Average Ratings 22 Ratings
Average Ratings 0 Ratings
Description
WhatsApp offers a messaging platform that is fast, straightforward, secure, and free*, accessible on mobile devices globally. Designed with small business owners in mind, WhatsApp Business is available for download at no cost, allowing users to create catalogs that highlight their products and services. Furthermore, it provides tools that facilitate easy communication with customers by automating responses, sorting messages, and enabling quick replies. In addition to supporting small enterprises, WhatsApp also assists medium and large businesses in delivering customer support and crucial notifications. To discover more about the WhatsApp Business API, you can visit their website. Privacy is a priority on WhatsApp, which is why our latest app versions feature end-to-end encryption, ensuring that your most intimate conversations remain confidential. With this security measure, only you and your conversation partner can access your messages and calls, safeguarding them from interception by anyone else, including WhatsApp itself. This commitment to security reinforces our dedication to maintaining your privacy while you connect with others.
Description
urLive makes it simple for your customers to start a high-definition, live video call to your team.
A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal.
Unlike teleconferencing services:
• Your team can answer multiple, simultaneous inbound video calls from the same link.
• No download, install, password, or account creation required.
• Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link.
• Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications.
• Video calls are made from any platform or device via a browser.
• Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise.
• Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring.
• Includes an option to schedule calls.
• Capacity Services™ can answer calls when your team is unavailable
Personalize engagement with customer-initiated live video calls
API Access
Has API
No
API Access
Has API
No
Integrations
Albumm
Yes
BestDoc
Yes
BotSpace
Yes
ChatOga
Yes
Connectly
Yes
Dyalogo
Yes
Enginehire
Yes
GO Keyboard
Yes
GPTfy
Yes
Global Relay
Yes
Integrations
Albumm
No
BestDoc
No
BotSpace
No
ChatOga
No
Connectly
No
Dyalogo
No
Enginehire
No
GO Keyboard
No
GPTfy
No
Global Relay
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$450 per month
Our pricing is competitive with a business phone line or a VOIP account.
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Meta
Founded
2004
Country
United States
Website
www.whatsapp.com
Vendor Details
Company Name
urLive
Founded
2017
Country
Canada
Website
www.url.live/
Product Features
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
No
Print Management
No
Template Management
No
Video Content
Yes
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
Yes
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
Yes
Social Sharing
No
Survey Management
No
Telephony
Yes
Video Chat
Yes
Voice Chat
Yes
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
Yes
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
Yes
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
No
Chat / Messaging
Yes
Discussion Threads
No
File Sharing
No
Mobile Access
Yes
Push Notifications
Yes
Search
No
Surveys & Feedback
No
Task Management
No
Video Conferencing
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
Yes
Video Content
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
Yes
Task Management
No
Video Conferencing
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No