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Average Ratings 1 Rating
Description
Webphone serves as a premier lead management platform that revolutionizes how you engage with customers, ultimately enhancing your sales performance. By delivering tailored guidance at crucial moments, it offers a complete communication solution encompassing voice, video, and chat, while also broadening your service and sales avenues through seamless integration of SMS, email, and instant messaging. The platform effectively links campaigns, calls, and conversions to streamline lead tracking, consolidating all lead information from its source to the final sale outcome without requiring complex integrations. This all-encompassing lead management system empowers your business by elevating your customer service, refining your strategies, and driving increased sales. With Webphone's Intelligent Tracking, you gain invaluable insights into potential customers from initial contact to final closure, enabling you to fine-tune your marketing efforts and maximize sales opportunities. Moreover, the Analytics Dashboard provided by Webphone ensures you have a comprehensive overview of the effectiveness of your communications, enhancing your decision-making process for future campaigns. This holistic approach not only strengthens your operational efficiency but also positions your business for sustainable growth and success in the competitive market.
Description
Enhance your team's efficiency with the eTollFree Predictive Dialer, a solution that provides a fully customizable business phone system along with a webphone designed for contact centers, enabling small businesses to meet their customer service obligations. This versatile solution functions seamlessly as software for both outbound and inbound call centers, packed with a variety of features including autodial campaigns, callback options, manual dialing, answering machine detection, and real-time reporting, among others. Additionally, you can acquire your own 833 toll-free number at an incredibly low rate of just $0.99 per month for life, all while enjoying the same extensive features we offer with our other toll-free numbers. As this is a newly introduced toll-free code, the options for number combinations are virtually limitless, allowing us to search for and reserve any unique sequence of digits you desire, provided it’s available. By using these affordable toll-free numbers in conjunction with your predictive dialer system, you can significantly boost your business communication capabilities. Ultimately, eTollFree equips your enterprise with the tools necessary to thrive in a competitive landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$99.00/month
Unlimited agents and extensions for just $99/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IP WEB SERVICES
Founded
2009
Country
Spain
Website
www.webphone.net
Vendor Details
Company Name
eTollFree
Founded
2010
Country
United States
Website
www.etollfree.net
Product Features
Sales Enablement
Collaboration
No
Contact Management
Yes
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
No
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes