead Nurturing
Yes
Lead Scoring
No
Lead Segmentation
Yes
Pipeline Management
Yes
Prospecting Tools
Yes
Source Tracking
No
Sales Enablement
Collaboration
No
Contact Management
Yes
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
No
Performance Management
Yes
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No