Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.
Description
The ultimate real-time retail product enrichment service offers precise and transparent details for grocery and health & beauty items. In today's marketplace, consumers encounter a multitude of food options but often find themselves without readily available information during their shopping experience, which could assist them in identifying products, confirming their appropriateness, and making straightforward purchasing choices. A truly personalized shopping experience goes beyond merely presenting tailored promotions based on pricing and past purchases; it must also consider the health and lifestyle needs of customers as well as their desire for product information that influences sound shopping decisions. Ensuring comprehensive and accurate information throughout the shopping journey is a key priority and challenge for retailers everywhere. Unfortunately, the information that supports the digital shelf is frequently limited, incomplete, or inaccurate, as it has not been designed with the consumer's perspective in mind. Addressing these gaps is essential for enhancing the overall shopping experience and empowering customers to make informed choices.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Wayvee
Founded
2023
Country
United States
Website
wayvee.com
Vendor Details
Company Name
ivisgroup
Country
United Kingdom
Website
www.ivisgroup.com/rimaretail/
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No